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2

REN1

The user’s telephone MUST BE connected to the 

Novo

 telephone socket - a double adapter 

on the incoming line must not be used.

All telephone equipment has a Ringer Equivalence Number (REN) which is used to calculate the 

number of items that can be connected to a single telephone line.

A REN of 4 is the maximum allowed on a standard UK telephone line. The 

Novo

 has a REN of 

1.If the REN total of all equipment connected to a telephone line exceeds 4, the equipment may

not operate correctly. With different types of equipmentthere is no guarantee of correct

operation even if the REN is less than 4. Typically 1 or 2 standard telephones (REN1) can be

used with the 

Novo

.

Avoid using strong detergents or polish when cleaning the 

Novo

 base unit or 

Vibby Fall Sensor

 

pendant. Wipe clean with a damp cloth and polish with a dry duster. Do not leave 

Novo

 unit in 

direct sunlight or near a heat source. 

If the user has a DECT telephone the base station MUST BE at least 2 metres away from the 

Novo

. Failure to provide this separation may result in reduced range of personal pendants or 

other radio devices.

1.1

   IMPORTANT INFORMATION

Summary of Contents for Novo Careline

Page 1: ...Novo Careline Alarm User Guide ...

Page 2: ...ipment may not operate correctly With different types of equipmentthere is no guarantee of correct operation even if the REN is less than 4 Typically 1 or 2 standard telephones REN1 can be used with the Novo Avoid using strong detergents or polish when cleaning the Novo base unit or Vibby Fall Sensor pendant Wipe clean with a damp cloth and polish with a dry duster Do not leave Novo unit in direct...

Page 3: ...a fall sensor 1 2 UNPACKING THE NOVO CARELINE ALARM Novo Careline Alarm Base Unit Falls Sensor Neat PSU Telecom Lead Fall Sensor Pack Contents Adaptor Cable Pictured multiple wearing options Vibby fall sensor strap comes in a standard black colour Also available in light blue dark blue and red ...

Page 4: ... to our Control Centre Please note you cannot test the Fall Sensor by throwing it at the floor The battery condition is checked regularly If the Novo base unit detects a low battery in the Vibby fall sensor an alert will be sent to the Control Centre Vibby Fall sensors must be returned to Telecare24 for replacement The Vibby Fall Sensor can be used to activate an emergency call from anywhere in or...

Page 5: ...the telephone socket on the wall where the user s telephone was originally plugged in 3 Connect the Power Lead between the Novo supply socket and the mains electricity supply 4 Turn on the Novo by pressing the Grey on off button underneath the unit 5 Perform a test call to the Control Centre to verify correct installation and programming by pressing your Vibby Fall Sensor Basic Connections Novo Ca...

Page 6: ... ADSL should be provided by your choosen provider If you experience connection difficulties or noise on the Novo audio then a poor quality filter may be the cause MASTER TELEPHONE SOCKET ADSL FILTER Required if broadband is present USER S TELEPHONE LINE ADAPTOR CABLE ...

Page 7: ... The only light that should be illuminated is the red alarm button 1 7 SWITCHING THE NOVO UNIT OFF The Novo alarm uses very little power and in all normal circumstances should be left switched ON If it is necessary to switch the unit OFF then please carry out the following Turn the Novo over and locate the small round power button in the centre of the unit Press the power button for 1 second and r...

Page 8: ... the caller has difficulty hearing An emergency call can be made at any time of the day or night 1 Press the red button on the Novo base unit or Press the Vibby Fall Sensor 2 The Novo will start to make an emergency call You will hear a series of tones as the unit dials through to the monitoring centre It will take 40 seconds or so to connect 3 The call will be answered by the Control Centre and a...

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