Weight of the paramotor ready
to flight without fuel
19,5 kg
9. Warranty and service
9.1
We are putting every effort in order to make our paramotors durable and reliable. Still,
being mechanical devices, they can sometimes have material and assembly defects which
are independent of our will (the components from external suppliers).
In order to guarantee proper exploitation, Techno-Fly company provides you with telephone
consultations. Contact us in case of any doubts concerning proper exploitation of the
equipment.
The invoice is the document confirming your warranty rights.
9.2
Techno-Fly grants 24-month warranty on new paramotors from the day of purchase as
indicated in the invoice. Warranty covers charge-free repair of damages caused by material
and assembly defects, provided that the user acted according to our exploitation
recommendations and inspection rules presented in the manual and presented in the course
of the training. The inspections described in the manual during the warranty period are
obligatory.
9.3
We guarantee the engine repair in max. 14 working days from the day of receiving the
equipment and frame repair in max. 30 days. If the user could replace the spare parts on
his/her own, we send them by courier or post in 3 working days.
The service has most spare and consumable parts, but the repair time might be exceeded
when it is necessary to import components from abroad or to run a detailed test and
weather conditions are not to good enough for that.
9.4
All manual starters used in Techno-Fly engines have to be checked up every 50 hours.
This could be done only by a specially trained person. Taking into consideration the reliability
and security we strongly discourage you from making any changes in the paramotor on your
own.
9.5
The warranty does not cover repairs after seizing the engine due to thermal reasons
(mixture is too lean due to a number of reasons) or foreign matter getting inside.
The warranty also does not cover damage due to long-term engine exploitation on maximum
speed or without mounted propeller.
9.6
The paramotor must be delivered to the service personally or by courier in a package
preventing it from any transportation damage.
Please empty the paramotor’s fuel tank. Do not send the propeller, the propeller
cage or any other additional elements unless they are directly connected to the
repair carried out by the service.
You should add to the package a sheet of paper with a brief description of the problem and
contact details to enable us to contact you in case of any doubts or questions.
2016-06-22
