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Welcome
Thank you for choosing TELUS. This guide will help you set-up your
wireless gateway and quickly connect to the Internet.
For more information, please visit
telus.com/business
For tech support call
310-3100
and choose the repair option to reach
a live agent.
Table of contents
Wireless gateway set-up ................................................................... 3
Wireless (Wi-Fi) set-up ...................................................................... 7
Troubleshooting ................................................................................ 9
Frequently asked questions ............................................................. 12
Notes ............................................................................................. 14
What’s in the box
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Quick install guide
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Wireless gateway
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Power adaptor
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Telephone jack splitter
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Ethernet cable
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Telephone cable
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Microfilters
TELUS Internet account information
Record your personal account information in the space provided below and
save this pamphlet for quick future reference. This information is required for
setting up your Internet service or if you need to call for technical support or
general inquiries.
Service telephone number:
Username:
User password:
Network key:
Network name:
Default gateway:
If you have forgotten or misplaced any of the above information,
please call
310-3100
to reach a live agent.
Thank you for choosing TELUS.
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What you need
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Computer:
Windows PC (XP or newer) or
Mac (OS X 10.x or higher)
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Web browser:
Internet Explorer, Chrome,
Firefox, Safari