TCE Group S.r.l.
Installation, use and maintenance manual
–
Serie NEOS
11
WARRANTY
The warranty rules, listed in full in the purchase contract, are valid only if the device is used in the conditions of intended use.
With the exception of the interventions described in
section MAINTENANCE
and performed with the procedures indicated, any
repair or modification made to the EVO/SE device by the user or by unauthorized companies will invalidate the warranty.
The warranty does not extend to damage caused by inexperience or negligence in the use of the device, or by bad or omitted
maintenance.
The warranty covers the products sold by us only and exclusively under the following conditions:
1)
The warranty is valid for a period of 12/24 months depending on the legal nature of the customer.
2)
1)
The manufacturing company decides to replace, at its own discretion, the malfunctioning or incorrectly manufactured parts,
only after a careful control and verification of incorrect assembly.
2)
3)
3)
The transport and/or shipping costs for the repair or replacement of the product are always charged to the buyer.
4)
4)
5)
During the warranty period, the replaced products become the property of the manufacturer.
6)
5)
Only the original purchaser who has complied with the ordinary maintenance instructions contained in the manual can benefit
from this guarantee. Our warranty liability expires when the original owner relinquishes ownership of the product, or changes
have been made to the product.
6)
The warranty does not include damage resulting from excessive stress such as the use of the product after finding an anomaly,
the use of unproper operating methods as well as the failure to observe the instructions for use and maintenance.
7)
7)
The manufacturer assumes no responsibility for any difficulties that may arise in resale or use abroad due to the laws enforced
in the country in which the product was sold.
8)
8)
The defective product or part of the product will not be replaced without proof of purchase (invoice, copy of payment);
otherwise the replaced part will be charged to the buyer.
9)
9)
The warranty does not respond if there is tampering with the power plug (if it is already present in the device)
Notice:
if it is deemed necessary to use the warranty, please indicate the following information:
•
Type / Version
•
Purchase date (presentation of the purchase document)
•
Detailed description of the issue
NOTE
FAILURE TO COMPLY WITH THE METHODS OF INTERVENTION AND USE OF THE DEVICE
DESCRIBED IN THIS DOCUMENTATION WILL LEAD TO THE FOREIGNMENT OF THE WARRANTY
TERMS.
