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3.2.9 USER PASSWORD 

Some  commands  or  some  option  selections  are  required  user  password,  if  menu  position  is  required 
password window comes to screen and UPS asks for user password. If you lost user password our service 
personnel will recover your user password. 
User  password  is  4  digits  numbers,  move  cursor  with  left  and  right  buttons,  select  digit  and  adjust  the 
number with up and down buttons. Do this for all digits and if password is typed completely press ENTER 
button. If the password is correct A43 USER LOGIN message will be shown on the LCD panel of the UPS. 

 

Password screen

 

                      -USER PASSWORD- 
                             *************** 
                             *    XXXX   * 
                             *************** 

Only authorized service personel has the useful password. Therefore it is hidden at above display.  

 

3.3  Alarms and warning messages 

 

The internal structure of the DS300HA Series UPS is modular, these are: 

-PFC Rectifier module 
-Inverter module 
-Front panel module 

 
Module  alarms  and  warnings  are  cathegorized  according  to  modules  at  the  front  of  the  Alarm  or  warning 
message module information is added: 

-RXX Rectifier alarms and warnings 
-AXX Inverter alarms and warnings 
-LXX LCD front panel alarms and warnings 

 
More then one alarm can be shown on the UPS front panel with time shared order. If 4 alarms are occurred 
at the same time every 2  seconds 1 message  will be showed,  next 2 seconds 2.message will  be showed 
etc.. 
  
If A00 or R00 Alarm is shown on the LCD panel  we  understand that there is  a  system fault at the related 
module.  We  saw  the  message  in  the  A00  INV  FAULT  =  XXXX  or  R00  PFC  FAULT  =  XXXX  format. 
Numbers  shown  in  X  determines  the  status  code  which  tells  the  problem  to  us.  See  status  code  table  for 
details of codes. 
 

 

Rectifier module alarm codes 

REC CODE = XXXX 

 

XXXX SYSTEM fault occured at the rectifer module 

R00 REC FAULT = XXXX 

Fault 

Rectifier AC input voltage is high 

CALL SERVICE ! 

R01 AC INPUT HIGH 

Alarm 

Rectifier AC input voltage is low 

R02 LINE FAILURE 

Alarm 

Rectifier DC output voltage is high 

R03 DC BUS HIGH 

Alarm 

The rectifier DC output voltage is high,  rectifier stop 

R05 FREQ TOLER 

Alarm 

Rectifier input frequcny out of tolerant 

R06 OVERTEMPERATURE 

Alarm 

Rectifier heatsink temperature high 

R07 BLACKOUT  

Alarm 

Short voltage blackout at rectifier AC input 

R08 I/P OVERCURRENT 

Alarm 

Rectifier IGBT saturation alarm 

R09 ROTATE PHASE 

Alarm 

Rectifier input phase sequency incorrect 

R14 PFC MANUAL STOP 

Alarm 

Inverter module stopped rectifier 

R15 DC LOW 

Alarm 

DC BUS voltage is lower then DC rectifier start voltage 

R17 BATTERY TEST 

Warning  Currently battery test is performing 

R18 BOOST CHARGE 

Warning  Currently rectifier is in boost charge mode 

R19 AC HIGH 

Alarm 

AC Peak voltage is bigger then 20% of nominal range 

R20 INPUT CB OPEN 

Warning  Input CB is off 

R21 PFC STOP 

Warning  Currently Rectifier module stop 

R22 POS CHG LIMIT 

Warning  (+)Battery charge current limited 

R23 NEG CHG LIMIT 

Warning  (-)Battery charge current limited 

 

Summary of Contents for DS300HA Series

Page 1: ...DS300HA SERIES DSP Controlled UPS 100 120 160 kVA 3 Phase In 3 Phase Out USER MANUAL...

Page 2: ......

Page 3: ...Cables 10 2 5 Safety Earth 10 2 6 Cable Connection Procedure 10 2 6 1 UPS Power Cable Connection Terminals 11 2 7 Battery Installation 12 III FRONT PANEL 14 3 1 Introduction 14 3 2 Front Panel Menu D...

Page 4: ...5 4 Annual Maintenance 44 5 5 Storage conditions and transportation of ups 44 VI FAULTS AND TROUBLESHOOTING 45 6 1 General Procedure for fault checking and troubleshooting 45 6 2 Before calling servic...

Page 5: ...C power is disconnected To reduce the risk of electric shock disconnect the UPS from the mains supply before installing a computer interface signal cable Reconnect the power cables only after signalin...

Page 6: ...ts own internal voltage and frequency regulating software which ensures that its output to the critical load is maintained within close tolerances independent of voltage and frequency variations on th...

Page 7: ...CF 3 1 Double polarity battery with common terminal Automatic and manual battery test and battery temperature compensation features 3 separate maintenance clock counters Battery charge with current l...

Page 8: ...Switch S4 F7 F8 F9 Output Switch Fuse S5 F10 F11 F12 Battery Switch Fuse K1 Rectifier Input Contactor K2 Inverter Output Contactor Rectifier Charger 3 PHASE MAINS I P Battery Dual Polarity Maintenanc...

Page 9: ...black outs when it is connected to either static or maintenance bypass supply 1 2 2 OPERATING CONDITIONS OF UPS UPS may be in one of the following operating conditions A Normal Operation If Mains sup...

Page 10: ...Relay 3 Emergency stop Relay 4 COM1 RS232 Communation Socket DB9 female SNMP COM2 RS232 Communation Socket DB9 female Figure 1 3 a 100 kVA switches fuses and interface connections PARALLEL PORT 2 PARA...

Page 11: ...9 female Relay Output contacts Batt circuit breaker output and input Generator input Temperature sensor Relay 2 S7 On off switch S1 AC input F1 F2 F3 S3 Maintenance by pass S4 AC output F7 F8 F9 Relay...

Page 12: ...peration mode Efficiency 100 Load up to 94 Load Crest Factor 3 1 Output Voltage THD linear load 2 Overload 125 Load 10min 150 Load 1min BATTERY Total Number 60 blocks 12V 2x30 serial 60 batteries exte...

Page 13: ...is noted call the shipper immediately and retain the shipping carton and the UPS 2 Carefully open the carton and take the UPS out 3 Retain the carton and packing material for future use Unit package...

Page 14: ...net in the system and also the earthing and neutral bonding arrangements must be in accordance with the local laws ATTENTION Failure to follow adequate earthing procedures can result in electric shock...

Page 15: ...earth bus to the safety earth of the mains distribution panel NOTE The earth and the neutral connections must be in accordance with the local rules WARNING Note that the Input Neutral N1 MUST also be...

Page 16: ...ment at reasonable temperatures to obtain efficient battery operation In general a minimum space of 10 mm must be left on all vertical sides of the battery block A minimum clearance of 20 mm should be...

Page 17: ...14 30x12V Batteries 30x12V Batteries 0 360V 360V 0 K1 K2 K3 K2 Figure 2 3 External Battery Connections 60x12V...

Page 18: ...2 Load on bypass indicator lamp L3 Input voltage indicator lamp L4 Rectifier run pilot lamp L5 Battery operation indicator lamp L6 Load on UPS indicator lamp L7 Output switch on indicator lamp There a...

Page 19: ...l measurements ENTER EXIT ALARM LOGS UPS LOG RECORD Page1 ENTER CLEAR LOG Page1 ENTER EXIT INFORMATION RS232 Comm 1 2 Page1 Maximum UPS power Page1 Nominal voltage and frequency Page1 Inverter firmwar...

Page 20: ...ut command Page3 ENTER EXIT PASSWORD Getting service code Page1 Type service password Page1 Type user password Page1 ENTER EXIT ADJUST in English Group adjustments Automatic settings Inverter factory...

Page 21: ...alarm messages Up previous page down next page MEASUREMENTS INPUT Page 3 Level 3 ENTER EXIT ENTER exit to upper menu Current alarm messages Up previous page down next page MEASUREMENTS BYPASS Level 2...

Page 22: ...1 222 223 V Phase to neutral measured AC UPS output voltages Iout 00 0 00 0 00 0 A Measured AC RMS load currents Current alarm messages Up previous page down next page MEASUREMENTS OUTPUT Page 2 Level...

Page 23: ...n next page MEASUREMENTS DC Page 3 Level 3 Backup time 0000 min Calculated remaining time Current alarm messages Up previous page down next page MEASUREMENTS DC Page 4 Level 3 ENTER EXIT ENTER exit to...

Page 24: ...32 activity indicator for com1 and com2 MAX Power 60000 VA Maximum ups output power as VA Nom 220 050 220 050 Nominal input output voltage and frequency Current alarm messages Up previous page down ne...

Page 25: ...adjust BL DELAY CLOSED Backlight delay BL DIM CLOSED Back light half option selection Current alarm messages Up upper line down next line or options ENTER select an option OPTIONS LCD OPTIONS Page 3 L...

Page 26: ...PTIONS COMMUNICATION OPTIONS Page 4 Level 3 RELAY 7 Left and right buton relay function selection option RELAY 8 Left and right buton relay function selection option RELAY 9 Left and right buton relay...

Page 27: ...PTIONS Page 3 Level 3 ENTER EXIT ENTER exit to upper menu Current alarm messages Up previous page down next page Level 3 Bypass options VAT transfer ON OFF Page1 Gen set bypass ON OFF Page1 Gen set sy...

Page 28: ...ND ON OFF Left and right disable alarm buzzer MIMIC LED TEST ENTER lamp test Current alarm messages Up upper line down next line or options ENTER apply command COMMAND MENU Page 4 Level 2 ENTER EXIT E...

Page 29: ...on recorded maximum power ENTER FAULT RESET ENTER fault reset Current alarm messages Up upper line down next line SERV CE MENU Page 2 Level 2 FAN MAINT 01000 Remaining hours to FAN maintenance BAT MAI...

Page 30: ...00 or R00 Alarm is shown on the LCD panel we understand that there is a system fault at the related module We saw the message in the A00 INV FAULT XXXX or R00 PFC FAULT XXXX format Numbers shown in X...

Page 31: ...ertemperature at inverter power module A03 BATT HIGH Alarm Inverter module measured battery voltage high A04 OUTPUT V LOW Alarm Inverter output voltage is low A05 OUTPUT V HIGH Alarm Inverter output v...

Page 32: ...rd power supply out of tolerant A40 INVERTER START Warning Inverter is in soft start stage wait for finish A43 USER LOGIN Warning User logged in to UPS A45 SERV PASSWORD Fault For UPS startup service...

Page 33: ...time 369 Overcurrent occured on L3 phase longer then allowed time 170 On L1 phase momentary short circuit conditions occured but now inverter is running 270 On L2 phase momentary short circuit conditi...

Page 34: ...ce at the UPS output 383 L3 phase by pass SCR must be on but there is only positive alternance at the UPS output 184 L1 phase by pass SCR must be on but there is only negative alternance at the UPS ou...

Page 35: ...t at the UPS output there is no 3 phase AC voltage INV Control activity status codes 612 INV Over RS232 interface battery quantity updated 613 INV Over CAN1 interface battery quantity updated 614 INV...

Page 36: ...eived 651 INV Over CAN1 interface generator mode start command received 652 INV Over RS232 interface start sleep mode command received 653 INV Over CAN1 interface start sleep mode command received 654...

Page 37: ...ge is higher then R2131 adjustment 1401 PFC DC bus voltage is higher the R2131 adjustment 1402 PFC DC LEM current sensor error 1403 PFC module DC BUS voltage high alarm repeated 4 times within R2166 t...

Page 38: ...received 1643 PFC over CAN1 interface cancel battery test command received 1644 PFC over RS232 interface start boost charge mode command received 1645 PFC over CAN1 interface start boost charge mode...

Page 39: ...frequency is normal R06 OVERTEMPERATURE Overtemperature at rectifier module call service R07 BLACKOUT There is a short blackout at the AC input voltage of the UPS this is temporary wait until the AC...

Page 40: ...perature if hot use air cooling system 100 120 and 160 kVA DS 300 series UPS don t have internal batteries L02 TH2 TEMP HIGH L04 TH2 TEMP LOW UPS TH2 cabinet inside temperature is out of tolerance che...

Page 41: ...nt is normal A07 SHORT CIRCUIT There is short circuit at the output of the UPS check installation and loads A08 ON MAINTENANCE The maintenance by pas switch of the UPS is ON 1 position there is a lock...

Page 42: ...ds the mesage will be cleared A26 BATTERY LOW The DC BUS or battery voltage of the UPS is low still UPS is running but DC voltage is going down If this alarm occures during mains failure it means that...

Page 43: ...very high higher then 150 the UPS limited the output current This status is temporary but if continues call service A38 FUSE FAILURE Call service A39 PSP FAILURE Call service A43 USER LOGIN User logg...

Page 44: ...TTENTION BYPASS VOLTAGE WILL BE CONNECTED TO THE OUTPUT TERMINALS OF UPS WHEN THE ON OFF SWITCH S7 IS SWITCHED ON 4 Turn on S7 On Off switch to 1 position LCD panel activates and INV RESET or PFC RESE...

Page 45: ...n this case bypass voltage is connected directly to the output of UPS and the critical load is supplied via maintenance bypass switch No AC or DC supply is connected to the inside and the circuits of...

Page 46: ...the Ah capacity charge status age of the batteries actual load percentage of UPS and the ambient temperature Otherwise critical loads will be out of power at the end of battery autonomy time A26 BATT...

Page 47: ...NCE counter BATTERY MAINTENANCE counter GENERAL MAINTENANCE counter This type of protective maintenance prevents small problems turning up to big failures DS300HA Series UPS has been designed to requi...

Page 48: ...one at least two times a year in order to provide safe and efficient operation your UPS and battery group UPS generates a warning message when the maintenance time has expired 5 5 Storage Conditions a...

Page 49: ...ed while trying to indicate the error Fault determination First step is to record the messages indicator panel LEDs operating parameter values and last status of switches This must be done before Fixi...

Page 50: ...TERY TEST until battery low alarm CANCEL battery test Turn off UPS output voltage immediately SHUTDOWN Turn off UPS output voltage after delay WAITING SHUTDOWN Turn off UPS output voltage SHUTDOWN and...

Page 51: ...phone and listen the modem sound NOTE Not all the modems are compatible with the command set on UPS In such a case modem should be set by connecting a PC 7 3 2 Functioning Principle The remote operat...

Page 52: ...emperature sensor input 11 12 Function programmable relay contact output 2 13 14 Function programmable relay contact output 3 15 16 Function programmable relay contact output 4 ATTENTION Maximum 42Vac...

Page 53: ...fits economically as well as supporting to create a cleaner environment and protecting our world sources 2 Every electric powered device is designed appropriate to a defined power level Device capacit...

Page 54: ......

Page 55: ...AGKK13161 10 2021...

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