TDT DTR 3002CU PVR, User Manual

Page: 53 / 54

Rev 1.0 December 2009 53 of 54
7. Troubleshooting
If you experience problems with this receiver or its installation,in the first instance please read
carefully the relevant sections of this User Manual and this Troubleshooting section.
Problem Possible cause What to do
Standby light not
lit
12V DC lead unplugged Check the lead
No signal found
Aerial is disconnected Aerial is
damaged/misaligned
Check aerial lead check aerial
Out of digital signal area Check with dealer
No picture or
sound
The Scart interface not connect
hard
Reinsert the Scart STB to the TV
set
Tuned to digital teletex channel Retune to another channel
Mosaic blocks in
picture or picture
freezes
Aerial may not be compatible Check aerial
Scrambled channel
message
Channel is scrambled
Select an alternative channel
Forgotten channel
lock code
Re-install channels to cancel
channel lock
No response to
remote control
Receiver off
Plug in and turn on receiver
Handset not aimed correctly Aim handset at front panel
Infrared Receiver Module
obstructed
Check for obstructions
Remote control batteries are
inserted incorrectly
Check batteries direction
Handset batteries exhausted
Replace remote cotrol batteries
After moving the
receiver to another
room,find can’t
receive the digital
reception
The aerial feed may come through
a distribution system which may
reduce the digital signal now
received by the receiver
Try a direct feed from the
antenna