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TA74 User Manual

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TA74_UM_EN_V2.5_2019.09_Final

Table of contents

Safety ............................................................................... 6

1.1

Intended use ................................................................................... 6

1.2

Improper use .................................................................................. 6

1.3

User qualification ............................................................................ 7

1.4

Warnings and symbols used .......................................................... 7

1.5

Safety instructions .......................................................................... 7

Features ........................................................................... 9

2.1

Product comparison ..................................................................... 10

Scope of delivery .......................................................... 11

Product description ...................................................... 12

4.1

Device description ........................................................................ 12

4.2

Emergency call button .................................................................. 12

4.3

Action button ("S" button) ............................................................. 13

4.3.1

Cancel emergency call ................................................................................... 13

4.3.2

Take the first incoming call ............................................................................. 13

4.3.3

Action button: Service Call ............................................................................. 13

4.3.4

Action button: device status ............................................................................ 13

4.4

Daily button .................................................................................. 14

4.5

4.5.1

Sign out .......................................................................................................... 14

4.5.2

4.6

Device indications ........................................................................ 15

4.6.1

Light signals .................................................................................................... 15

4.6.2

Local voice announcements from the device ................................................. 17

4.6.3

Error messages .............................................................................................. 18

Installation ..................................................................... 19

5.1

Installation recommendations ....................................................... 19

Summary of Contents for TA74

Page 1: ...User Manual TA74 TA74 IO TA74 TA74 GSM TA74 GSM IO TA74_UM_EN_V2 5_2019 09 en User Manual ...

Page 2: ...THIS PAGE IS LEFT INTENTIONALLY BLANK ...

Page 3: ...ion 12 4 1 Device description 12 4 2 Emergency call button 12 4 3 Action button S button 13 4 3 1 Cancel emergency call 13 4 3 2 Take the first incoming call 13 4 3 3 Action button Service Call 13 4 3 4 Action button device status 13 4 4 Daily button 14 4 5 Sign in sign out button 14 4 5 1 Sign out 14 4 5 2 Sign in 15 4 6 Device indications 15 4 6 1 Light signals 15 4 6 2 Local voice announcements...

Page 4: ...ogramming 32 6 1 Programming methods 32 6 2 Vocal reminders 32 6 3 Special button functions 33 6 3 1 Maintenance button 33 6 3 2 Resetting the TA74 33 6 3 3 Restoring the TA74 to default settings 33 6 3 4 Entering Service mode 34 6 3 5 Exiting Service mode 35 6 4 Registering wireless transmitters 1 and 2 35 6 5 Setting Dynamic Host Configuration Protocol DHCP and announcing IP address 36 6 6 Wirel...

Page 5: ...6 8 6 1 Manual test emergency calls 46 8 6 2 Automatic test emergency calls 46 8 6 3 Automated control functions 46 9 Cleaning disinfection maintenance reuse 48 9 1 Cleaning and disinfection 48 9 2 Maintenance 49 9 3 Reuse 49 9 4 Disposing of the device 50 9 5 Replacing the unit battery 51 9 6 Replacing the battery of the wireless transmitter 54 10 Appendix 55 10 1 TA74 technical specifications 55...

Page 6: ...ions and damage The TA74 is used as part of a carephone system to send emergency calls to an alarm receiving centre or as a standalone device to send emergency calls to a private phone connection for voice connections between the person who requires assistance and the call recipient as an activity monitor for automatic vocal reminders to receive signals from external devices e g mechanical pull sw...

Page 7: ...ge and malfunctions Do not install the device near a heating appliance Do not expose the device to direct sunlight Do not install the device in a wet or humid environment Never touch the power adapter with wet hands Do not attempt to open the device or the power adapter When unplugging the device from the power outlet never pull on the power cord but always grip the power adapter Connect the TA74 ...

Page 8: ...rvice personnel only Comply with your national regulations guidelines and requirements for the disposal of end of life electrical equipment and batteries Be sure to allow the required space around the device The TA74 must be easily accessible The wireless transmitter provided with the TA74 contains a button cell battery If the button cell battery is swallowed it can cause severe internal burns in ...

Page 9: ...mitters The TA74 is able to store up to 10 different recipients telephone numbers or IP addresses When an emergency call is sent and if the call to the first recipient is not successful the TA74 will try the next one If the final number has been dialled unsuccessfully the device starts with the first recipient again and continues until it sends an emergency call successfully A single programmed nu...

Page 10: ...ice must be tested weekly See section 8 6 Test instructions TA74 TA74 IO TA74 TA74 GSM TA74 GSM IO Multiple protocols Recordable voice message PSTN connection Ethernet LAN connection External phone connection Extended management of alarm types Energy saving mode Vocal reminders Activity monitoring Embedded GSM module Socket for retrofitting GSM module Voice call initiation by alarm receiving centr...

Page 11: ...hnicians installers 4 Power adapter 5 Optional telephone cable and or network connection cable 6 Necklace or bracelet 7 Wireless transmitter battery included Additional accessories can be supplied on request WARNING To reduce the risk of fire and electric shock always replace components and parts with identical ones INFO You can find user manuals and complete documentation for the devices at www t...

Page 12: ...ton 2 Action button 3 Sign in sign out button 4 Emergency call button 5 Maintenance button 4 2 Emergency call button If you require help press the Emergency call button to initiate a call The call will be answered either by a person at the alarm receiving centre a relative or other individual according to the programmed destination 2 4 1 3 5 ...

Page 13: ...t incoming call PSTN connection only Press the Action button 3 times within 3 seconds If the first incoming call is from your alarm receiving centre that supports this functionality the operator can start a remote programming session For more information see the Reference Manual 4 3 3 Action button Service Call The Action button can also be used to initiate a Service Call If you press the Action b...

Page 14: ...ld be pressed The activity monitor can also be reset by a wireless transmitter The Daily button is also used for presence marking by staff Press the Daily button for two seconds upon arrival Press the Daily button for a short time upon departure 4 5 Sign in sign out button Pressing the Sign in sign out button tells the device whether you are currently at home or not 4 5 1 Sign out When you leave h...

Page 15: ...en after a sign out This signs you in Lamp shines bright Lamp shines dull Lamp flashes 0 5 s Lamp flashes twice 0 5 s Lamp flashes quickly 0 1 s Status Description or action Blue Red Initialisation After power on Device not programmed The device will beep 5 times in succession every 10 seconds and the LEDs will flash alternately Error Error message is announced once Press the Action button to repe...

Page 16: ... acknowledges the alarm Status Description or action Yellow Green Initialisation After power on Signed out normal mode The Sign in sign out button has been pressed The activity monitor is inactive Signed out battery operation Signed in normal mode The activity monitor is active Press the Daily button every day Signed in battery operation Active time frame normal mode Press the Daily button now Act...

Page 17: ...ed When a repeated call is acknowledged on the device Call ended When a callback is acknowledged on the device Radio button x When a wireless transmitter button is pressed x being the number of the transmitter from 1 to 10 Sign in When the Sign in sign out button is pressed Sign out When the Sign in sign out button is pressed Activity monitor press yellow button please Message before the activity ...

Page 18: ...ure Local phone 2 beeps Connection to PSTN or IP network has been lost Check the connection Unit battery empty Local phone 3 beeps The unit battery is empty Connect the device to the main power supply Transmission failure Local 4 beeps Emergency call not sent Contact the alarm receiving centre Local 5 beeps Device is not operational For more information see the Reference Manual Failure zero one Ph...

Page 19: ...ter must be plugged into a wall socket in the proximity of the TA74 and must remain easily accessible at all times Construction materials affect the range of the device For example reinforced concrete walls hamper the radio signal more than a brick wall The location of the TA74 affects the range of the wireless transmitter The best place to locate it is a central room To optimise battery lifetime ...

Page 20: ...thods This technological changeover from an analogue to a digital environment may lead to problems Alarm transmission with analogue protocols via the PSTN will become difficult and unreliable The medium mobile telephony is subject to similar limitations when analogue protocols are used The GSM system converts analogue audio signals to digital ones compresses them and encodes them on the radio chan...

Page 21: ...all mounting You can mount the TA74 directly onto a wall You will need two screws with a shank diameter of less than 5 mm and a head diameter between 7 and 9 mm and two suitable wall plugs 1 Position the plugs and screws so that the distance between the screw centres measures 152 mm see the drawing below 2 Locate the holes for the screws on the back of the device 3 Adjust the screw depth INFO If t...

Page 22: ...ding socket 1 on the TA74 Feed the cable through the cable channel and through the opening on the back of the device 2 Fit the plug of the telephone cable into the socket of the telephone outlet 1 NOTE Only connect the device to a telephone outlet that has been correctly installed by your telephone service provider The TA74 is designed to be connected to the public telephone network ...

Page 23: ... assistance as a result of failed emergency calls In the event of an emergency the device must be able to send out an emergency call even if a phone call is in progress at the time To check whether an emergency call can be sent 1 Make a phone call as you normally would 2 When the phone call is in progress press the Emergency call button If the setup is correct the phone call will be interrupted im...

Page 24: ... installation configuration fit the other end of the network connection cable into your router outlet or switch 3 NOTE Be aware of potential limitations due to network availability In the case of DSL or cable connections be aware of the potential effects of power failures Prioritising an emergency call may not always be possible NOTE The TA74 should only be connected to a device with the autonegot...

Page 25: ...right The contacts must face downwards 4 Close the metal clamp by pressing gently on the SIM card then slide it to the right until it locks in position 5 Replace the cover 4 NOTE With a GSM connection we strongly recommended using the RBIP or SCAIP protocol Please refer to the Reference Manual for more information on programming Other protocols are accepted but they will be transmitted through the...

Page 26: ... the duration and conditions of the SIM card contract Make sure the SIM card contract has no restrictions with regard to data connection voice connection credit or connection time Do not use pre paid contracts for these devices INFO The TA74 can be upgraded by adding an internal GSM module ...

Page 27: ...t the antenna to socket 5 Feed the cable through the cable channel and through the opening on the back of the device 3 Reconnect the TA74 to the power supply The device will be restarted and the antenna is activated automatically NOTE Connect only an original TeleAlarm antenna as otherwise the functionality is not ensured 5 NOTE The internal date and time are erased and must be set again after rec...

Page 28: ...nal device to the I O cable 3 Insert the plug of the I O cable into the corresponding socket 2 on the TA74 Feed the cable through the cable channel and through the opening on the back of the device 2 INFO You cannot connect an external telephone to socket 2 However it is possible to connect an external telephone to the PSTN connector together with the phone line using a special splitter The splitt...

Page 29: ...evice is equipped with one isolated normally open relay contact 1 A 30 V DC 0 3 A 30 V RMS and one potential free input The external input is pulled by a resistor Pin 1 A switch or an external relay can be used to connect the input signal to ground Pin 6 Pin view RJ12 plug Function Pin 1 External input Pin 2 Relay output NO normally open Pin 5 Relay output C common Pin 6 External input GND ...

Page 30: ...ice switches to standby mode and can now be programmed For more information see the Reference Manual 5 3 8 Performing a test Once the device is installed and programmed perform a test immediately by triggering an alarm with the wireless transmitter See also section 8 6 Test instructions 6 INFO The unit battery will charge up when the TA74 is connected to the main power supply The specified standby...

Page 31: ...t battery operation remove the plug of the power adapter from the corresponding socket 6 NOTE The internal date and time are erased and must be set again after reconnection INFO If you remove the power adapter from your power outlet the unit announces power failure The device will then automatically switch to battery operation ...

Page 32: ...d at a configured time It is repeated every 20 seconds until the Daily button is pressed or the preset time has elapsed If the reminder message is not acknowledged the device can send an alert to the alarm receiving centre Please refer to the Reference Manual and the Configuration Manager Manual for more information on programming NOTE Correct programming of the TA74 is essential to ensure the ful...

Page 33: ...0 5 to 2 seconds and then release it 2 The device beeps and reboots 6 3 3 Restoring the TA74 to default settings 1 Press the Maintenance button for at least 20 seconds 2 The device announces Setup reset The device is now non operational it has to be reprogrammed via the Configuration Manager or the platform TeleAlarm Cloud Services Please refer to the Reference Manual for more information on progr...

Page 34: ...in a new cycle begins and the device outputs announcement 1 etc 3 When the desired number is announced press the Emergency call button to access the related function Functions 3 and 6 play their current status automatically after two seconds Service mode functions INFO It is only possible to enter Service mode when the device is on standby no active emergency call Function Description Function 1 R...

Page 35: ...up to two wireless transmitters to the TA74 the first with function 1 and the second with function 2 2 Press the Emergency call button to confirm the function selection 3 Press the wireless transmitter button to register the device with the TA74 4 Press the wireless transmitter button a second time to confirm the pairing between the two devices After having performed the pairing the TA74 automatic...

Page 36: ...ice is then announced The DHCP status can then be set disabled or enabled Switching DHCP on off 1 Press the Maintenance button and use function 3 If necessary see section 6 3 4 Entering Service mode page 34 The TA74 will automatically announce the DHCP status and its IP address 2 Press the Emergency call button to switch DHCP on off After changing the DHCP mode the TA74 exits Service mode automati...

Page 37: ...st at the end of the 3 minutes The red indicator lamp flashes every 2 seconds and the TA74 emits a short beep every 5 seconds to indicate that test mode is enabled 2 Press the button on the wireless transmitter When the TA74 receives the signal from a registered wireless transmitter it emits a long acoustic signal 3 Press any button on the TA74 to exit the test mode INFO In order to test the wirel...

Page 38: ...de a 3 minute timer starts The device will automatically exit GSM signal level test mode at the end of the 3 minutes The red indicator lamp flashes every 2 seconds and the device announces the GSM signal level every 3 seconds 2 Press any button on the TA74 to exit the test mode INFO The GSM signal level test mode is only available if the micro SIM card is correctly inserted in the TA74 if the GSM ...

Page 39: ...s pressed For more information see the Reference Manual To set the call progress tones function 1 Press the Maintenance button and use function 6 If necessary see section 6 3 4 Entering Service mode page 34 2 Press the Emergency call button to change the status of the call progress tones parameter After performing the change the TA74 announces the new status 0 disabled 1 enabled and exits Service ...

Page 40: ...tton x x is the number of the wireless transmitter and the call sequence starts An emergency call made by mistake can be cancelled during the pre alarm by pressing the Action button on the TA74 NOTE The wireless transmitter is protected to the IP67 category That means The device is dust tight and protected against temporary submersion up to 30 minutes at a maximum depth of 1 metre WARNING Risk to ...

Page 41: ...19 09_Final TeleAlarm SA 7 2 Installing wireless transmitter on necklace 1 Insert the thin wire in the hole of the ring 2 Pass the necklace cord through the loop formed by the thin wire 3 Pull the necklace cord until the thin wire is passed around the ring 2 3 1 ...

Page 42: ...On the cord of the female connector make a knot at your preferred length 4 Using scissors cut the excess cord after the knot 5 Push the female connector over the knot and close the two connectors 7 4 Wireless detectors Up to 20 wireless transmitters can be registered to your TA74 In order to work correctly they must be paired to your device For more information see the Reference Manual NOTE Do not...

Page 43: ...f times defined in the parameter Number of announcements when calling a telephone 5 The called person must press the button 7 once to accept the call at any time during the announcement message Communication is then established in full duplex 6 Once the call has been accepted the following functions are available see table in section 8 4 Button functions on a landline telephone or a VoIP phone pag...

Page 44: ...respective button function needs to be pressed twice in order to confirm the selection Button Function 0 0 Terminate and acknowledge the call 1 1 Extend the call by another 3 minutes 2 2 Repeat the alarm message 3 3 Speak into the TA74 at normal audio volume 4 4 Listen to the TA74 announcement 5 5 Increase the audio volume and speak into the TA74 6 6 Reduce the audio volume and speak into the TA74...

Page 45: ...l with the TA74 press the Emergency call button when the phone rings 2 To terminate the call press the Emergency call button again Taking phone calls with the wireless transmitter 1 To answer a phone call with the wireless transmitter press the button of your wireless transmitter when the phone rings 2 To terminate the call press the button of your wireless transmitter again INFO This function is ...

Page 46: ...nection via Ethernet LAN or GRPS 8 6 3 Automated control functions The TA74 is equipped with automated device control functions These monitor and ensure that the installed batteries and connected wireless components are functioning correctly They also monitor the transmission paths PSTN analogue LAN Ethernet and GSM cellular network installed for emergency calls Error messages are announced on the...

Page 47: ...or message and the re establishment of the battery charge are transmitted automatically Voltage monitoring In the event of a voltage failure on the TA74 an acoustic error message is output on the device If alarm receivers are configured the error message and re establishment of the mains voltage supply are transmitted automatically Performance monitoring In the event of the failure of PSTN analogu...

Page 48: ... wet cloth and a pH neutral cleaning agent To disinfect the TA74 and the wireless transmitter by wiping TeleAlarm recommends an alcohol free disinfectant with proven effectiveness as listed by the Association for Applied Hygiene VAH e g Incidin If a liquid is spilled into the loudspeaker holes or the buttons of the TA74 simply hold the device upside down to remove the liquid from the device Gently...

Page 49: ... or independently 5 Check connecting cables for damage and loose contacts Replace defective connecting cables with original TeleAlarm cables 6 Carry out a function test For this purpose a test emergency call should be triggered via the emergency call button and the wireless transmitter see section 8 6 Test instructions If the responsible technician is not able to carry out the maintenance on the d...

Page 50: ...longer serviceable must be collected separately and sent for environmentally compatible recycling in accordance with the European Directive on Waste Electrical and Electronic Equipment To dispose of old electrical or electronic devices you should use the return and collection systems established in the country concerned Old unit batteries should be disposed of in the same manner ...

Page 51: ...he device announces the error Unit battery empty Replace the battery even if the device is continually connected to the main power supply To replace the battery 1 Disconnect all plugs from the device Begin with the power supply NOTE The TA74 should be serviced by trained and authorised personnel only NOTE Use only original batteries made for the corresponding device and supplied by TeleAlarm Any o...

Page 52: ...rm SA TA74_UM_EN_V2 5_2019 09_Final 2 Unscrew the four screws on the bottom of the device and remove the lower cover 3 Disconnect the plug of the unit battery from the device 4 Lever off the battery with a screwdriver and release it from the two braces Pull it out gently ...

Page 53: ...new battery over the other brace until it is clamped 7 Connect the plug of the unit battery to the device 8 Place the cover back on the device and screw in the four screws 9 Connect all plugs to the device as described in section 5 3 Connecting the TA74 10 Perform a test as described in section 8 6 Test instructions 11 Dispose of the old battery as described in section 9 4 Disposing of the device ...

Page 54: ...the wireless transmitter using the dedicated tool 5 Perform a test as described in section 8 6 Test instructions 6 Dispose of the old battery as described in section 9 4 Disposing of the device NOTE The wireless transmitter should be serviced by trained and authorised personnel only WARNING If swallowed button cell batteries can cause severe internal burns and fatal injury Keep new and used batter...

Page 55: ...rephone frequency RF receiver Complies with category 1 as specified by EN 300220 1 V3 1 1 Degree of protection IP32 IP30 for wall mounting in accordance with IEC 60529 Environmental class Class 1 as specified by EN 50134 3 Max number of wireless transmitters and detectors 20 Emergency call protocols Multi protocol SCAIP RBIP SIP telephone RB2000 RB2000E TTnew CPC BS8521 Programmable call numbers 1...

Page 56: ...ng meaning 2 means protection against dripping water if the housing is inclined up to 15 0 means no protection against water Connectivity Ethernet LAN 10 100 MB s Phone line PSTN External telephone Micro SIM card socket TA74 TA74 GSM TA74 GSM IO Internal input output TA74 IO and TA74 GSM IO only SIM card size Micro SIM 15 mm x 12 mm Cellular network 2G GSM GSM900 DCS1800 3G UMTS B1 1200 B8 900 Voc...

Page 57: ...C to 55 C Storage 20 C to 80 C Electrical power supply Replaceable lithium battery CR2430 Current consumption Transmission power max 22 mA Quiescent mode max 3 µA Battery lifetime Approx 5 years if one emergency call is triggered per day The device automatically monitors the radio link and battery every 21 hours Frequency 869 2125 MHz EU carephone frequency Stability 0 C to 55 C 2 5 kHz Modulation...

Page 58: ... RoHS 2011 65 EU Standards complied with EN 50134 1 EN 50134 2 EN 50134 3 EN 50134 5 EN 301489 1 V2 1 1 EN 301489 3 V1 6 1 EN 62368 1 EN 62479 EN 50130 4 EN 55032 EN 301 511 V12 5 1 for GSM module only EN 301 908 2 V11 1 1 for GSM module only EN 301 489 7 V1 3 1 for GSM module only EN 301 489 24 V1 5 1 for GSM module only EN 300220 2 V3 1 1 Category 1 radio receiver ...

Page 59: ... and any express or implied warranties including but not limited to the implied warranties of merchantability and fitness for a particular purpose are disclaimed In no event shall the author be liable for any direct indirect incidental special exemplary or consequential damages including but not limited to procurement of substitute goods or services loss of use data or profits or business interrup...

Page 60: ...A Rue du Pont 23 2300 La Chaux de Fonds Switzerland www telealarm com Copyright TeleAlarm SA 2019 TeleAlarm Europe GmbH Hertzstraße 2 04329 Leipzig Germany Contact in UK Tel 44 0 333 0124392 info uk telealarm com ...

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