Tescom Prime Plus 1101 SRT, User Manual

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www.tescom-ups.gr
USER MANUAL
PRIME PLUS � 1/1 � 1-3 kVA � ΟNLINE UPS
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4. Troubleshooting
If the UPS system does not operate correctly, please solve the problem by using the table
below.
Symptom Possible cause Remedy
No indication and alarm even
though the mains is normal.
The AC input power is not
connected well.
Check if input power cord
firmly connected to the
mains.
The AC input is connected
to the UPS output.
Plug AC input power cord
to AC input correctly.
The icon and the warning
code flash on LCD display
and alarm is sounding every 2
seconds.
EPO function is activated. Set the circuit in closed
position to disable EPO
function.
The icons of and and
the warning code flash on
LCD display. Alarm is sounding
every 2 seconds.
Line and neutral
conductors of UPS input
are reversed.
Rotate mains power socket
by 180° and then connect
to UPS system.
The icons of
and
and
the warning code flash on
LCD display. Alarm is sounding
every 2 seconds.
The external or internal
battery is incorrectly
connected.
Check if all batteries are
connected well.
Fault code is shown as 27 on LCD
display and alarm is continuously
sounding.
Battery voltage is too high
or the charger is fault.
Contact your dealer.
Fault code is shown as 28 on LCD
display and alarm is continuously
sounding.
Battery voltage is too low
or the charger is fault.
Contact your dealer.
The icons and and the
warning code flash on LCD
display. Alarm is sounding every
second.
UPS is overload Remove excess loads from
UPS output.
UPS is overloaded. Devices
connected to the UPS are
fed directly by the
electrical network via the
Bypass.
Remove excess loads from
UPS output.
After repetitive overloads,
the UPS is locked in the
Bypass mode. Connected
devices are fed directly by
the mains.
Remove excess loads from
UPS output first. Then shut
down the UPS and restart
it.
Fault code is shown as 49 on LCD
display and alarm is continuously
sounding.
UPS is over input current. Remove excess loads from
UPS output.
Fault code is shown as 43 and the
icon is lighting on LCD
display. Alarm is continuously
sounding.
The UPS shut down
automatically because of
overload at the UPS
output.
Remove excess loads from
UPS output and restart it.
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Symptom Possible cause Remedy
Fault code is shown as 14 on LCD
display and alarm is continuously
sounding.
The UPS shut down
automatically because
short circuit occurs on the
UPS output.
Check output wiring and if
connected devices are in
short circuit status.
Fault code is shown as 01, 02, 03,
11, 12, 13 and 41 on LCD display
and alarm is continuously
sounding.
A UPS internal fault has
occurred. There are two
possible results:
1. The load is still supplied,
but directly from AC power
via bypass.
2. The load is no longer
supplied by power.
Contact your dealer
Battery backup time is shorter
than nominal value.
Batteries are not fully
charged
Charge the batteries for at
least 5 hours and then
check capacity. If the
problem still persists,
consult your dealer.
Batteries defect Contact your dealer to
replace the battery.
Fault code is shown as 2A on LCD
display and alarm is continuously
sounding.
The short circuit occurs on
the charger output.
Check if battery wiring of
connected external pack is
in short circuit status.
Fault code is shown as 45 on LCD
display. At the same time, alarm is
continuously sounding.
The charger does not have
output and battery voltage
is less than 10V/PC.
Contact your dealer.
5. Storage and Maintenance
Operation
The UPS system contains no user-serviceable parts. If the battery service life (3~5 years
at 25°C ambient temperature) has been exceeded, the batteries must be replaced. In this
case, please contact your dealer.
Storage
Before storing, charge the UPS 5 hours. Store the UPS covered and upright in a cool, dry
location. During storage, recharge the battery in accordance with the following table:
Storage Temperature
Recharge Frequency Charging Duration
-25°C - 40°C Every 3 months 1-2 hours
40°C - 45°C Every 2 months 1-2 hours
Be sure to deliver the spent battery to a recycling facility or ship it to your
dealer in the replacement battery packing material.