TDL Triton Gateway Installation Procedures Manual Download Page 45

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Triton Connect 5.5 SP1 Release Notes

Triton Systems

Page 2 of 4

September 30, 2011

INTRODUCTION ........................................................................................... 3

PLATFORMS AFFECTED ............................................................................ 3

2.1

ARDWARE

EQUIREMENTS

................................................................................. 3

2.2

OFTWARE

ELEASES

........................................................................................... 3

2.3

XTERNAL

EPENDENCIES

.................................................................................... 3

DESCRIPTION OF NEW/MODIFIED FEATURES ........................................ 3

3.1 TDL G

ATEWAY

ODEM

UPPORT

............................................................................. 3

BUG FIXES ................................................................................................... 4

4.1 C

ANNOT RESCHEDULE CALL THAT DOES NOT CONTAIN

MPTU

DATA

........................ 4

4.2 S

ENDING MULTIPLE ALERTS FOR SAME ERROR STATUS

............................................... 4

4.3 C

OMLOC ISSUE CAUSES

ERMINAL

ANAGER TO CRASH

........................................... 4

REVISION HISTORY ............................................................................................ 4

Summary of Contents for Triton Gateway

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Page 29: ...eptember 30 2011 Triton Systems of Delaware LLC X1 X2 TDL Gateway Software Release Notes Affected products RL1600 RL2000 RL5000 FT5000 RT2000 Traverse September 30 2011 Version 1 0 Triton Systems of Delaware LLC 21405 B Street Long Beach MS 39560 PHONE 228 868 1317 FAX 228 868 0437 ...

Page 30: ...er x RL5000 with X1 XScale Controller x Traverse Hardware Support x Triton TDL Gateway Modem and antennae is required Software Requirements The following load files are included with this release x xu20xcmn2 4 0sp4a tlf X1 XScale US Update must install on US 2 4 0 x xu30xcmn2 4 0sp4a tfv X2 US Update must install on US 2 4 0 x xu30xcmn3 0 0sp3 tfv Traverse US Update must install on US 3 0 0 IMPORT...

Page 31: ...Description of Changes TDL Gateway Modem This software adds support for the TDL Gateway modem The following section details the configuration needed to use the modem On the following screen Main Menu Terminal Configuration Communication TCP IP Wireless should be selected for Communication Protocol ...

Page 32: ...TDL Gateway Software Release Notes Triton Systems of Delaware LLC Page 4 of 15 September 30 2011 On the following screen Main Menu Terminal Configuration Communication Enable SSL should be selected ...

Page 33: ...tware Release Notes Triton Systems of Delaware LLC Page 5 of 15 September 30 2011 When TCP IP Wireless is selected for the Communication Protocol a menu item TCP IP Wireless shows up on Main Menu Terminal Diagnostics ...

Page 34: ...e following screen Main Menu Terminal Diagnostics TCP IP Wireless there is an option to test the Signal Strength Signal strength values are 0 113 dBm or less 1 111 dBm 2 30 109 dBm 53 dBm 2 dBm per step 31 51 dBm or greater 99 not known or not detectable A signal strength of 7 or greater is recommended ...

Page 35: ...TDL Gateway Software Release Notes Triton Systems of Delaware LLC Page 7 of 15 September 30 2011 On the following screen Main Menu Terminal Diagnostics TCP IP Wireless there is an option to Connect ...

Page 36: ...ems of Delaware LLC Page 8 of 15 September 30 2011 After selecting Connect on Main Menu Terminal Diagnostics TCP IP Wireless the following screen appears which displays the Wireless IP Address received from the carrier upon a successful connection ...

Page 37: ...r Code field will be 0 If the connection the wireless provider is unsuccessful some common error codes are 608 Phonebook entry is unavailable reinstall driver update file 619 Port disconnected 633 Modem disconnected modem off or in use 666 Device not ready device or modem is not functioning 679 No signal strength antennae disconnected ...

Page 38: ...TDL Gateway Software Release Notes Triton Systems of Delaware LLC Page 10 of 15 September 30 2011 In order to debug a SSL connection issue go to Main Menu Terminal Diagnostics Modem Ethernet ...

Page 39: ...lease Notes Triton Systems of Delaware LLC Page 11 of 15 September 30 2011 Select Test on Main Menu Terminal Diagnostics Modem Ethernet This will allow you to connect and disconnect and will provide more detailed information ...

Page 40: ...eptember 30 2011 After selecting Test on Main Menu Terminal Diagnostics Modem Ethernet the following screen appears which prompts for a desired phone number domain name Note that this operation will use the port number configured in Terminal Configuration Communication Host IP Port ...

Page 41: ...DL Gateway Software Release Notes Triton Systems of Delaware LLC Page 13 of 15 September 30 2011 The following screen shows the results of a connection attempt This is an example of a successful connect ...

Page 42: ...ts of a connection attempt This is an example of a failure specifically the error is Certificate invalid Receiving the message Connection failed Certificate Invalid may indicate one of the following Out of date Check the date on the terminal OR The certificate being used by the host has not been signed by a valid certificate authority ...

Page 43: ...TDL Gateway Software Release Notes Triton Systems of Delaware LLC Page 15 of 15 September 30 2011 Revision History Date Version Description of Change September 29 2011 1 0 Initial version ...

Page 44: ... 4 September 30 2011 Triton Systems of Delaware LLC Software Release Notes Triton Connect 5 5 SP1 Affected products Triton Connect September 30 2011 Version 1 0 Triton Systems of Delaware LLC 21405 B Street Long Beach MS 39560 PHONE 800 367 7191 FAX 228 575 3101 ...

Page 45: ...REQUIREMENTS 3 2 2 SOFTWARE RELEASES 3 2 3 EXTERNAL DEPENDENCIES 3 3 DESCRIPTION OF NEW MODIFIED FEATURES 3 3 1 TDL GATEWAY MODEM SUPPORT 3 4 BUG FIXES 4 4 1 CANNOT RESCHEDULE CALL THAT DOES NOT CONTAIN MPTU DATA 4 4 2 SENDING MULTIPLE ALERTS FOR SAME ERROR STATUS 4 4 3 COMLOC ISSUE CAUSES TERMINAL MANAGER TO CRASH 4 REVISION HISTORY 4 ...

Page 46: ...ms Windows 2000 and Windows XP Installation instructions Download Triton Connect 5 5 SP1 zip from Triton website Extract to local hard disk Browse to Triton Connect 5 5 SP1 Install Files Execute Launch exe by double clicking Select desired component to install 2 3 External Dependencies None 3 Description of New Modified Features 3 1 TDL Gateway Modem Support This release of Triton Connect adds sup...

Page 47: ... times with no change in status in between then the email alert would be sent multiple times as well This has been corrected If Triton Connect receives an error status from the terminal that causes an email alert to be generated another email alert will not be sent for that terminal until the error status has changed 4 3 Comloc issue causes Terminal Manager to crash A comloc that contains corrupte...

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