44
Service Report in the event of a claim under warranty
If, contrary to expectations, you encounter a problem with your equipment, despite the ultra-modern manufacturing and
constant quality checking, we would ask you to first contact our technical hotline on +49 (0) 3925 9220 1800 (normal
charges will apply for overseas calls). If we cannot solve the problem in this manner, we would ask you to contact your
dealer or supplier. If you do so, please complete the following Service Report beforehand.
The serial and item numbers are
located on the back of the box or
directly on the equipment.
Item
number:
Serial No.:
Please note that a repair under warranty can only be carried out quickly and smoothly if this Service Report is completed
in full, and submitted with a proof of purchase (delivery note, invoice, till receipt etc), the defective equipment in the
original packaging, including all accessories (e.g. network cable, remote control) and a precise description of the problem.
The Service Report will be returned to you along with the repaired device with an appropriate comment from our service
workshop.
Post
code:
City/
town:
Surname:
Street:
Telephone:
optional
First name:
Service Report
Service Report
Description of fault
Note
(pleas
e cut her
e)
✂
Please briefly explain the problem with your equipment
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