Product Name
Model Name
Warranty
After purchase
1 year
Product Serial No.
Date of purchase
Purchase Agent
Phone No
Description of Troubles
Repair
Within Warranty Period
After warranty period
In case of
performance
failure or
malfunction
in normal
use
If you require critical repairs within 10 days of
purchase
Product Exchange and
Purchase Refund
If critical repair is required within one month of
purchase
Product exchange and
free repair
If the replaced product requires major repairs
within one month
Product exchange and
free repair
Repairable
If the same fault occurs up
to 3 times
Free repair
Paid repair
If the same fault occurs up
to 4 times
Free exchange of
products
Paid repair
Unrepairable
If you have repair parts but
can not repair them
Free exchange of
products
If it can not be repaired
because it does not have
parts to repair
Product Exchange
Performance
due to
intentional
negligence of
the
consumer,
functional
malfunction
Repairable
Paid repair
Paid repair
Unable to repair (except when it is impossible to
repair due to poor appearance, not performance or
functional failure)
After collecting the
amount corresponding to
the paid repair, exchange
the product
According to our
standard that is set
separately
If the customer has lost the product requested by the customer
(within the period of holding the parts)
Free replacement or
purchase refund
20% refund of the
amount depreciated
Compensation standards for product repairs, exchanges and refunds are subject to the "Consumer Damage Rewards
Regulations" issued by the Ministry of Finance and Economy.
♣ Customer Support Contact :
In case of malfunction due to user's intention or carelessness
In case of malfunction due to incorrect use of the operating voltage (eg when using a 110V power supply)
If our service center or a person other than our service technician repairs and fails.
Failure due to natural disasters(fire, salt, flood, etc.)
Failure or damage due to falling(consumer error) when moving after installation
In case of malfunction caused by user's internal modification
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Product Warranty
1. This product is made by our technicians through strict quality control and process.
2. If any trouble occurs within the warranty period (1 year after purchasing), you can
get free repair service from our service center. (Even if it is within warranty period, if
it corresponds to the paid service guide in this warranty, we will repair it by receiving
the service charge.)
3. If the product malfunctions, please contact the service center.
4. Be sure to present a warranty when repair is required.
5. Please note that the warranty will not be reissued.
Free and paid service
◆ Even within the warranty period, if the service falls under the following services, the service charge(repair cost +
parts cost + travel cost, etc.) will be received and repaired.
