Error messages and what you need to do
When there is an error, you will see a
blue
flashing light on your TeleAlarm® base unit.
The unit is not receiving power
1. Check the power lead is connected
2. Make sure the power is switched on at the wall
Emergency call not sent
Call the Telecare24 customer service team as
soon as possible on
0800 180 85 40.
Please call the Telecare24 customer service team
as soon as possible on
0800 180 85 40.
The unit is not connected to the internet
1. Check the ethernet cable is connected between
the base unit and your broadband router.
2. Check that your broadband router is switched
on and connected to the internet.
“Power failure” or
“Mains Failure”
(1 beep)
“Line failure”
(2 beeps)
“Transmission failure”
(4 beeps)
“Failure zero-one”
“Failure two”
“Failure three”
Error message announcements will sound continuously between 7am-9pm.
To silence the announcements, press the
Action
button. The unit will
repeat the error message once and then remain silent untill the next day.
Meaning and what you need to do
Announcements & beeps
