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Telstra IP Telephony 450/550/560/650/670 Handset Features Guide

 

9. Conference  Calls 

While engaged in one call 

 

Press the 

Conference

 button or the 

Confrnc

 soft key 

The Telstra 450 phone does not have a 
Conference button

 

 

Enter 

the required

 

number or extension 

number of the new party 

When the call connects 

 

Press the 

Conference

 button or the 

Confrnc

 soft key 

The Telstra 450 phone does not have a 

Conference button

 

All parties are connected in a three-way 

call. 

Note:

 If either of the other two parties 

(providing they are internal parties) hangs 
up, your call with the remaining party stays 

intact. If you hang up, the other two 
internal parties remain connected.   

If one of the callers was an external 
inbound caller and you hang up the call will 

be disconnected. 
There can be a maximum of 3 parties on a 
conference call, unless you have the 

Executive service pack which has the N-Way 
feature which enables a total of 8 parties on 

a Conference call. 

10. Call Waiting 

If the Call Waiting feature has been turned 
on, while engaged in a call 

 

Call Waiting tone indicates another call 

to your line 

 

Press the 

Answer

 soft key to switch to 

the incoming call 

The initial call is automatically placed on 
hold. 

 

Using your scroll arrow you can toggle 

between calls and scroll onto the call 

that is on hold 

 

Press the 

Resume

 soft key to resume 

your conversation 
You cannot receive additional calls 

while both lines are engaged 

Note: 

 Call Waiting needs to be turned on 

either from the Services button on the 
Telstra Telephony Toolbar or via CommPilot 

user in the Incoming Calls menu. 

11. Configuring Speed Dail buttons 

To configure a speed dial 

 

Press the required 

Line 

button for a few 

seconds 

 

Enter a 

First name

, scroll down and 

enter a 

Last name 

(if required) 

 

Scroll down to the 

Contact field 

and

 

enter the phone number 

 

Press 

Save 

to confirm changes 

12. Adding names to the Contact Directory 

To add names to your Contact Directory (a 
maximum of 200 names can be entered) 

 

Press the 

Directories

 button 

 

Select 

Contact Directory

 

 

Select the 

Add

 soft key 

 

Enter a 

First name

, scroll down and 

enter a 

Last name 

(if required) 

 

Scroll down to the 

Contact field 

and 

enter the phone number 

 

Press 

Save 

to confirm changes 

 

Press the 

Back

 soft key to go back a 

screen 

Note: 

 If you enter incorrect information the 

button

 

under the scroll arrows act as a 

backspace key. 

13. Call History 

Call History can be accessed in a variety of 
ways, using the arrow keys, using the Menu 

button and using the Directories button. 
To quickly view the Call History  

Press

   

for

 Placed Calls 

Press

   

for

 Received Calls 

Press

   

for

 Missed Calls 

Press

 

for

 Speed Dial Info 

To view the Call History via the Menu 
button 

 

Press the 

Menu

 button 

Telstra 450/550/560/650/670 IP Telephony Features Guide – May 2011

 

 

Page 3 of 9 

Summary of Contents for 450

Page 1: ...umber If multiple calls are on hold Use the scroll key to select the desired call Press Resume To join all three parties onto an impromptu conference call With 2 calls in progress 1 call on hold and 1 call active Press More soft key Press Join 5 Muting a call Muting a call prevents the caller from hearing you mutes the microphone however you can still hear the caller During a call press the Mute b...

Page 2: ...or select No Answer Enter the required number to forward your calls to Scroll down to the Forward After Rings field and enter the required number of rings 3 rings is the default Press the Enable soft key Call Forward No Answer deactivation Press the Forward soft key Select Call Forward No Answer Select Disable Call Forward Busy activation To forward your calls to another number if you are engaged ...

Page 3: ...that is on hold Press the Resume soft key to resume your conversation You cannot receive additional calls while both lines are engaged Note Call Waiting needs to be turned on either from the Services button on the Telstra Telephony Toolbar or via CommPilot user in the Incoming Calls menu 11 Configuring Speed Dail buttons To configure a speed dial Press the required Line button for a few seconds En...

Page 4: ...key to listen to the tune Press the Select soft key to make that ring type your default ring Press the Back soft key to return to the previous screen Contrast To change the Contrast of the phone screen Press the Menu button Select the Settings or press 3 Select the Basic or press 1 Select the Contrast or press 2 Press the Up or Down soft key to adjust the screen contrast Press OK Backlight display...

Page 5: ...hen re enter the new passcode It is essential your passcode be changed for security reasons It is important to keep your new passcode private Record your name when prompted Press the hash key Follow the prompts to save the recording or re record your name 16 Login to the Voice Portal From your own phone Press the Messages button or dial the Voice Portal extension Enter your passcode followed by th...

Page 6: ...ypad as follows to browse your messages you can interrupt the message or envelope to perform any function 1 2 3 4 5 6 7 ERASE 8 CALL BACK 9 MORE OPTIONS BACK TO MAILBOX 0 Save this message 7 Erase this message 2 Repeat this message 4 Return to previous message 5 Play the message envelope 6 Go to the next message 8 Call back the caller 9 Hear additional options Go back to the previous menu Feature ...

Page 7: ...set enter the assigned code 61 Replace the telephone handset 30 Call Forwarding Always to Voice Mail Activation Lift the telephone handset enter the assigned code 21 Replace the telephone handset The Call Forwarding Always to Voice Mail service is on 31 Call Forwarding Selective Activation Lift the telephone handset enter the assigned code 76 Replace the telephone handset The Call Forwarding Selec...

Page 8: ...king Lift the telephone handset enter the assigned code 67 Dial the intended phone number The call is placed and your calling line ID is not displayed 44 Calling Line ID Delivery Per call Lift the telephone handset enter the assigned code 65 Dial the intended phone number The call is placed and your calling line ID is not displayed for this call 45 Anonymous Call Rejection To activate Anonymous Ca...

Page 9: ...rieve and Location Control The ance Call Retrieve nother The Shared Call Appearance Call Location tion Note When a shared line location has been ot be e ability 51 Reset the Phone Shared Call Appear feature allows a user to dial a FAC to retrieve an existing active call from a phone Lift the telephone handset Enter the assigned code 11 Control feature enables the user to activate or deactivate a s...

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