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Telstra IP Telephony 450/550/560/650/670 Handset Features Guide

 

1 Record new Busy Greeting 
2 Listen to current Busy Greeting 
3 Revert to system default Busy Greeting 
*  Return to Voice Messaging main menu 
# Repeat menu 

No Answer greeting 

 

Press 

Messages

 Button 

 

Enter your passcode and press # 

 

Press 

1

 to access your voice mailbox 

 

Press 

3

 to change your mailbox No 

Answer greeting 

 

1 Record new No Answer Greeting 
2 Listen to current No Answer Greeting 
3 Revert to system default No Answer 

Greeting 

*  Return to Voice Messaging main menu 
# Repeat menu 

 

19. Voice Messaging main menu 

1 Listen to your messages 
2 Change your mailbox Busy greeting 
3 Change your mailbox No Answer 

greeting 

5 Compose and send a new message 
7 Delete all messages 
*  Go to the CommPilot Voice Portal 
# Repeat this menu 

 

20. Listen to Your Messages 

New messages, flagged as urgent, are 

played first. 

The message envelope for each message is 

played first (time and date, sender if 
known), followed by the message itself. 
Use your keypad as follows to browse your 
messages (you can interrupt the message or 
envelope to perform any function) 
 

 

1

 

 

2

 

 

3

 

 

 

   

   

 

4

 

 

5

 

 

6

 

 

 

   

   

 

7

ERASE 

 

8

CALL  

BACK

 

9

MORE 

OPTIONS

 

 

 

 

 

 

 

 

*

BACK TO 

MAILBOX

 

0

 

 

#

 

#

...Save this message 

7

…Erase this message 

2

…Repeat this message 

4

…Return to previous message 

5

…Play the message envelope 

6

…Go to the next message 

8

…Call back the caller 

9

…Hear additional options 

*

…Go back to the previous menu 

 
Feature Access Codes for Common Handset 
Features 

Note:

 Check that the access codes listed 

below are the default codes. Your Group 
Administrator may have modified these 

codes  

21. Call Forwarding Always Activation 

 

Lift the telephone handset, enter the 

assigned code *72 

 

Type the phone number to which calls 

will be forwarded 

 

Replace the telephone handset  

The Call Forwarding Always service is on 

22. Call Forwarding Always Deactivation 

 

Lift the telephone handset 

 

Enter the assigned code *73 

 

Replace the telephone handset  

The Call Forwarding Always service is 
off 

23. Call Forwarding Busy Activation 

 

Lift the telephone handset, enter the 
assigned code *90 

 

Type the phone number to forward calls 
when you are on the phone 

Telstra 450/550/560/650/670 IP Telephony Features Guide – May 2011

 

 

Page 6 of 9 

Summary of Contents for 450

Page 1: ...umber If multiple calls are on hold Use the scroll key to select the desired call Press Resume To join all three parties onto an impromptu conference call With 2 calls in progress 1 call on hold and 1 call active Press More soft key Press Join 5 Muting a call Muting a call prevents the caller from hearing you mutes the microphone however you can still hear the caller During a call press the Mute b...

Page 2: ...or select No Answer Enter the required number to forward your calls to Scroll down to the Forward After Rings field and enter the required number of rings 3 rings is the default Press the Enable soft key Call Forward No Answer deactivation Press the Forward soft key Select Call Forward No Answer Select Disable Call Forward Busy activation To forward your calls to another number if you are engaged ...

Page 3: ...that is on hold Press the Resume soft key to resume your conversation You cannot receive additional calls while both lines are engaged Note Call Waiting needs to be turned on either from the Services button on the Telstra Telephony Toolbar or via CommPilot user in the Incoming Calls menu 11 Configuring Speed Dail buttons To configure a speed dial Press the required Line button for a few seconds En...

Page 4: ...key to listen to the tune Press the Select soft key to make that ring type your default ring Press the Back soft key to return to the previous screen Contrast To change the Contrast of the phone screen Press the Menu button Select the Settings or press 3 Select the Basic or press 1 Select the Contrast or press 2 Press the Up or Down soft key to adjust the screen contrast Press OK Backlight display...

Page 5: ...hen re enter the new passcode It is essential your passcode be changed for security reasons It is important to keep your new passcode private Record your name when prompted Press the hash key Follow the prompts to save the recording or re record your name 16 Login to the Voice Portal From your own phone Press the Messages button or dial the Voice Portal extension Enter your passcode followed by th...

Page 6: ...ypad as follows to browse your messages you can interrupt the message or envelope to perform any function 1 2 3 4 5 6 7 ERASE 8 CALL BACK 9 MORE OPTIONS BACK TO MAILBOX 0 Save this message 7 Erase this message 2 Repeat this message 4 Return to previous message 5 Play the message envelope 6 Go to the next message 8 Call back the caller 9 Hear additional options Go back to the previous menu Feature ...

Page 7: ...set enter the assigned code 61 Replace the telephone handset 30 Call Forwarding Always to Voice Mail Activation Lift the telephone handset enter the assigned code 21 Replace the telephone handset The Call Forwarding Always to Voice Mail service is on 31 Call Forwarding Selective Activation Lift the telephone handset enter the assigned code 76 Replace the telephone handset The Call Forwarding Selec...

Page 8: ...king Lift the telephone handset enter the assigned code 67 Dial the intended phone number The call is placed and your calling line ID is not displayed 44 Calling Line ID Delivery Per call Lift the telephone handset enter the assigned code 65 Dial the intended phone number The call is placed and your calling line ID is not displayed for this call 45 Anonymous Call Rejection To activate Anonymous Ca...

Page 9: ...rieve and Location Control The ance Call Retrieve nother The Shared Call Appearance Call Location tion Note When a shared line location has been ot be e ability 51 Reset the Phone Shared Call Appear feature allows a user to dial a FAC to retrieve an existing active call from a phone Lift the telephone handset Enter the assigned code 11 Control feature enables the user to activate or deactivate a s...

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