Service at TerraTec.
Nothing seems to work!—This can happen even on the best systems. If this happens to you,
the TerraTec team is happy to offer its service and support.
Hotline, Internet.
If you have a tough problem—where you cannot solve the problem yourself, the support in
this manual doesn't resolve the problem, and your dealer can't fix it either—please contact us
directly.
If possible, try our Internet support system first: under
http://www.terratec.com/
you
will always find current answers to frequently asked questions (FAQ).
If these options do not provide the necessary help, please contact our phone hotline. You can
also reach us online. To do so, visit us at
http://supporten.terratec.net/
.
In either case, please have the following information handy:
your registration number,
·
·
·
·
this documentation,
the manual of your motherboard, and
a screen shot of your BIOS configuration, if possible.
In addition, it would be helpful to our technicians if you are at your computer during the
phone call so that you can carry out our tips and tricks directly. Please do not forget to write
down the name of the respective support technician if you contact our Support Team.
You will need this name if a defect is present and your card needs to be mailed to us.
Cameo 400 AV mobile (English)
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