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Other Information

Troubleshooting

Most problems you encounter with your TV can be 
corrected by consulting the following troubleshooting list.

No picture, no sound

1.  Check if the fuse or circuit breaker is working.
2.  Plug another electrical device into the outlet to make 
     sure it is working or turned on.
3.  Power plug is in a bad contact with the outlet. 
4.  Check the signal source.

No colour

1. Change the colour system.
2. Adjust the saturation.
3. Try another channel. Black-white programme may be 
     received.

Remote control does not work

1. Change the batteries.
2. Batteries are not installed correctly. 
3. Main power is not connected.

No picture, normal sound

1. Adjust the brightness and contrast.
2. Broadcasting failure may happen.

Normal picture, no sound

1. Press the VOLUME UP button to increase volume.
2. Volume is set to mute, press the Mute button to 
  restore sound.
3. Change the sound system.
4. Broadcasting failure may happen.

Unorderly ripples on the picture

It is usually caused by local interference, such as cars, 
daylight lamps and hair driers. Adjust the antenna to 
minimize the interference. 

Snowy dots and interference

If the antenna is located in the fringe area of a television 
signal where the signal is weak, the picture may be 
marred by dots. When the signal is extremely weak, it 
may be necessary to install a special antenna to improve 

the reception.

1. Adjust the position and orientation of the indoor/ 
  outdoor antenna.
2. Check the connection of antenna.
3. Fine tune the channel.
4. Try another channel. Broadcasting failure may  
 happen.

Ignition

Black spots or horizontal streaks appear, or the picture 

flutters or drifts. This is usually caused by interference 

from car ignition system, neon lamps, electric drills, or 
other electrical appliance.

Ghost

Ghosts are caused by the television signal following two 

paths. One is the direct path, the other is reflected from 

tall buildings, hills, or other objects. Changing the 
direction 
or position of the antenna may improve the reception.

Radio frequency interference

This interference produces moving ripples or diagonal 
streaks, and in some case, loss of contrast in the picture. 
Find out and remove the radio interference source.

*To bring you better visual experience, please remove 
all labels, if any, from TV front panel and screen before 
use.

*Figures and illustrations in this User Manual are 
provided for reference only and may differ from actual 

product appearance. Product design and specifications 

may be changed without notice.

Summary of Contents for P4 Series

Page 1: ...his User s Guide are provided for reference only and may differ from actual product appearance Product design and specifications may be changed without notice OPERATION MANUAL For use with models P20...

Page 2: ...ant Power On 13 Using TV Settings menu 13 Chapter 4 Using more of your TV Installing Channels 14 Using Subtitles 14 Turning on off subtitles 14 Enabling subtitle languages on digital TV channels 14 Se...

Page 3: ...ust those controls that are covered in these operating instructions as improper adjustment of other controls may result in damage If this happens unplug the set and refer to the service personnel If t...

Page 4: ...the model Initial Setup The first time you switch the set on the Welcome screen appears which guides you through the initial setup process Follow the on screen instructions to finish the initial setup...

Page 5: ...5 Chapter 2 Connections and Setup Part 2 TCL initial setup...

Page 6: ...is Y Pb Pr compatible The component sockets provide excellent picture quality because the video is separated into three independent parts AV IN adapter socket The AV IN adapter socket can be used to...

Page 7: ...he Option menu Navigation direction buttons OK To confirm an entry or selection To return to the previous menu or quit an App To select input source EXIT To exit the Settings menu LANG To select an au...

Page 8: ...utton for the first time you will be prompted to pair the remote with the TV Please follow the on screen guide for paring instructions a Keep the remote control and TV in 1 meter press OK and button o...

Page 9: ...l Wireless using the internal wireless or external wireless USB adapter and your home wireless network Note The following instructions are just the usual ways to connect your TV to the wired or wirele...

Page 10: ...r on the on screen keyboard and press OK Once connected the wireless network will be saved Next time when you connect to the same network you do not have to re enter the password 8 Press to close the...

Page 11: ...low the instructions on this page on how to switch on your TV set and the remote control before going on to follow ing pages describing how to use the channel set up procedure 1 Insert two AAA batteri...

Page 12: ...th the TV remote control WARNING Configure the network settings before using Smart TV applications Slow responses and or interruptions may occur depending on your network conditions If you experience...

Page 13: ...er the Google settings 3 Press to choose the items and press OK to enter 4 Press to return to previous interface 5 Press EXIT to close the menu Using Instant Power On It enables you to turn on your TV...

Page 14: ...is in networked standby mode you can use the App to wake up the TV remotely Installing Channels This section describes how to search and store channels automatically This may be done in any of the ca...

Page 15: ...ve backed up the data on the drive to avoid unforeseen malfunction and data loss We recommend that you use a USB drive with at least 1GB free space and a disk speed faster than 5 0MB sec The bigger th...

Page 16: ...on the remote control Select one or more types which you want to highlight from the type list press OK to select or deselect A checkmark will appear to the right of the type when selected Custom sche...

Page 17: ...networks with the simple press of a button Freeview Plus provides an unrivalled user experience and places free to air television at the forefront of innovation with services that include A 7 day easy...

Page 18: ...e hard disks consume a lot of power which may result in power supply problems We recommend inserting only one hard disk or a low power consumption mobile hard disk 4 The video from a mobile hard disk...

Page 19: ...located in the fringe area of a television signal where the signal is weak the picture may be marred by dots When the signal is extremely weak it may be necessary to install a special antenna to impro...

Page 20: ...vices either express or implied including but not limited to warranties of merchantability of satisfactory quality fitness for a particular purpose of accuracy of quiet enjoyment and non infringement...

Page 21: ...r license from Dolby Laboratories Dolby Dolby Audio and the double D symbol are trademarks of Dolby Laboratories The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc...

Page 22: ...8DU EAU1D TCL Electronics Australia Pty Ltd ABN 83 111 032 896 Address 797 Springvale Road Mulgrave VIC 3170 Australia Telephone 1300 738 149 service au tcl com www tclelectronics com au Like us on Fa...

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