Terex RL4000D2, Operator, Service & Parts Manual

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November 2006
30 RL4000 Light Tower Part No. 833005 Rev A
WARRANTY PROCEDURE
The specific language of this warranty will determine TEREX LIGHT CONSTRUCTION’s obligation in
connection with its product. The information presented below should be used as a general guide for imple-
mentation of policy. In the event of a component failure during the warranty period it should be repaired as
soon as possible, preferably at an authorized TEREX LIGHT CONSTRUCTION service center. If component
is manufactured by a company other than TEREX LIGHT CONSTRUCTION, such as Deutz, Honda, Isuzu,
Kubota, Leroy Somer, Lister Petter, Lombardini, Wisconsin, etc., the applicant should pursu e repair and/or
reimbursement through that manufacturer, and its dealer/distributor network.
To file a claim with TEREX LIGHT CONSTRUCTION, an APPLICATION FOR WARRANTY ADJUSTMENT
(AWA) form must be completed in it’s entirety. Return the completed form within fourteen days of the
repair to:
ATTENTION: WARRANTY
TEREX LIGHT CONSTRUCTION
590 Huey Road
Rock Hill Industr ial Park
Rock Hill, SC 29730
TEREX LIGHT CONSTRUCTION will review the AWA form. Should we desire to inspect the defective parts,
we will issue you a return authorization for the defective parts. After inspecting the defective part(s), and it
is determined that warranty is due, we will then, at the discretion of TEREX LIGHT CONSTRUCTION ,
credit the applicants account or send replacement parts.
TEREX LIGHT CONSTRUCTION warranty reimbursements :
1. $40.00 for each hour’s labor we allow toward a repair.
2. Distributors cost of parts not more than the price currently available from TEREX LIGHT
CONSTRUCTION.
3. One way surface freight charges on parts returned to TEREX LIGHT CONSTRUCTION.
Many repairs are assigned a predetermined labor schedule which is an average time in which a ski lled
technician should be able to make a repair. TEREX LIGHT CONSTRUCTION will reimburse not to exceed
the predetermined number of hours for a particular repair.
TEREX LIGHT CONSTRUCTION does no t rei mburs e for :
1. Travel, travel time, nor travel labor.
2. Mileage.
3. Excessive diagnostic time.
4. Repairs of defects, malfunctions, or failures resulting from accidents, abuse, misuse, modifica-
tions, alterations, improper servicing or lack of performance of required maintenance service.
5. Repairs where defective parts were not shipped back when requested by TEREX LIGHT CON-
STRUCTION.
6. Regular maintenance such as parts or labor for oil changes, filter changes or filters.
7. Repairs where defective parts were not received by TEREX LIGHT CONSTRUCTION after TEREX
LIGHT CONSTRUCTION issued a return authorization.
TEREX Light Constructio n
P.O.Box 3147• Rock Hill , S.C. 29731 USA • Ph on e 803-324-3011 • Fax 803-366-1101
WARRANTY