99
•
Contact your network carrier to check service availability and
MMS parameters.
•
Verify the server center number or your MMS profile with your
carrier.
•
The server center may be swamped. Try again later.
SIM card PIN locked
•
Contact your network carrier to obtain the PUK (Personal
Unblocking Key) code.
I can't connect my phone to my computer
•
Check to make sure the USB port is not broken. If it’s not working,
try another USB port on your computer.
•
Make sure USB drivers are properly installed.
•
If you are using a Windows computer, make sure it supports MTP
mode. If you are using a Mac, make sure to install Android File
Transfer from www.android.com/filetransfer/.
I can't download new files
•
Make sure that there is sufficient phone storage space for your
download.
•
Select the microSD card as the location to store downloaded files.
•
Check your subscription status with your carrier.
The phone can't be detected by others via Bluetooth
•
Make sure that Bluetooth is turned on and your phone is visible
to other users.
•
Make sure that the two phones are within Bluetooth’s detection
range.
The battery drains too fast
•
Make sure that you follow the complete charge time (minimum
120 minutes).
Summary of Contents for 10 Pro
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