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2.2 Auto or Operator Attendant Program

2.2.3

Set Outside Lines in Auto-attendant Mode

Steps

Press Button

du

0 0 2 0 0 8 #

Extension 8001

Off-hook

System Password

du

1 0 #

or

1 0 C O #

01~16

outside line port

On-hook

“

*10#

”: This code is to set All Outside Lines in Auto-attendant mode;

“

*10CO#

”: This code is to set specific outside line in Auto-attendant mode;

CO

= 01,02,03,04,05...14,15,16,means outside line port.

After setting, all incoming call will be routed automatically by PBX message, the Caller can dial
to the desired extension directly without consultation with Operator or reception.

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Summary of Contents for 3x8

Page 1: ...PBX System USER S MANUAL v2 1 for TELX PABX Models 3x8 4x16 4x24 4x32 6x16 6x24 6x32 ...

Page 2: ...nnection WARNING CHECK THE POWER SUPPLY OF THE PBX BEFORE CONNECTION MAKE SURE IT IS SAME AS LOCAL VOLTAGE DO NOT PLUG IN OR PLUG OUT THE ADD ON CARD OR OTHER EQUIPMENT WHEN PBX IS POWER ON MAKE SURE TO CONNECT WITH GROUND FOR LIGHTNING PROTECTION IF PBX FAILS PLEASE DO NOT MOVE OR TOUCH ANY COMPONENTS IN PBX JUST CONTACT YOUR LOCAL DEALER FOR REPAIR DO NOT EXPOSE THE SYSTEM TO RAIN OR MOISTURE SI...

Page 3: ...ension no 8001 8128 Off hook Dial extension number Talk Extension no It means original extension numbers 8001 8002 8003 8128 or the new numbers that you have modified In system factory status User pickup handset and hear the intercom dialing tone If dial 0 then it will route to external dialing mode user can still use to switch to intercom mode ...

Page 4: ...rst ringing extension is 8001 if busy then 8002 will ring Call Outside The extension call to outside telephone number Operate or Outside no CO Off hook dial 0 Dial Outside Talk or CO CO 01 16 Telephone no Dial 0 System will auto select any idle free Outside Line Dial 01 16 System will directly select desired Outside Lines 1 16 Outside Telephone number The number from Telecom operator ...

Page 5: ...4 1 1 Make Calls 1 1 2 Last Number Redial Last Number Redial You can dial the last number again by quickly press Re dial button Redial number REDIAL Off hook dial REDIAL button Talk ...

Page 6: ...nsion To set Extension no Off hook 1 second Extension number confirm music To cancel Off hook 100 confirm music Call Back on Busy Camp on Call to the busy extension and busy extension will ring back when free To cancel FLASH Off hook dial number and busy Flash and input 00 confirm music then on hook ...

Page 7: ... dialing function at master port 8001 ABCD is the extension number such as 8002 8005 8007 etc To Disable 002008 30ABCD 0 Save Number N O Telephone no Extension ABCD Off hook Input NO Telephone number On hook Remarks NO is for abbreviation digits 01 99 Telephone no Means the outside telephone company PSTN provided number such as 0757 83306851 Make Call N O Talking Extension ABCD Off hook Input NO C...

Page 8: ...ing Call by lift Handset Simply pick up the ringing extension to answer the incoming call Operate Ringing Pick up Talk handset Answering Call by Handfree Without lift the handset to answer the incoming call Operate HANDFREE Ringing press HANDFREE Talk ...

Page 9: ...up pick up a ringing extension within same group System can set max 2 group Refer to System Program 24 Randomly Pickup Can pick up the extension which firstly ring Operate When extension is ringing Off hook Dial 9 Talk Pickup at same Extension Group Can pick up the ringing extension in the same extension group Operate When group extension is ringing Off hook Dial 7 Talk ...

Page 10: ...ls 1 2 3 Do Not Disturb DND The call will not ring to your extension after set DND feature To Set Off hook To Setup Press 71 On hook To cancel the DND feature at the extension To Cancel Off hook To Cancel Press 70 On hook ...

Page 11: ...xtension firstly Thus no spam calls will disturb Boss System support max 8pcs of telephones to set this feature at same time To Set 6 A B C D Boss s Extension Off hook To Setup Press 6 800x On hook To Cancel 6 8 8 Boss s Extension To cancel at current Extension Press 600 Off hook To cancel all Press 88 On hook ...

Page 12: ...n no Flash Hook switch Input Extension number on hook After flash the hook switch the Caller party will hear Music on holding You can dial R or FLASH key to transfer the conversation If destination extension do not pick up the call within 25seconds the conversation will be back again You have to regulate the Flash time if the line will be cut off when transfer ...

Page 13: ...n with CO Line party and retrieve it To Set FLASH During conversation Flash click Hookswitch and input To Retrieve Or Retrieve itself on hold call Off hook and input Retrieve any on hold call Off hook and input The on hold call will be cut off if within 3 minutes do not take back ...

Page 14: ...onversation 1CO 1EXT you can add a third party join together for a 3 party conference call Operate During a conversation Extension no Flash Hookswitch Press Extension number 3 party conference The conversation party should be 1 Outside Line party and 2 extension party To leave a Conference To leave On hook ...

Page 15: ... All Calls Call Forwarding On busy Call Forwarding Cancel To Set Forward Extension no All Calls Off hook Press 2 extension no on hook Forward Extension no on busy Off hook Press 1 extension no on hook To cancel Call forwarding at a Regular Phone To Cancel Forward All Calls Cancel Off hook Press 200 on hook Forward on busy Cancel Off hook Press 100 on hook ...

Page 16: ...o operate To Lock Password no Off hook Press 3 extension password no on hook To Unlock Password no Off hook Press 4 extension password no on hook Change Password 5 PASW pasw Off hook Press 5 old password no new password PASW old 4 digit password The factory password is 1234 pasw new 4 digit password 1 5 Special Operation ...

Page 17: ...mbering number for the present extension To Operate Off hook Press 9 on hook 1 5 2 Dial out Call Operator Code Switch You can select to dial 0 or dial 9 to call PSTN telephone number or call to Operator Code To Set EXT8001 off hook Input 002008 0304 90 or 0304 09 for selection ...

Page 18: ...8 Extension 8001 Off hook System Password du 0 1 N E W P New Password On hook 2008 It is the original 4 digit password for System Program NEWP It refer to any 4 digit new password that you can set If user forget the password which programmed please ask help from our dealer or factory directly ...

Page 19: ...Steps Press Button du 0 2 0 0 0 8 Extension 8001 Off hook System Password Music playing 1 4 On hook 2008 It is the original 4 digit password for System Program Music the built in music can not be changed it will be played when Caller is transferring ...

Page 20: ...ing Steps Press Button du 0 0 2 0 0 8 Extension 8001 Off hook System Password du 9 0 0 0 On hook User can re set system to factory after system work for some time This code do not re set Extension number Outside Line port switch status and Call logs for PC ...

Page 21: ...u On hook 8 5 2 h h m m Hour Minute On hook YY Year such as 2010 need to input 10 2011 input 11 etc MM Month from 01 12 DD Date from 01 31 W Week from 1 7 1 means Monday 2 means Tuesday 0 means Sunday hh Hour from 01 24 24 hour format mm Minute from 01 60 Example Set system date to 2010 Feb 18 2 30PM Sunday to program EXT8001 off hook input 002008 851 10 02 18 7 852 14 30 ...

Page 22: ... number 8002 for sales 8003 for purchase Hello the extension you dialed is busy now please try another Hello no one pick up the call pls try later or dial another number after 15seconds du after 8 seconds du after 8 seconds 12 L L 1 2 3 means you can record total 3 level message for the PBX including welcome message when busy message no answer message Total message duration is 30seconds 15s for le...

Page 23: ...02 for sales 8003 for purchase Hello the extension you dialed is busy now please try another Hello no one pick up the call pls try later or dial another number du after 15seconds du after 8 seconds du after 8 seconds On hook 13 L L 1 2 3 This is to test the messages you recorded that you can play from the handset to view quality of message record You can enable the Auto attendant mode for system a...

Page 24: ...outside line port On hook 10 This code is to set All Outside Lines in Auto attendant mode 10CO This code is to set specific outside line in Auto attendant mode CO 01 02 03 04 05 14 15 16 means outside line port After setting all incoming call will be routed automatically by PBX message the Caller can dial to the desired extension directly without consultation with Operator or reception ...

Page 25: ...he firstly ringing reception factory is EXT8001 abcd Extension number 8001 8128 the secondly ringing reception factory is EXT8002 Situation 1 During welcome message playing Incoming Caller dial 0 then the call will be routed to first reception 8001 If 8001 is busy then call will be routed to 2nd reception 8002 If both receptions are busy then system will play Busy Message Situation 2 If intercom c...

Page 26: ...em Password du 1 1 or 1 1 C O 01 16 outside line port On hook 11 This code is to set All Outside Lines in Operator attendant mode 11CO This code is to set specific outside line in Operator attendant mode CO 01 02 03 04 05 14 15 16 means outside line port After setting the incoming calls will be received and routed by Operator or reception by hand manually ...

Page 27: ...word 2 1 C O du Delete the old ringing 01 16 extension outside line port du 2 2 C O a b c d 01 16 New ringing extension outside line port On hook In Operator attendant mode you can select which extension to ring for the incoming calls In factory setting incoming calls from all Outside Line port will ring to EXT8001 8002 Max Ringing extension quantity is 4 ...

Page 28: ... h h m m Q Attendant mode select Start Hour Minute End Hour Minute On hook You can set two different Day Night time such as 1st for Morning 2nd for Afternoon HHMM Hour minute for the start time hhmm hour minute for the end time Q 0 or 1 The attendant mode selection 0 Operator mode 1 Auto attendant mode How to set 8 30AM to 12 00 and 1 30 PM to 5 30 PM is in Operator mode other time is auto attenda...

Page 29: ...Cancel Attendant Day Night time Auto switch Steps Press Button Extension 8001 Off hook Cancel 1st Day Night du 0 0 2 0 0 8 System Password du 7 7 du 7 8 Cancel 2nd Day Night On hook This code is to cancel the setting for auto switch of attendant mode ...

Page 30: ... 1 7 Attendant mode select On hook You can set two different Date week time such as Saturday and Sunday W 1 7 Week Monday for 1 Tuesday for 2 Sunday for 7 Q 0 or 1 The attendant mode selection 0 Operator mode 1 Auto attendant mode How to set Saturday and Sunday in Auto attendant mode other time is Operator mode To Program EXT8001 off hook 002008 791 6 1 792 7 1 After setting then the same day Auto...

Page 31: ...ncel Attendant Date Week time Auto switch Steps Press Button du 0 0 2 0 0 8 Extension 8001 Off hook System Password du 7 9 1 Cancel 1st Date week du 7 9 2 Cancel 2nd Date week On hook This code is to cancel the setting for auto switch of attendant mode ...

Page 32: ...ttendant Program 2 2 11 Attendant Auto switch Cancel All Steps Press Button du 0 0 2 0 0 8 Extension 8001 Off hook System Password du 7 9 3 Cancel all On hook This code is to cancel auto switch for Day night and Date week wholy ...

Page 33: ...K 848 series V 1 or 8 Outside line port number only used for model TK 1696 TK 16128 41 to disable all Outside line port for TAD 632 or TK 848 PBX or to disable 1 8 Outside line port for TK 1696 TK 16128 PBX 1st CO card 42 to disable 9 16 Outside line port for TK 1696 TK 16128 PBX 2nd CO card 4 to disable all Outside line port for all model PBX This code should be used when there s no line connect ...

Page 34: ... Off hook System Password du 3 1 C O A B C D 01 16 Extension outside line port On hook You can restrict extension can only select specific outside line port to make outgoing call CO 01 16 outside line port ABCD 8001 or 8128 extension number To cancel specified extension 33 ABCD To cancel all extension restriction 33 ...

Page 35: ... Extension outside line port On hook Some outside line can only specially used by some extensions CO 01 16 outside line port ABCD 8001 or 8128 extension number To cancel exclusive line 34 CO To cancel all exclusive lines restriction 34 Max 4 extensions can be assigned to 1 outside line exclusively Other extension can not use this Miracall exclusive line ...

Page 36: ...incoming call can be transferred to different group ABCD 8001 8128 extension Q 0 9 extension group to set All extensions into same group 37 Q In factory setting all extensions are in group 0 You can select to pick up the ringing extension in same group or in different group This is related with different code This code related with Outside Line Group Setting How to set EXT8003 8004 8005 in Group 1...

Page 37: ...create new one P 1 8 Extension first digit such as 1xxx 2xxx 3xxx 7xxx 8xxx efgh 2 or 3 or 4 Means how many digit in extension number such as 18 is 2 digit 108 is 3 digit 8008 is 4 digit abc 001 128 extension physical port number ABCD 10 8999 new possible extension number Reset extension number to factory 5000 Clear all extension number 5100 Extension number can not be the same and new extension n...

Page 38: ... 1 9 corresponding to Class of service telephone number On hook Allow you to set Toll Restriction for extensions that get permit to dial or can not dial some numbers such as DDD IDD or only allow intercom call etc 61ABCDS to set the Toll Restriction class for extension ABCD S 0 9 Toll class of service 0 Only allow intercom call 1 6 Can not dial the telephone numbers which starting with prefixed nu...

Page 39: ...class service 1 9 1 6 Telephone number with such prefixed digit Not allow to dial out 7 9 Telephone number with such prefixed digit Allow to dial out 64S the code to set Toll restriction service class for all extensions at same time 65S the second code to set Toll restriction class for all extensions at same time For each group allow to add max 20 different prefixed digits add if less 4 digit no T...

Page 40: ...Press Button du 0 0 2 0 0 8 Extension 8001 Off hook System Password Cancel restriction or Extension number Cancel all On hook 63ABCD to cancel Toll Restriction class for extension ABCD 63 to cancel Toll Restriction for all Miracall PBX extensions 6 3 A B C D 6 3 ...

Page 41: ...ncel restriction Prefixed number group 1 9 corresponding to Class of service On hook 67P to clear the prefixed digit set in Group P P 1 9 Groups for prefixed number corresponding to Toll class service 1 9 1 6 Telephone number with such prefixed digit Not allow to dial out 7 9 Telephone number with such prefixed digit Allow to dial out ...

Page 42: ...sion ABCD mn the duration from 01 minute to max 60 minutes 83mn to restrict conversation time for all extensions This code is invalid to control incoming call duration At last minute you will hear du du du alert every 15 seconds after 4 times alert the line will be cut off automatically Example to restrict 5minutes conversation time for EXT8018 and 15min for EXT8020 to Program EXT8001 off hook 002...

Page 43: ... Button du 0 0 2 0 0 8 Extension 8001 Off hook System Password du to cancel or Extension number Cancel for all extensions On hook 82ABCD to cancel conversation time restriction for extension ABCD 83 to cancel conversation time restriction for all extensions 8 2 A B C D 8 3 ...

Page 44: ...System Password du to cancel or Extension number Reset for all extensions On hook 84ABCD to reset to original password for extension ABCD 84 to reset to original password for all extensions Original factory extension password 1234 To enable extension password please refer to Operate chapter in the manual 8 4 A B C D 8 4 ...

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