44
45
6.
IS THERE A PROBLEM WITH YOUR APPLIANCE?
According to model:
• The charger is getting hot:
4
This is perfectly normal. The vacuum cleaner can remain permanently connected to the charger
without any risk.
• The charger is connected but your appliance is not charging:
- The charger is incorrectly attached to the appliance or is faulty.
4
Check that the charger is properly connected or contact an Approved Services Centre to change
the charger.
• Your appliance stops during use:
- Your appliance may be overheating.
4
Stop the appliance and leave cool for at least 1 hour.
4
If it overheats on repeated occasions, contact the Approved Services Centre.
• The appliance stopped after the charge light was flashing:
- The appliance has run out of battery charge.
4
Recharge the vacuum cleaner.
• The power-brush is not working properly or makes a noise:
- The rotating brush or hose are obstructed.
4
Stop the vacuum cleaner and clean them.
- The brush is worn.
4
Contact an Approved Service Centre to change the brush.
- The belt is worn.
4
Contact an Approved Service Centre to change the belt.
• The power-brush stops during vacuuming:
- The safety function has been triggered.
4
Stop the vacuum cleaner. Check that nothing is obstructing the rotation of the brush; if there is an
obstruction, remove it and clean the power-brush, then turn on the vacuum cleaner.
• Your vacuum cleaner is not vacuuming as well, is making noise, whistling:
- The intake channel is partially blocked.
4
Unblock it
- The dust collector is full.
Empty it and clean it.
- The dust collector is not properly fitted.
4
Re-position it correctly.
- The intake head is clogged.
4
Remove the power-brush and clean it.
- The protective foam filter is saturated.
4
Clean it.
EN
RG68XX
Error
Indicator Light
Error
Designations
Error Forms
Solutions
The red indicator light
blinks twice and beeps
Failure of the left wheel
The left wheel does not
turn and is overloaded.
Please confirm that the
device's left wheel is not
covered.
The red indicator light
blinks three times and
beeps
Failure of the right wheel
The right wheel does
not turn and is over-
loaded
Please confirm that the
device's right wheel is not
covered.
The red indicator light
blinks five times and
beeps
Failure of the front wheel
The front wheel is blocked
and no longer turns.
Please confirm that the
small wheels of the front
wheel are not covered.
The red indicator light
blinks six times and
beeps
Failure of the ground
inspection
There is a problem with
the ground inspection.
Please confirm that the sen-
sor window at the bottom
of the device is not unusu-
ally concealed.
The red indicator light
blinks seven times and
beeps
Low current or battery
The battery power sup-
ply was extremely low
(but not at the recharge
voltage critical point).
Please replace the device
on the docking station to
recharge it.
The red indicator light
blinks eight times and
beeps
Failure of the front
bumper
The impact switches
on the front left and
right shells cannot be
restored.
Please check whether or not
the device's stop is normal.
The red indicator light
blinks nine times and
beeps
Failure of the main brush
The wheel of the main
brush is overloaded or
insufficiently charged.
Please confirm that no for-
eign bodies are present on
the device's main brush.
The red indicator light
blinks ten times and
beeps
Failure of the side brush
The side sweeper wheel
is overloaded or insuffi-
ciently charged.
Please confirm that ele-
ments such as hair or fabric
are not wound around the
side brush.
The red indicator light
blinks eleven times and
beeps
Failure of the wall in-
spection
There is a problem with
the wall inspection.
Please confirm that the wall
inspection clear window is
not concealed or obstructed
by hair or fabric.
The red indicator light
blinks twelve times and
beeps
Failure of the fan
The fan only turns with
significant current flow.
Please confirm that the
fan blades are not loose or
jammed by hair or fabric.
The red indicator light
blinks fourteen times
and beeps
Load failure
The device cannot be
supplied with power
or cannot indicate the
charge status.
Please confirm that the
device is connected to the
docking station.
Please keep this user manual.
6.
Summary of Contents for Explorer Serie 20 RG68XX
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