FAQs
18
Terayon TJ 700 Series DOCSIS Cable Modem Installation Guide
Q. Can I down load new modem software drivers or do something to optimize
the modem configuration in order to improve my performance?
A. No, modem configuration and downloading of software drivers can only take
place over the cable TV cable and are provided by the cable operator.
But, improving the performance of your cable modem does not give the cable
operators access to your computer so your personal privacy and security are
not affected.
Q. If I don’t subscribe to cable TV, can I still get a cable modem Internet con-
nection?
A. Yes, but this is a question for your cable service provider or Broadband Ser-
vice Provider (BSP) and depends on their policies.
Q. The product specifications define varying data rates, why don’t I see those?
A. The cable operator has the flexibility to set different performance levels to dif-
ferentiate between different types of subscribers. In general, individual resi-
dential subscribers will not be allocated the entire channel bandwidth.
Q. Can I watch TV and surf the Internet at the same time?
A. Yes, neither television or data signals are affected by simultaneous use.
