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Phaser 740 and 750 Color Printers
Other problems
These problems may be indicated as errors on the front panel.
The printer continuously displays “Initializing”
The most likely cause is that the image processor has not loaded its EEPROM contents
(instructions) into RAM successfully. This is usually indicated by the health indicator
LED (heart beat) being on or off but not flashing. All print engine operation halts, and
will only become ready when the image processor has successfully booted.
1.
Re-powering the printer, or perform a NVRAM reset.
2.
To verify if the image processor has failed:
a.
Power down the printer, and remove the back of the printer to gain
access to the ribbon cable connecting the image processor board to the
print engine control board; disconnect the ribbon cable at the control
board.
b.
Power-up the printer. Wait at least 5 minutes while the print engine
initializes. If there was a problem with the image processor, it will now
not affect the print engine control board.
c.
Check if the print engine is OK by pressing the print engine test print
button, you should get the parallel line test print. If not, then your
problem is most likely associated with the print engine control board,
and you will need to replace it. If, however, you get the print engine
test print, then your most likely cause is the image processor.
No toner cartridge installed message when it is
1.
Ensure that the toner cartridge is correctly installed.
2.
Replace the toner cartridge.
3.
Replace the toner cartridge drive unit.
4.
Replace the engine control board.
No fuser installed message when it is
1.
Ensure that the fuser is correctly installed.
2.
Check the fuser’s connection and wiring.
3.
Check the wiring harness leading to the fuser power connector.
4.
Replace the fuser.
5.
Replace the engine control board.
Summary of Contents for Phaser 740
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Page 129: ...Service Guide 117 Figure 3 Motor and fan FRUs 3102 37 1 10 9 5 8 7 2 6 4 3 ...
Page 131: ...Service Guide 119 Figure 4 Sensor switch and flag FRUs 3102 40 1 7 2 3 4 8 5 6 ...
Page 135: ...Service Guide 123 Figure 6 Imaging and paper feed component FRUs 3102 39 1 2 3 7 9 4 6 8 5 ...