Questions and Answers
INTRODUCTION
Many Tempur Ergo-Premier adjustable foundations
were manufactured with a WiFi interface, enabling
control of the foundation's functions via a smart device,
including Apple iOS and Android devices.
WHAT IS THE WI-FI MODULE?
The Wi-Fi Module is a device included with
selected TEMPUR-Ergo Premier and TEMPUR-Ergo
®
Grand adjustable bases that allows you to control the
system with a supported smart device. Compare your
base to the photos below to determine whether or not
your base has a Wi-Fi module.
WHICH SMART DEVICES ARE SUPPORTED?
• Mobile phones and tablet computers running Android
™
operating system version 2.3 or higher and with Wi-Fi
capabilities (specifically 802.11 b/g at 2.4GHz)
• Apple
®
iPhone
®
, iPod touch
®
, iPad
®
, and iPad
®
mini
devices running iOS 5.0 and higher
• Kindle
™
Fire HD and HDX
I’M NOT SURE WHETHER MY SMART DEVICE IS
COMPATIBLE WITH THE WI-FI MODULE AND APP.
Contact the manufacturer of your device for
confirmation.
WHAT IS THE DIFFERENCE BETWEEN HOME NETWORK
MODE AND DIRECT MODE? WHICH ONE SHOULD I USE?
The
direct mode
makes a connection between your
smart device and the adjustable base’s included Wi-Fi
Module. This is the quickest way to make a connection,
but it doesn’t allow you to access your home network,
which may prevent you from using Internet-based
functions on your smart device while controlling
your bed.
The
home network mode
integrates the Wi-Fi Module
into your home wireless network. This means that your
smart device can control your adjustable base, but
it can also continue to access the Internet or other
devices on your home network.
Most owners with a home wireless network will want to
use
home network mode
WHICH WIRELESS ROUTERS ARE SUPPORTED?
Wireless routers must have the following specifications:
• 802.11 b/g on 2.4GHz
• UDP Port 50007 and TCP Port 2000 must be open
• Must support one of the following encryption modes:
none, WPA PSK, WPA2 PSK
• The character “^” must not be used in the SSID
(network name) or in the network’s encryption
password
• The router must have sufficient range to comfortably
reach the Wi-Fi Module of the adjustable base as
well as the smart device
iPad
®
and iPhone
®
are registered trademarks of Apple, Inc., Cupertino, CA.
Android
™
is a trademark of Google Inc., Mountain View, CA.
Kindle
™
is a trademark of Amazon.com Inc., Seattle, WA.
The above picture shows a base WITH the Wi-Fi
module.
The above picture shows a base WITHOUT the Wi-Fi
module.
3
CUSTOMER SERVICE: 1–800–821–6621
