17
EN
• Do not fill the boiler by the steam head holes or by the "Anti calc" draining outlet!
• Never immerse the steam head in water or any other liquid!
TROUBLESHOOTING
The steam flow is low.
Your steamer has a build-
up of scale because it has
not been rinsed out
regularly.
See descaling process.
The hose has been
obstructed.
Check that the hose is not bent or twisted.
Water runs through the
holes of the steam
head.
There is condensation in
the hose.
Never use the steamer in the horizontal
position. Hold the hose vertically
outstretched and wait for the condensed
water to return to the steamer.
The steamer takes a
long time to heat
and/or ejects white
particles.
Your steamer has a build-
up of scale because it has
not been descaled
regularly.
See descaling process.
The Press & Steam
accessory is crooked.
The Press & Steam
accessory has not been
installed properly.
Install again the Press & Steam accessory
inside the integrated hanger.
Make sure it is well hooked, following the
instructions.
The Press & Steam
accessory has not been
rolled properly.
Make sure the Press & Steam accessory is
always dry then rolled with care when stored.
Do not crease it for storage.
Problems
Possible causes
Solutions
There is no steam.
The appliance has not
been switched on.
Check that the appliance has been plugged
in correctly. Press the On/Off button, the
indicator light located at the front of the
appliance will come on.
The appliance will begin producing steam
after approximately 30 seconds.
The hose has been
obstructed.
Check that the hose is not bent or twisted.
There is no water left in
the water tank.
Switch off the appliance and fill the water
tank.
The auto off system is
activated.
To reactivate the appliance: fill the water
tank and select the desired steam level.
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