38
EN
10. TRoUbLEsHooTING
Problem
Possible cause
solution
Appliance does
not work.
Power plug (19) is not
connected properly.
Check if the power plug is properly connected to
the wall outlet.
No sound.
Volume is set too low.
Increase the volume level.
Volume is muted.
Press
MUTE
(34) to resume the sound.
When using the connection
through the 3.5 mm
LINE IN
socket (8): settings
at the source device are not
correct.
Ensure that the external source has correct
volume settings and is playing a track.
Bad audio quality. Inserted CD is dirty or
scratched.
Clean the disc with a soft cloth or insert another
CD.
Bad
Bluetooth
reception.
Shorten the distance between the
Bluetooth
device and the appliance and make sure no
obstacles are disturbing the connection.
3.5 mm audio cable is not
inserted correctly.
Ensure that the connecting 3.5 mm audio cable
is correctly plugged in on both devices and plugs
are fully inserted.
Bad FM reception
or no stereo.
FM antenna (20) is not unrolled. Unroll the FM antenna (20) for best reception.
Mono playback.
Press
sT/MoNo
(33) key to switch to stereo
mode.
Remote control
does not work.
Battery empty or not correctly
inserted.
Check that the battery is correctly inserted or, if
necessary, replace.
Distance between appliance
and remote control is too big.
Reduce the distance between the remote control
and the appliance and make sure there are no
obstacles between them.
Aim the remote directly at the appliance.
Appliance cannot
be connected to
external device via
Bluetooth
.
Audio source is switched off.
Switch on the audio source.
Bluetooth
is switched off at the
audio source.
Switch on the
Bluetooth
function of the audio
source.
No audio signal
via the
Bluetooth
connection.
Appliance is not paired to the
audio source.
Check whether a connection still exists. If
necessary, pair the appliance again to the audio
source.
Volume too low.
Increase the volume on the appliance and/or on
the audio source.
Appliance does
not react to
pressed buttons/
keys.
Malfunction due to electrostatic
discharge.
Disconnect the appliance from the power supply.
Connect the power plug (19) again to an
electrical outlet.
(IM_for_approval)953-000065_MC1001BM_GB_V05_090115_2010790.indd 38
1/9/15 4:36 PM
