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Storage Temperature
-‐15°C to 45°C (5°F to 113°F)
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Storage Humidity
10% to 90%, non-‐condensing
Notices
TTE Technology, Inc. (“TTE”) Limited Warranty
All TCL LCD/LED Models
What your warranty covers
: Defects in materials or workmanship to the
original owner
of this TCL
product when purchased
as new from an Authorized Dealer
of TCL brand products in the United States
and packaged with this warranty statement.
New LCD/LED Televisions (Non-Commercial Use)
For how long after your purchase:
•
One (1) year from date of purchase
for parts and labor for
non-‐commercial use
.
New LCD/LED Televisions (Commercial Use)
For how long after your purchase:
•
Six (6) months from date of purchase for parts and labor for commercial use
.
•
Commercial use includes, but is not limited to, the use of this product in a commercial or
business environment, the use of this product in an institution or for institutional purposes, or
other commercial purposes including rental purposes.
What we will do
•
At TTE’s discretion, (1) pay an Authorized TCL Service Center for both labor charges and parts to
repair your television, or (2) replace your television with a new or refurbished/remanufactured
equivalent value product. The decision to repair or replace will be made solely by TTE. See “How
to get service”.
How to get service
•
Please have your original purchase receipt or proof of purchase (bill of sale or receipted invoice)
which states that condition of the unit (New, Used, etc.), the unit’s date of purchase, place of
purchase and model/serial number ready. The model/serial number information can be found
on the back of your unit.
•
Call 1-‐877-‐300-‐8837 or visit www.TCLUSA/SUPPORT
•
A representative must troubleshoot your problem over the telephone or through e-‐mail before
receiving service. If it is determined that your unit requires service, the service location will be at
the sole discretion of TTE based upon the TTE Limited Warranty Statement.
•
At the sole discretion of TTE, television screen sizes 40” and smaller will either be repaired at an
Authorized TCL Service Center or directly exchanged for a new or refurbished/remanufactured
unit. At the sole discretion of TTE, television screen sizes 40” through 55” or larger will either be
repaired at an Authorized TCL Service Center or repaired in-‐home.
•
If repaired at an Authorized TCL Service Center, TTE is not responsible for transportation costs to
the Authorized TCL Service Center. However, TTE will pay for return shipping. TTE will provide
