7-1
7. After-sales
service
Caution
If you need to carry out work that requires disassembly of the unit—such
as replacement of parts, repairs, or inspection, ask the vendor or the
service provider specified by the manufacturer, or Teral Inc.
Improper work may lead to malfunctions or accidents.
For maintenance and repair of the pump you purchased, contact the vendor from which you
purchased or Teral Inc.
If you find any abnormal conditions of the pump in use, stop the pump operation immediately and then
confirm the abnormal conditions. (Refer to Section “6. Troubleshooting [page 6-1].”) If your pump
needs disassembly, inspection and repair, contact the vendor from which you purchased or Teral Inc.
(Refer to the end of this document.)
Never repair by yourself because it may pose a danger.
When you contact the vendor, give the nameplate entries (e.g. pump type and serial number) and
abnormal conditions.
For the warranty, refer to "Limited warranties (page I)" on the opening page of this document.
If you have any questions about the product, contact the vendor from
which you purchased or contact Teral Inc.
