TELUS Actiontec Series Quick Install Manual Download Page 2

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Welcome

Thank you for choosing TELUS. This guide will help you set-up your  
wireless gateway and quickly connect to the Internet. 

For more information, please visit 

telus.com/business

For tech support call 

310-3100

 and choose the repair option to reach  

a live agent.

Table of contents

Wireless gateway set-up ...................................................................  3
Wireless (Wi-Fi) set-up ......................................................................  7
Troubleshooting ................................................................................  9
Frequently asked questions .............................................................  12
Notes .............................................................................................  14

What’s in the box

 

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  Quick install guide

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  Wireless gateway

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  Power adaptor

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  Telephone jack splitter

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  Ethernet cable

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  Telephone cable

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 Microfilters

TELUS Internet account information

Record your personal account information in the space provided below and 
save this pamphlet for quick future reference. This information is required for 
setting up your Internet service or if you need to call for technical support or 
general inquiries.

Service telephone number:

  

Username:

  

User password:

  

Network key:

  

Network name:

  

Default gateway:

  

If you have forgotten or misplaced any of the above information,  
please call 

310-3100

 to reach a live agent.

Thank you for choosing TELUS.

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What you need

 

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Computer:

  

Windows PC (XP or newer) or  
Mac (OS X 10.x or higher)

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Web browser:

 

Internet Explorer, Chrome,  
Firefox, Safari

Summary of Contents for Actiontec Series

Page 1: ...Business Wireless Internet quick install guide R e a d m e f i r s t Actiontec Wireless Gateway Wi Fi and email set up instructions included ...

Page 2: ...n Ethernet cable n Telephone cable n Microfilters TELUS Internet account information Record your personal account information in the space provided below and save this pamphlet for quick future reference This information is required for setting up your Internet service or if you need to call for technical support or general inquiries Service telephone number Username User password Network key Netw...

Page 3: ...hone jack This will block the ADSL signal microfilter telephone jack splitter telephone jack Option 2 If you do not want to connect another telephony device into this telephone jack plug the telephone cable directly into the jack Step 2 Locate the telephone jack closest to your computer Option 1 If the jack will be used for a telephone or other device such as a fax or answering machine as well ins...

Page 4: ...of your TELUS Internet service Step 8 As a new TELUS customer you must now accept the TELUS Internet Solutions Service Agreement TISSA in order to use your service As you open a Web Browser you should be automatically re directed to the TELUS device and IP registration page Important If you are not automatically re directed please enter this address into your web browser s address line telus com r...

Page 5: ...le Networks or Scan for Networks Available to display all available networks within your range Location of the Network Name and Network Key Your Wi Fi icon may look like one of the following Step 3 Select your Network Name from the list and enter your Network Key found on the bottom of your wireless gateway Press Ok or Connect to complete the set up Congratulations you have completed the wireless ...

Page 6: ...jack n Test the telephone line is active by plugging in a phone and listening for a dial tone n If these steps did not solve the issue unplug the power adaptor from the wireless gateway for 30 seconds then plug it back in ISSUE POSSIBLE RESOLUTION LAN Ethernet light is not green n Unplug the power adaptor and wait for 30 seconds before reconnecting This will reboot your wireless gateway n A blinki...

Page 7: ...on the back of the wireless gateway n If you would like to watch a set up video on these instructions check out our Internet tutorial vidoes at telus com welcome n Launch the Internet browser on your additional computer Enter internet telus com setup n Follow the screens to complete the set up process How do I connect another computer wirelessly to my wireless gateway n Refer to Wireless Wi Fi set...

Page 8: ... I get additional microfilters n Call 310 3100 Where do I go for further help with the Internet email or security n Launch your web browser and go to telus com welcome for all your TELUS Internet needs 14 Notes ...

Page 9: ... 2012 TELUS 09 12 the future is friendly ...

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