www.tekvox.com
TekFlex-16
79201 User Manual
10. After-sales Service
If there appear to be any problems while running the device, first refer to the user manual.
Product Limited Warranty:
We warrant that our products will be free from defects in materials and
workmanship for three years, which starts from the first day the product leaves the warehouse
(check the SN mark on the product). Proof of purchase in the form of a bill-of-sale or receipted
invoice must be presented in order to utilize the warranty.
What the warranty does not cover:
•
Warranty expiration.
•
Factory applied serial number that has been altered or removed from the product
•
Damage, deterioration, or malfunction caused by:
•
Normal wear and tear
•
Use of supplies or parts not meeting our specifications
•
No certificate or invoice as the proof of warranty
•
The product model shown on the warranty card does not match with the model of the product
for repairing or had been altered
•
Damage caused by force majeure
•
Servicing not authorized
•
Other causes which does not relate to a product defect
•
Delivery, installation or labor charges for installation or setup of the product
Technical Support:
When contacting us regarding repairs or replacement, please provide the
following information:
•
Product version and name
•
Detailed failure situations
•
Configuration or arrangement of the cards in the chassis
For further questions or concerns, contact your local distributor or email us at
