TeleCare24 TeleAlarm Fall Alarm Plan User Manual Download Page 6

Setup / placing a test call

Getting started

Take the loose end of the white ethernet cable and plug it into an available 
ethernet port on the back of your broadband router. 

Take the loose end of the black power lead and plug it into a mains power 
socket. 

Remember to switch the power on at the wall. 

We strongly recommend against plugging the power lead into an 
extension cord.

1. 

2. 

Placing a test call

(1).

 Press the button on your fall sensor.

(2).

 The base unit will make a series of tones while it connects through to our 24/7 monitoring 

center. It can take up to 40 seconds to connect.

(3).

 Moments later, you’ll be connected to a member of our emergency response team. Simply tell 

our team that you are making a test call to check that your alarm is working correctly.

(4).

 Our team will tell you everything is okay and they will end the call. Your alarm is now set up 

and ready to use, should you ever need it.

Summary of Contents for TeleAlarm Fall Alarm Plan

Page 1: ...Fall Alarm Plan User Guide Please read and keep these instructions for future use 0800 180 85 40 support telecare24 co uk...

Page 2: ...you the help that you need as quickly as possible When you alert us we will speak to you via the microphone in your TeleAlarm base unit When it isn t an emergency for example you want to discuss your...

Page 3: ...Alarm base unit a fall sensor a power lead and an ethernet cable TeleAlarm Base Unit Vibby Fall Sensor Power lead Ethernet cable For ease of installation we have already connected one end of the power...

Page 4: ...the alarm is activated you can speak to our control centre using the microphone and loudspeaker on the base unit Please note the fall sensor does not have a microphone we ll speak to you via the louds...

Page 5: ...we cannot reach you via the base unit we will call your landline once to ensure everything is okay If there is no response on the landline we will call keyholders or if the situation requires emergenc...

Page 6: ...ead into an extension cord 1 2 Placing a test call 1 Press the button on your fall sensor 2 The base unit will make a series of tones while it connects through to our 24 7 monitoring center It can tak...

Page 7: ...Installation diagram Power lead Broadband router Ethernet cable TeleAlarm base unit Mains power socket...

Page 8: ...0800 180 85 40 The unit is not connected to the internet 1 Check the ethernet cable is connected between the base unit and your broadband router 2 Check that your broadband router is switched on and...

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