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TCL-IP (8) User Manual 

TCL communication                                             www.tclcomm.cn

                   

20

Appendix

Trouble Shooting Guide 

1.How to upgrade the software of TCL-IP8? 
Answer

Enter WEB page of the phone, click the local upgrade 

menu

then get to the program files you want through the browse 

button, click

upgrade

. For details, please see the user manual of 

TCL –IP8. 
2.How to check the software version of TCL-IP8?
Answer

Enter WEB page of the phone, click “Edition” menu

 

then can see version number, for example:2.0.0.1 
3.How to restore the default setting of leaving factory for TCL-IP8

 

Answer

There are two ways to solve. 

(1)Enter the WEB page of the phone, then click the 

factory 

default

  to enter the new an interface, then click

restore

button 

to restore the default setting of leaving factory. 
(2) Press 

*

”“

0

”“

#

  keys at same time in the standby state

 

and the phone will auto-restart 3 seconds later

then it will restore to 

the factory default value after the phone restart.   
4.How to view IP address of TCL-IP8

 

Answer: Press 

Flash

key, then the IP address of the phone will 

display on the LCD screen. 
5.What kinds of voice codec does TCL-IP8 support? 
Answer

In different application

each voice codec has its own 

particularity.TCL-IP8 network phones support G.711-A/uLaw

G.722.1

G.723

G.726

G.729 and iLBC voice codec. 

Note

the bit rates of G.722.1 and G.711 are the same

but the 

sampling frequency of G.22.1 is twice as G.711’s(16Khz VS 
8KHz)

which also with better quality voice. 

Summary of Contents for IP phone

Page 1: ...Ethernet ports one for WLAN the other for LAN Dynamic voice test Comfortable noise generation Dynamic voice jitter buffer Complies with G 168 16ms echo cancellation Tone generation and local DTMF re g...

Page 2: ...EE 802 3 802 3 u 10 Base T 100Base TX Supports G 711A G 726 G 729A AB G 723 1 A G 722 1 audio codec SIP RFC3261 Telnet TCP IP Internet transfer and control protocol RTP Real time transport protocol RT...

Page 3: ...ion Flash Press it to get the IP of the phone under standby status flashing function shared with common phones Call switching function Number book In off or picking state press this key can read the n...

Page 4: ...ancel In setting state press this key to 1 Return to hyper menu 2 Cancel the revision of present items H F Press this key to talk over in hand free mode Volume Pick up the receiver and press this key...

Page 5: ...sh key is used to check the IP address of the phone so as to facilitate the fixing and setting of the phone In off state the Set key is used for a shortcut dialing of the selected phone number from th...

Page 6: ...address of this unit tacitly approves as 192 168 0 2 The user need to set the IP address into the same net segment then set the phone by using the browser 2 1 Device management by WEB method Enter th...

Page 7: ...456 to enter the setting interface for normal user is user and 1234 the following interface will display after entering successfully then select the items on the left side to set the parameters Click...

Page 8: ...orrelating items of the protocol through these pages While setting the phone you can adopt the DHCP mode for a dynamic IP address or set the IP by hand If you want to adopt the DHCP mode for an IP add...

Page 9: ...TCL IP 8 User Manual TCL communication www tclcomm cn 9 Figure 2 3 Network setting interface...

Page 10: ...and the protocol setting you need to restart your phone before using the detailed setting are as figure2 4 Figure 2 4 SIP protocol setting interface 2 1 3 PPPoE configuration If using PPPOE mode to g...

Page 11: ...TCL IP 8 User Manual TCL communication www tclcomm cn 11 Figure 2 5 PPPoE configurations Figure 2 6 NAT setting...

Page 12: ...ec is Auto at that time the phone will auto select the best codec for communication so we suggest the users use the default value if without any especial requirements The default mode of DTMF is inban...

Page 13: ...col software version and the release time information of the phone can be viewed in edition menu which is under info display column Detaiedl info is as below Figure 2 9 Figure 2 9 Version information...

Page 14: ...2 1 6 4 Communication record All the answered calls missed calls dialed numbers can be reviewed in the info display column Figure 2 12 Dialed numbers interface 2 1 6 5 Phone book Phone book can be del...

Page 15: ...interface 2 1 7 2 Software upgrading The Phone supports to be upgraded by HTTP mode the operation steps are as below The following interface will appear when Clicking system upgrade button then get t...

Page 16: ...as the normal user status under which the user can only revise some of the parameters in the interface and also can only revise the password of username for user All the parameters go into effect aft...

Page 17: ...17 update configuration interface 2 Click browse button to get the update file then click start button to update the configuration for the phone 2 2 Device management by Keypad method Introduce the fu...

Page 18: ...g key selection introduce Press the ring key and LCD will enter the state of browsing and selecting the rings Now press the page up key will leaf up and play the names of the rings recorded in the pho...

Page 19: ...screen and Press the Set key again to save the information after entering the right IP address and then quit the parameter setting mode and return to the current menu Local IP by pressing the cancel k...

Page 20: ...then click the factory default to enter the new an interface then click restore button to restore the default setting of leaving factory 2 Press 0 keys at same time in the standby state and the phone...

Page 21: ...ty voice but possess a big bandwidth which is up to 64kbps If the network bandwidth is lower you should select another lower Bit rate voice codec for example G 723 or G 729 which possess the lower ban...

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