Teledyne HASTINGS 2002, Instruction Manual, Page: 37 / 49

page 37
9.1 Warranty Policy
Hastings Instruments warrants this product, for a period of one year from the date of shipment, to
be free from defects in material and workmanship. This warranty does not apply to defects or
failures resulting from unauthorized modification, misuse or mishandling of the product. This
warranty does not apply to batteries or other expendable parts, nor to damage caused by leaking
batteries or any similar occurrence. This warranty does not apply to any instrument which has had
a tamper seal removed or broken.
This warranty is in lieu of all other warranties, expressed or implied, including any implied warranty
as to fitness for a particular use. Hastings Instruments shall not be liable for any indirect or conse-
quential damages.
Hastings Instruments will, at its option, repair, replace, or refund the selling price of the product if
Hastings Instruments determines in good faith, that it is defective in materials or workmanship
during the warranty period. Defective instruments should be returned to Hastings Instruments
together with a written statement of the problem and a Return Material Authorization (RMA)
number. Please consult the factory for your RMA number before returning any product for repair.
9.2 Non-Warranty Repair Policy
Any product returned for a non-warranty repair must be accompanied by a purchase order, RMA
form and a written description of the problem with the instrument. If the repair cost is higher, you
will be contacted for authorization before we proceed with any repairs. If you then choose not to
have the product repaired, a minimum will be charged to cover the processing and inspection.
Please consult the factory for your RMA number before returning any product for repair.
TET-HASTINGS INSTRUMENTS
804 NEWCOMBE AVENUE
HAMPTON, VIRGINIA 23669 U.S.A.
ATTENTION: REPAIR DEPARTMENT
TELEPHONE (757) 723-6531
1-800-950-2468
FAX (757) 723-3925
Warranty and Repair
SECTION 9