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TCL 10 Pro, User Manual

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TCL 10 Pro User Manual Download Page 91

90

10�18�6 

Reset

Touch to choose 

Network settings reset

 (including Wi-Fi, Cellular 

data & Bluetooth), 

Reset app preferences

, or 

Factory data reset

.

Factory data reset

 will erase all of your personal data from 

the internal phone storage, including information about your 

Google account, any other accounts, your system and 

application settings, and any downloaded applications. We 

recommend you back up your personal data before resetting.

10�18�7 

Regulatory & safety

Touch to view product information such as Product model, 

Manufacturer name, IMEI, CU reference, Bluetooth Declaration ID, 

and etc.

Summary of Contents for 10 Pro

Page 1: ......

Page 2: ...vice information Finding your serial number or IMEI You can find your serial number or International Mobile Equipment Identity IMEI on the packaging materials Alternatively choose Settings System Abou...

Page 3: ...5 2 Text input 34 2 1 Using the Onscreen Keyboard 34 2 2 Text editing 35 3 Call Call log and Contacts 37 3 1 Phone 37 3 2 Call log 42 3 3 Contacts 43 4 Messages 47 4 1 Writing a new message 47 5 Calen...

Page 4: ...66 8 Others 68 8 1 Radio 68 8 2 IR Remote 69 8 3 Support Center 70 8 4 Other applications 70 9 Google applications 71 9 1 Chrome 71 9 2 Gmail 71 9 3 Maps 72 9 4 YouTube 72 9 5 Drive 72 9 6 Play Store...

Page 5: ...Privacy 87 10 12 Apps 87 10 13 Storage 87 10 14 Account 87 10 15 Digital Wellbeing parental controls 88 10 16 Google 88 10 17 Accessibility 88 10 18 System 88 11 Making the most of your phone 91 11 1...

Page 6: ...uirements Note that the product may be transmitting even if you are not making a phone call PROTECT YOUR HEARING To prevent possible hearing damage do not listen at high volume levels for long periods...

Page 7: ...not parked Check the laws and regulations on the use of wireless phones and their accessories in the areas where you drive Always obey them The use of these devices may be prohibited or restricted in...

Page 8: ...be disposed of in a municipal waste Please check local regulations for disposal of electronic products Remember to make backup copies or keep a written record of all important information stored on yo...

Page 9: ...or vendor of your phone including the carrier disclaim any liability which may result from improper use of the phone BATTERY Observe the following precautions Do not attempt to open the back cover Do...

Page 10: ...p www gowirelessgogreen org CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS CHARGERS Home A C Travel chargers will operate...

Page 11: ...orption Rate or SAR The SAR limit set by public authorities such as the Federal Communications Commission of the US Government FCC or by Innovation Science and Economic Development Canada ISEDC is 1 6...

Page 12: ...they all meet the government requirement for RF exposure For body worn operation the phone meets FCC RF exposure guidelines provided that it is used with a non metallic accessory with the handset at l...

Page 13: ...crease the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced r...

Page 14: ...to your device Your product can store personal information in various locations including a SIM card memory card and built in memory Be sure to remove or clear all personal information before you rec...

Page 15: ...subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of the device...

Page 16: ...marks of Google Inc The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3 0 Attribution License the text wi...

Page 17: ...ll vary depending on the user s hearing device and hearing loss If your hearing device is vulnerable to interference you may not be able to use a rated wireless device successfully Consulting with you...

Page 18: ...ratings Note that not all hearing devices have telecoils in them Hearing devices may also be measured for immunity to this type of interference Your hearing device manufacturer or hearing health profe...

Page 19: ...ver that operates on GSM in quad band 850 900 1800 1900 MHz UMTS in penta band B1 2 4 5 8 or LTE B1 2 3 4 5 7 8 12 13 17 25 26 28 38 40 41 66 Protection against theft 2 Your phone is identified by an...

Page 20: ...es TCL Communication Ltd shall not be held legally responsible for such differences if any nor for their potential consequences which responsibility shall be borne by the carrier exclusively Frequency...

Page 21: ...s and connectors Microphone Sensors IR light Receiver USB Type C connector 3 5mm headset connector Front camera Back key Home key Touch screen Recent apps Speaker Microphone SIM card slot microSD card...

Page 22: ...p down Smart Key 1 left of the device Smart key settings are available at Settings Advanced features Smart Key Or touch Smart Key in the app list Back key Touch to go back to the previous screen or cl...

Page 23: ...Power key and Volume down key to take a screenshot Press and hold the Power key for at least 10 seconds to force reboot Volume keys In call mode adjusts the earpiece or headset volume In Music Video...

Page 24: ...IM card into the tray slot labeled SIM Place the microSDTM card into the tray slot labeled SD Note microSDTM cards are sold separately Only use Nano SIM cards with your phone SD SIM You must insert yo...

Page 25: ...To reduce power consumption and energy waste when the battery is fully charged disconnect your charger from the plug switch off Wi Fi GPS Bluetooth or background running applications when not in use...

Page 26: ...Status bar Status Notification indicators Touch and drag down to open the notification panel Search bar Touch to enter text search screen Touch to enter voice search screen Touch an icon to open an a...

Page 27: ...hold it An options list will then appear Drag Place your finger on the screen to drag an object to another location Slide Swipe Slide the screen to scroll up and down the applications images and web p...

Page 28: ...s on the right side and notification information on the left side Drag down the status bar to view notifications and drag again to enter the quick settings panel Touch and drag up to close it When the...

Page 29: ...an set more items Quick settings panel Touch and drag down from the top of the screen once using two fingers or twice using one finger to open the Quick settings panel You can enable or disable functi...

Page 30: ...a pattern PIN password fingerprint or face To create a screen unlock pattern touch Settings Security Screen lock To lock phone screen If your phone remains inactive for a period of time it will automa...

Page 31: ...Camera Swipe up to unlock the screen Enter a password to unlock the screen Once the screen is turned on swipe up from any position on the screen to display the password input panel Then enter your lo...

Page 32: ...d a folder an application or a widget and drag the item to your preferred Home screen Reposition Touch and hold an item and drag it to the desired position and then release You can move items both on...

Page 33: ...ed applications Consult widgets Touch and hold the empty area in the Home screen then touch Widgets to display all widgets Touch the selected widget and slide it to move to your preferred screen Consu...

Page 34: ...n slide it right left to switch the applications Touch Clear all at the bottom of the screen to close all the running applications 1 3 6 Volume adjustment Press the Volume key to adjust the Media volu...

Page 35: ...put touch the Virtual keyboard you want to set up and a series of settings will become available Adjust the Onscreen Keyboard orientation Turn the phone sideways or upright to adjust the onscreen keyb...

Page 36: ...or select from contacts Touch and hold to show more options Touch to switch between abc Abc mode Touch and hold to switch to abc ABC mode 2 2 Text editing You can edit text which you have entered Tou...

Page 37: ...here you want to type or touch and hold a blank area The cursor will blink and the tab will appear Drag the tab to move the cursor If you have cut or copied any text touch the tab to show the Paste op...

Page 38: ...ing a call From the Phone app use the keypad to enter the phone number or keyboard to enter the contact name Then tap to place the call Contacts View the call s detailed information Call logs touch to...

Page 39: ...hing tabs then make the call The number you entered can be saved to Contacts by touching Create new contact or Add to a contact If you make a mistake you can delete the incorrect digits by touching To...

Page 40: ...Depending on your network and country this could even work without a SIM card and without typing in the SIM PIN code 3 1 2 Answering or rejecting a call When you receive a call Tap ANSWER or swipe up...

Page 41: ...It works like an answering machine that you can consult at any time To access your voicemail touch and hold If you receive a voicemail appears on the Status bar Open the Notification panel and touch...

Page 42: ...ce call into multiple calls Swap the calls To avoid accidental operation of the touchscreen during a call the screen will be locked automatically when you put the cellphone close to your ear and it wi...

Page 43: ...disconnect all callers 3 1 6 Call settings Touch from the Phone screen then touch Settings to set phone and contact settings 3 2 Call log You can access your call logs by touching from the Phone scree...

Page 44: ...the App drawer Tap to create a new contact Tap on the contact name or icon to open the contact card where you can edit their information call them and more Touch and hold to share or delete the selec...

Page 45: ...move from one field to another Select a picture or take a photo for the Phone contact Touch to save Touch to open available labels Add to remove from Favorites 1 To add a contact to favorites you can...

Page 46: ...uick contact panel Touch a contact to open the Quick contact panel Touch or the number to make a call Touch to send a message Touch to make a video call 1 The icons available on the Quick contact pane...

Page 47: ...rom the contacts list and touch Settings Accounts Add account or from the home screen touch Settings Accounts Add account You are required to select the kind of account you are adding like Google etc...

Page 48: ...sages 4 1 Writing a new message You can create edit send and receive SMS and MMS with this phone To access Messages touch from the App drawer On the message list screen touch to write text multimedia...

Page 49: ...This may cause multiple SMS to be sent to your recipient Sending a multimedia message MMS enables you to send video clips images photos animations slides and sounds to other compatible mobiles and e m...

Page 50: ...tification panel Touch the new message to open and read it You can also access the Messages application and touch the message to open it Messages are displayed as a conversation Touch a message to ent...

Page 51: ...3 days Week or Month touch to select 5 1 2 To create new events You can add new events from any Calendar view Touch Fill in all required information for this new event If it is a whole day event you...

Page 52: ...down the Status bar to open the notification panel touch an event name to view the Calendar notification list Touch the Back key to keep the reminders pending in the Status bar and the notification p...

Page 53: ...2 5 2 2 Clock To view the date and time touch Clock Touch to choose a city 5 2 3 Timer From the Clock screen touch Timer to enter Set the time Touch to start the countdown Touch to pause Touch to rese...

Page 54: ...reen touch Stopwatch to enter Touch to start the Stopwatch Touch to show a list of records according to the updated time Touch to pause Touch to reset Touch to share 5 2 5 Adjust Clock settings Touch...

Page 55: ...54 5 3 Calculator There are two panels available Basic panel and Advanced panel Touch to switch between panels select one of the following two ways Touch to delete digits one by one...

Page 56: ...3G or 4G If the network is not connected you can turn on cellular data in Settings Network internet Data usage Cellular data To check the network connection you are using touch Settings Network intern...

Page 57: ...network Wi Fi can be used on your phone even without a SIM card inserted To turn Wi Fi on and connect to a wireless network Touch Settings Network internet Wi Fi Turn on Once Wi Fi is turned on detect...

Page 58: ...ch Forget network in the dialog that opens 6 2 Connecting to a Bluetooth device Bluetooth is a short range wireless communication technology that you can use to exchange data or connect to other Bluet...

Page 59: ...touch PAIR to confirm If the pairing is successful your phone connects to the device To unpair from a Bluetooth device Touch beside the device you want to unpair Touch FORGET to confirm Super Bluetoo...

Page 60: ...has been installed 6 4 Sharing your phone s cellular data connection You can share your phone s cellular data connection with a single computer via a USB cable USB tethering with Bluetooth Bluetooth...

Page 61: ...eployed by corporations schools and other institutions so that their users can access local network resources when not inside that network or when connected to a wireless network To add a VPN Touch Se...

Page 62: ...want to disconnect from In the dialog that opens touch DISCONNECT To edit delete a VPN To edit a VPN Touch Settings Network internet VPN The VPNs you have added are listed Touch beside the VPN you wan...

Page 63: ...g your picture quality To take a photo or video touch from the app drawer Select photo size Touch to access setting Pinch spread two fingers together apart to zoom in out Select flash Select timer Sel...

Page 64: ...ht part of this icon to pause video recording and touch to continue Touch to stop recording The video will be automatically saved Further operations when viewing a photo video you have taken Slide lef...

Page 65: ...h Pixel 64M When capturing pictures the device will only use the 64M rear Camera The photos are larger and more exquisite than the details taken in the auto mode This mode works only in partially brig...

Page 66: ...into equal parts and helps you take better photos by making it simple to align elements such as the horizon or buildings to the lines in the grid Triplecam Touch to turn on off Once turned on you will...

Page 67: ...ra Touch to turn on off 7 2 Gallery Gallery acts as a media player for you to view photos and play videos In addition a set of further operations to pictures and videos are available for selection To...

Page 68: ...want to work on and touch the picture in the full screen picture view Touch to share the picture Touch to edit the picture Choose picture effect Set as None or Dehaze Crop Straighten Rotate Mirror or...

Page 69: ...on related to the radio program displayed if you turn to stations that offer Visual Radio service To listen to the radio you must insert headphones Headphones act as the radio antenna To listen to a r...

Page 70: ...appliances anytime anywhere to solve the pain caused by excessive household appliances provide 10 remote control device functions Home appliances such as TV Set up Box AIRCON Net box DVD Air cleaner...

Page 71: ...troubleshooting etc use it to send us your feedback 8 4 Other applications 1 The previous applications in this section are preinstalled on your phone To download and install more 3rd party applicatio...

Page 72: ...Google account to enjoy all the functions 9 1 Chrome A web browser with which you can surf the internet Your bookmarks browsing history and settings across all devices with the browser installed can...

Page 73: ...s video blogging short original videos and educational videos It supports a streaming function that allows you to start watching videos almost as soon as they begin downloading from the internet 9 5 D...

Page 74: ...them into groups so that you can quickly find the photos you need 9 9 Keep notes A note taking application developed by Google You can insert images lists and make voice recordings in your notes You...

Page 75: ...e phone including both external SD card and internal storage such as applications media files downloaded from Google Play Store YouTube or other locations Videos pictures or audios you have captured o...

Page 76: ...s to enter the Wi Fi screen and configure an access point to connect your phone to the wireless network For detailed instructions on using Wi Fi refer to 6 1 2 Wi Fi 10 1 2 Cellular network You can se...

Page 77: ...tethering This function allows you to share your phone s cellular data connection via USB or as a portable Wi Fi access point refer to 6 4 Sharing your phone s cellular data connection 10 1 5 VPN For...

Page 78: ...ice 10 2 2 NFC Turn on to enable NFC The function allows data exchange when the phone touches another device 10 2 3 Cast You can use Cast to display your device s screen on your TV and display content...

Page 79: ...3 3 Full screen apps Most applications installed on the phone will automatically adapt to the full screen display without setting them manually For the applications which do not automatically adapt to...

Page 80: ...utomatically 10 3 8 Auto rotate screen Select whether the screen rotates automatically or not 10 3 9 Sleep Set screen timeout 10 3 10 Font size Slide to make the text on screen smaller or larger 10 3...

Page 81: ...clearer with a richer depth of detail and improved brightness for dark scenes when viewing photos or playing videos and games Only works in Vivid Screen color mode 10 4 2 SDR to HDR This is only avail...

Page 82: ...and etc 10 6 Sound Use the Sound settings to configure many aspects of phone ringtones music and other audio settings 10 6 1 Do Not Disturb preferences If you do not want to be disturbed by your phon...

Page 83: ...7 3 Edge Bar Edge bar provides quick access to the most useful apps and features It aims to bring more convenience to the user through shortcuts for apps along with other features Currently three bars...

Page 84: ...edge of the screen 10 7 4 Screen Recorder Set the video resolution and sound To activate Screen Recorder touch the icon in the Quick Settings panel 10 7 5 Gestures To set some gestures for convenient...

Page 85: ...nsumption to make a best performance for playing game The other apps network usage will be limited when game mode is on 10 7 8 Driving Mode A series of settings in Driving mode makes it easier and saf...

Page 86: ...and protect against security threats Restricting auto start apps can make the system run faster and extend battery life You can also do some manual settings for further optimization 10 9 Security 10 9...

Page 87: ...with you and locked when it detects that it s been put down 10 9 5 Apps lock Apps lock can effectively protect your privacy by locking some apps with a pattern or fingerprint Go to Settings Security A...

Page 88: ...ions menu of an application you can grant permissions for the app such as allowing the app to access your Camera Contacts Location etc 10 13 Storage Use these settings to monitor the total and availab...

Page 89: ...o restrict their children s usage time to manage their browsing habits 10 16 Google Touch to configure your Google account and services settings 10 17 Accessibility Use the Accessibility settings to c...

Page 90: ...other application data to Google servers If you replace your phone the settings and data you ve backed up will be restored onto the new phone when you sign in with your Google account If you mark thi...

Page 91: ...al data from the internal phone storage including information about your Google account any other accounts your system and application settings and any downloaded applications We recommend you back up...

Page 92: ...oad it automatically Once finished a pop up dialog will give you the option of updating your phone now or later If Settings System System updates Settings Automatically download is turned off a pop up...

Page 93: ...92 12 Accessories Standard accessories Charger USB Cable SIM Card Pin Accessories depend on countries Only use the TCL batteries chargers and accessories included along with your device...

Page 94: ...93 13 1 YEAR LIMITED WARRANTY For information on warranty of your device visit the USA and Canada websites at https www tclcanada com ca mobile warranty...

Page 95: ...iance electronic recycling program or 2 Call TCL USA Customer Support at 1 855 224 4228 Battery Recycling USA Canada TCL partners with Call2Recycle to offer a safe and convenient battery recycling pro...

Page 96: ...back up your phone data before resetting and carry out the following checks My phone can t be switched on or is frozen When the phone can t be switched on charge for at least 20 minutes to ensure the...

Page 97: ...tes to display the battery charging indicator on the screen Make sure that charging is carried out under normal conditions 0 C 32 F to 45 C 113 F When abroad check that the voltage input is compatible...

Page 98: ...ke sure that you have not barred outgoing calls Make sure that your phone is not in airplane mode My phone can t receive incoming calls Make sure that your phone is switched on and connected to a netw...

Page 99: ...sory When I select a number from my contacts the number can t be dialed Make sure that you have correctly recorded the number in your contacts Make sure that you have selected the country code when ca...

Page 100: ...d If you are using a Windows computer make sure it supports MTP mode If you are using a Mac make sure to install Android File Transfer from www android com filetransfer I can t download new files Make...

Page 101: ...ons This heating is a normal consequence of the CPU handling excessive data Ending the above actions will make your phone return to normal temperature After a factory data reset is performed I can t u...

Page 102: ...8 6 9 2mm Weight 177g Display 6 47 touch screen with 2340x1080 Network GSM B2 3 5 8 1900 1800 850 900 UMTS B1 2 4 5 8 2100 1900 1700 850 900 LTE B1 2 3 4 5 7 8 12 13 17 25 26 28 38 40 41 66 2100 1900...

Page 103: ...G 4 MXMF OGG OTA RTTTL RTX WAV WEBM XMF Battery 1 Capacity 4500 mAh Expansion Slot microSD memory card Availability of microSD card up to 256GB Special Features GPS GLONASS Galileo Beidou G sensor Lig...

Page 104: ...For more information on how to use the phone please go to tclusa com and download the complete user manual Moreover on the website you can also find answers to frequently asked questions...

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