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© 2012 Telular Corporation
Repair and Warranty
If issues are experienced with the
Telguard
Cellular Alarm Transmission
System
please contact Telguard Technical Support for troubleshooting.
Repair of this equipment should only be referred to Telular.
Telular will repair or replace (our option) inoperative units for up to two
years from date of manufacture. This excludes damage due to lightning
or installer error. Unauthorized modifications void this warranty. Not
responsible for incidental or consequential damages. Liability is limited
to price of unit. This is the exclusive warranty and no other warranties
will be honored, whether expressed or implied.
If a Telguard unit needs to be returned for repair, please return the
product to the distributor that the unit was originally purchased from. If
you are unsure of the distributor, please contact Telular’s RMA
Department at 800-229-2326 option 1 to provide the distributor who
sold the unit. Distributor will contact Telular to determine if the product
is within the warranty period. Units without a serial number, damaged
by lightning, damaged by vandalism or show signs of tampering will not
be covered by warranty. Units returned for repair that are out of the
warranty period or do not meet warranty criteria will be subject to a
minimum repair charge.
An RMA must be assigned before returning product to:
Telular Corporation
Attention: Repair Depot
294 W Palatine Rd
Wheeling, IL 60090
RMA number must be on outside of box or product will not be
accepted.
