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Telecom T4010, Getting Started

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•  When abroad, check that the voltage input is 

compatible

My phone cannot connect to a network or “No 
service” is displayed

•  Try connecting in another location
•  Verify the network coverage with your operator
•  Check with your operator that your SIM card is valid
•  Try selecting the available network(s) manually
•  Try connecting at a later time if the network is 

overloaded

My phone cannot connect to the Internet

•  Check that the IMEI number (press *#06#) is the 

same as the one printed on your warranty card or 
box

•  Make sure that the internet access service of your 

SIM card is available

•  Check your phone's Internet connecting settings
•  Make sure you are in a place with network coverage
•  Try connecting at a later time or another location

Invalid SIM card

•  Make sure the SIM card has been correctly inserted
•  Make sure the chip on your SIM card is not damaged 

or scratched

•  Make sure the service of your SIM card is available

Unable to make outgoing calls

•  Make sure you have dialed a valid number and 

touch 

 

•  For international calls, check the country and area 

codes

•  Make sure your phone is connected to a network, 

and the network is not overloaded or unavailable

•  Check your subscription status with your operator 

(credit, SIM card valid, etc.)

•  Make sure you have not barred outgoing calls 
•  Make sure that your phone is not in flight mode

Unable to receive incoming calls

•  Make sure your phone is switched on and connected 

to a network (check for overloaded or unavailable 
network)

•  Check your subscription status with your operator 

(credit, SIM card valid, etc.)

•  Make sure you have not forwarded incoming calls 
•  Make sure that you have not barred certain calls
•  Make sure that your phone is not in flight mode

The caller’s name/number does not appear when a 
call is received

•  Check that you have subscribed to this service with 

your operator

•  Your caller has concealed his/her name or number

I cannot find my contacts

•  Make sure your SIM card is not broken
•  Make sure your SIM card is inserted properly
•  Import all contacts stored in SIM card to phone

The sound quality of the calls is poor

•  You can adjust the volume during a call by pressing 

the 

Volume

 key

•  Check the network strength 
•  Make sure that the receiver, connector or speaker on 

your phone is clean

I am unable to use the features described in the 
manual

•  Check with your operator to make sure that your 

subscription includes this service

•  Make sure this feature does not require an Telecom 

T4010 accessory

When I select a number from my contacts, the 
number cannot be dialed

•  Make sure that you have correctly recorded the 

number in your file

•  Make sure that you have selected the country prefix 

when calling a foreign country

IP4464_Telecom T4010_QG_Eng_USA_for NZ_05_130322.indd   50-51

IP4464_Telecom T4010_QG_Eng_USA_for NZ_05_130322.indd   50-51

2013-3-22   15:48:15

2013-3-22   15:48:15

Summary of Contents for T4010

Page 1: ...etting started with your TelecomT4010 mobile CJB26NBL1AAA IP4464_Telecom T4010_QG_Eng_USA_for NZ_05_130322 indd 2 3 IP4464_Telecom T4010_QG_Eng_USA_for NZ_05_130322 indd 2 3 2013 3 22 15 48 05 2013 3 22 15 48 05 ...

Page 2: ...s 1 Your mobile 2 2 Text input 16 3 Phone call 18 4 Contacts 20 5 Messaging 21 6 Email 23 7 Getting connected 25 8 Locate my location using GPS satelites 29 9 Data backup 30 10 Factory data reset 31 11 Applications 32 12 Making the most of your phone 33 IP4464_Telecom T4010_QG_Eng_USA_for NZ_05_130322 indd 4 1 IP4464_Telecom T4010_QG_Eng_USA_for NZ_05_130322 indd 4 1 2013 3 22 15 48 08 2013 3 22 1...

Page 3: ...een or back to the central Home screen if it is extended Press and hold Enter the recently used applications list Go back to the previous menu or screen 1 Your mobile 1 1 Keys and connectors Proximity sensor Touch screen LED light Back key Home key Menu key Headset connector Power key micro USB connector Volume up Volume down IP4464_Telecom T4010_QG_Eng_USA_for NZ_05_130322 indd 2 3 IP4464_Telecom...

Page 4: ...erted To remove the card press and slide it out Installing or removing the battery Insert and click the battery into place then close the phone cover Unclip the cover then remove the battery Press Lock the screen Light up the screen Press and hold When phone is off power on the phone When phone is on enter Phone options Silent mode Airplane mode Power off Press to adjust the Volume in call media p...

Page 5: ...take advantage of Google s location service then touch Next Mark Unmark the check box to choose whether you want to back up data with your Google account then touch Next Touch Finish setup 1 Application availability depends on country and operator Installing and removing the microSD card To release the microSD card holder slide it in the direction of the arrow and lift it Then insert the microSD c...

Page 6: ...enabled via Settings Accounts sync In power on screen without SIM card inserted you can also connect to a Wi Fi network to sign into your Google account and to use some features 1 2 3 Power off your phone Hold down the Power key until the phone options appear select Power off 1 3 Home screen You can bring all the items applications shortcuts folders and widgets you love or use most frequently to y...

Page 7: ...ed GPS is on and in use Signal strength Pinch Spread Place your fingers of one hand on the screen surface and draw them apart or together to scale an element on the screen Rotate Automatically change the screen orientation from portrait to landscape by turning the phone sideways to have a better screen view 1 3 2 Status bar From status bar you can view both phone status to the right side and notif...

Page 8: ...gress green New text or multimedia message Call in progress using Bluetooth headset blue Problem with text or multimedia message delivery Missed call New Google Talk message Call on hold New voice mail Call forwarding is on Upcoming event Uploading data Data is synchronizing Downloading data Problem with sign in or synchronization An open Wi Fi network is available microSD card is full Phone is co...

Page 9: ...reating a variety of patterns PIN or password etc 1 3 5 Personalize your home screen Add Touch and hold an empty area or press Menu key and touch Add on the Home screen you can add shortcuts widgets or folders to the Home screen Reposition Touch and hold the item to be repositioned to activate the Move mode drag the item to desired position then release Hold the icon on the left or right edge of t...

Page 10: ...en Keyboard Onscreen keyboard will display automatically when a program requires entering text or numbers Onscreen keyboard settings Press Menu key from Home screen select Settings Language keyboard SwiftKey or Android keyboard a series of settings are available for your selection Adjust the onscreen keyboard orientation Turn the phone sideways or upright to adjust the onscreen keyboard orientatio...

Page 11: ...one of the following two ways Touch from Home screen Touch from Home screen and select Phone Scroll up or down to view matched results Touch and hold to access Voice mail Touch to add to Contacts Touch to send message Enter the desired number from keyboard directly or select a contact from Contacts Call log or Favorites by touching tabs then touch to place the call The number you entered can be sa...

Page 12: ...me screen select Contacts then press Menu key from contacts list screen and touch New contact 4 2 Importing exporting and sharing contacts From Contacts screen press Menu key to open the contacts list option menu touch More Import Export From here you can exchange contacts between Phone and SD card Phone and SIM card You can share a single contact or contacts with others by sending the contact s v...

Page 13: ...s Menu key and touch Accounts to access Email account screen Press Menu key and touch Add account to create Sending a text message Enter mobile phone number of the recipient on To bar or touch to add recipients touch Type to compose bar to enter the text of the message When finished touch Send to send the text message An SMS of more than 160 characters will be charged as several SMS Specific lette...

Page 14: ...t to a wireless network Press Menu key from Home screen Touch Settings Wireless Networks Wi Fi Mark Unmark the checkbox to turn on off Wi Fi Touch Wi Fi settings The detailed information of detected Wi Fi networks is displayed in the Wi Fi networks section To create and send emails Press Menu key from Inbox screen and touch Compose Enter recipient s s email address in To field and if necessary pre...

Page 15: ...her version Touch a Wi Fi network to connect If the network you selected is secured you are required to enter a password or other credentials you may contact network operator for details When finished touch Connect 7 2 Browser Using Browser you can enjoy surfing the Web To access this function touch from Home screen then touch Browser To go to a web page On Browser screen touch the URL box at the ...

Page 16: ...precise location for the first time will require up to 5 minutes You will need to stand in a place with a clear view of the sky and avoid moving After this GPS will only need 20 40 seconds to identify your precise location To turn on USB tethering or Portable Wi Fi hotspot Press Menu key from Home screen Touch Settings Wireless Networks Tethering Portable hotspot Mark the check box of USB tetherin...

Page 17: ... 9 Data backup This phone enables you to back up your phone s settings and other application data to Google Servers with your Google Account If you replace your phone the settings and data you ve backed up are restored onto the new phone the first time you sign in with your Google Account To activate this function Press Menu key from Home screen Touch Settings Privacy Back up my data Mark the chec...

Page 18: ... and then upload to handset folder Music It allows you to quickly search your favorites in PC manage the ultimate Library and enjoy the easiest digital jukebox in your own mobile way 11 Applications With this phone some build in Google applications and other third party applications are available for your convenience With the built in applications you can Communicate with friends Exchange messages...

Page 19: ...gnetic waves that can interfere with the vehicle s electronic systems such as ABS anti lock brakes or airbags To ensure that there is no problem do not place your mobile phone on top of the dashboard or within an airbag deployment area check with your car dealer or the car manufacturer to make sure that the car s electronic devices are shielded from mobile phone RF energy CONDITIONS OF USE You are...

Page 20: ... Obey all posted signs when using mobile devices in public areas Follow Instructions to Avoid Interference Problems Turn off your mobile device in any location where posted notices instruct you to do so In an aircraft turn off your mobile device whenever instructed to do so by airline staff If your mobile device offers an airplane mode or similar feature consult airline staff about using it in fli...

Page 21: ...recommended by TCT Mobile Limited and or its affiliates seizure or blackout If you have experienced seizures or blackouts or if you have a family history of such occurrences please consult your doctor before playing video games on your mobile phone or enabling a flashing lights feature on your mobile phone Parents should monitor their children s use of video games or other features that incorporat...

Page 22: ...50 mA Battery Lithium 1400 mAh RADIO WAVES THIS MOBILE PHONE MEETSTHE GOVERNMENT S REQUIREMENTS FOR EXPOSURETO RADIOWAVES Your mobile phone is a radio transmitter and receiver It is designed and manufactured not to exceed the emission limits for exposure to radio frequency RF energy These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general popula...

Page 23: ...dio communications However there is no guarantee that interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on...

Page 24: ...nglish and other languages according to availability on our server www alcatelonetouch com Your mobile phone is a transceiver that operates on GSM in quad band with 850 900 1800 1900 MHz or UMTS in tri band with 850 1900 2100 MHz Protection against theft 1 Your mobile phone is identified by an IMEI mobile phone serial number shown on the packaging label and in the product s memory We recommend tha...

Page 25: ...evices event labels or serial numbers IMEI Damage from exposure to water or other liquids moisture humidity excessive temperatures or extreme environmental conditions sand excess dust and any condition outside the operating guidelines Defects in appearance cosmetic decorative or structural items such as framing and non operative parts There are no express warranties whether written oral or implied...

Page 26: ... the following checks My phone is frozen or cannot switch on Check the battery contacts remove and reinstall your battery then turn your phone on Check the battery power level charge for at least 20 minutes If it still does not work please use Factory data reset to reset the phone or Telecom T4010 Upgrade to upgrade software My phone has not responded for several minutes Restart your phone by pres...

Page 27: ...in flight mode Unable to receive incoming calls Make sure your phone is switched on and connected to a network check for overloaded or unavailable network Check your subscription status with your operator credit SIM card valid etc Make sure you have not forwarded incoming calls Make sure that you have not barred certain calls Make sure that your phone is not in flight mode The caller s name number...

Page 28: ...ger Installation Make sure that you re using the right cable from the box I am unable to download new files Make sure there is sufficient phone memory for your download Select the micro SD card as the location to store downloaded files Check your subscription status with your operator The phone cannot be detected by others via Bluetooth Make sure that Bluetooth is turned on and your phone is visib...

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