TELUS Actiontec Series Quick Install Manual Download Page 4

5

6

4 3 2 1

Ethernet cable

Desktop or Laptop
Ethernet/LAN port

wireless

gateway

Ethernet/LAN

port

PC Ethernet / 

LAN port symbol

MAC Ethernet / 

LAN port symbol

<•••>

Step 7

Wait for 4 green lights (Power, DSL, 
Internet and LAN Ethernet) to appear 
on your wireless gateway. This may 
take a few minutes.

Important:

 If the four lights do not 

turn green please refer to the  
troubleshooting section of this 
guide on page 9.

 

1

2

3

4

Power

(solid green)

LAN Ethernet

(solid green 

or flashing)

DSL

(solid green)

Internet

(solid green 

or flashing)

Step 6 

Plug one end of the 

Ethernet cable

 into the LAN port on your desktop or laptop 

computer. Plug the other end of the 

Ethernet cable

 into one of the 4 LAN ports 

on the back of the wireless gateway.

Important: Your laptop or desktop computer must be wired to the wireless 
gateway to complete the first time set-up of your TELUS Internet service.

Step 8

As a new TELUS customer, you must now accept the TELUS Internet Solutions 
Service Agreement (TISSA) in order to use your service. As you open a Web 
Browser, you should be automatically re-directed to the TELUS device and IP 
registration page.

Important:

 If you are not automatically re-directed, please enter this address 

into your web browser’s address line: 

telus.com/registerdevice

 and hit enter.

Step 9

Enter your 

username

 and 

password

 and click 

LOG IN

. This information should 

have been given to you when you signed up for your TELUS Internet Service.

Important:

 If you do not know your username or password, please contact 

TELUS Customer Service at 

310-3100

.

Congratulations, you have completed your TELUS Business Internet Set-up.

To connect additional devices to the Internet, review 

Step 6

 for wired devices  

or go to 

page 7

 for steps on how to access your Wi-Fi network.

Step 10

Take a moment to read through the TELUS Internet Solutions Service Agreement 
(TISSA) and click on 

ACCEPT

 once you are done.

Summary of Contents for Actiontec Series

Page 1: ...Business Wireless Internet quick install guide R e a d m e f i r s t Actiontec Wireless Gateway Wi Fi and email set up instructions included ...

Page 2: ...n Ethernet cable n Telephone cable n Microfilters TELUS Internet account information Record your personal account information in the space provided below and save this pamphlet for quick future reference This information is required for setting up your Internet service or if you need to call for technical support or general inquiries Service telephone number Username User password Network key Netw...

Page 3: ...hone jack This will block the ADSL signal microfilter telephone jack splitter telephone jack Option 2 If you do not want to connect another telephony device into this telephone jack plug the telephone cable directly into the jack Step 2 Locate the telephone jack closest to your computer Option 1 If the jack will be used for a telephone or other device such as a fax or answering machine as well ins...

Page 4: ...of your TELUS Internet service Step 8 As a new TELUS customer you must now accept the TELUS Internet Solutions Service Agreement TISSA in order to use your service As you open a Web Browser you should be automatically re directed to the TELUS device and IP registration page Important If you are not automatically re directed please enter this address into your web browser s address line telus com r...

Page 5: ...le Networks or Scan for Networks Available to display all available networks within your range Location of the Network Name and Network Key Your Wi Fi icon may look like one of the following Step 3 Select your Network Name from the list and enter your Network Key found on the bottom of your wireless gateway Press Ok or Connect to complete the set up Congratulations you have completed the wireless ...

Page 6: ...jack n Test the telephone line is active by plugging in a phone and listening for a dial tone n If these steps did not solve the issue unplug the power adaptor from the wireless gateway for 30 seconds then plug it back in ISSUE POSSIBLE RESOLUTION LAN Ethernet light is not green n Unplug the power adaptor and wait for 30 seconds before reconnecting This will reboot your wireless gateway n A blinki...

Page 7: ...on the back of the wireless gateway n If you would like to watch a set up video on these instructions check out our Internet tutorial vidoes at telus com welcome n Launch the Internet browser on your additional computer Enter internet telus com setup n Follow the screens to complete the set up process How do I connect another computer wirelessly to my wireless gateway n Refer to Wireless Wi Fi set...

Page 8: ... I get additional microfilters n Call 310 3100 Where do I go for further help with the Internet email or security n Launch your web browser and go to telus com welcome for all your TELUS Internet needs 14 Notes ...

Page 9: ... 2012 TELUS 09 12 the future is friendly ...

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