TBC DPI1K User Manual Download Page 7

PAGE 7

Limits

The fourth menu is ‘LIMITS’. In this menu you can change the upper and lower desk height 

limits to prevent collision with for example a shelf above the desk or a cabinet placed 

under the desk.

1. 

Press the connect button to enter the menu.

2. 

Tilt the paddle up or down to reach either the ‘LOWER’ or the ‘UPPER’ limit menu, 

the option ‘CLEAR LIM.’ to clear all set limits, or ‘CANCEL’ to leave the menu and 

return to the settings menu.

3. 

When the desired option is displayed, press the connect button.

4. 

Adjust the desk to the preferred height.

5. 

Press the connect button to select the height and then again to set the limit. 

    In case you do not want to save this position as a favorite, tilt the paddle and then       

      press the connect button to cancel and return to the favorite positions menu.

Restore

The fifth menu is ‘RESTORE’. In this menu you can restore the DPI to its factory default 

settings.

1. 

Press the connect button to enter the menu.

2. 

Press the connect button again to confirm. 

  In case you do not want to restore the DPI, tilt the paddle and then press the connect 

button to cancel and return to the restore menu.

Exit

The last menu is ‘EXIT’. From here you can exit the settings menu when all settings are done.

1. 

Press the connect button to exit the settings menu.

  After 30 seconds of inactivity, the DPI automatically exits the setup menu.

Downloading the app

The app is connected to the desk via Bluetooth

®

 Low Energy technology 

integrated in the DPI1C.
The app is called ‘Desk Connect’ and it has the following app logo:

Onboarding flow

To connect the app and the desk, set the DPI in pairing 

mode by pressing the connect button on the bottom of 

the DPI for two seconds.

Need more help with the app? 

Download the complete user guide here

Use the QR Code or follow this link:

To indicate that the DPI is in pairing mode, the display shows the ID:
All IDs are named ‘DESK’ followed by a four-digit number.

https://www.tbcconsoles.com/DPI-user-guide.pdf

Summary of Contents for DPI1K

Page 1: ...CONTENTS WARNING INFORMATION PAGE 2 OVERVIEW PAGE 3 OPERATION PAGES 4 7 TROUBLESHOOTING PAGES 8 10 USER GUIDE DPI Rev 1 0 CONTENTS ...

Page 2: ...the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision Only for US and Canadian markets Persons who do not have the necessary experience or knowledge of the product products must not use the product products Besides persons with reduced physical sensory or mental abil...

Page 3: ...Possibility to enable automatic drive Possibility to enable keylock Works via Bluetooth Low Energy Technology Available for iOS and Android smart phones PRODUCTS NOTE This user guide is only in reference to operation of the DPI controllers For detailed assembly instructions including how to attach the controller to your console please consult the respective assembly guide s or email support tbccon...

Page 4: ...requested position Figure 1 Tilt and hold the DPI to drive the desk up Figure 2 Press and hold the DPI to drive the desk down If favorite positions have been saved and automatic drive is enabled Simply double tap up or down to drive the desk to a favorite position Figure 3 Double tap the DPI to drive the desk to a pre set favorite position DPI1C only OPERATION ...

Page 5: ...TORE EXIT The setup menu 1 To access the settings mode press the connect button and at the same time tilt the paddle down for 3 seconds 2 Tilt the paddle up or down to scroll through the menus The settings mode is identified by the icon in the upper left corner of the display 3 Press the connect button to select a menu setting After 30 seconds of inactivity the DPI automatically exits the setup me...

Page 6: ...s the connect button 4 Adjust the desk to the preferred height 5 Press the connect button to select the height and then again to save the favorite position In case you do not want to save this position as a favorite tilt the paddle and then press the connect button to cancel and return to the favorite positions menu If the desk is connected to the Desk Connect App the favorite positions set in the...

Page 7: ...tory default settings 1 Press the connect button to enter the menu 2 Press the connect button again to confirm In case you do not want to restore the DPI tilt the paddle and then press the connect button to cancel and return to the restore menu Exit The last menu is EXIT From here you can exit the settings menu when all settings are done 1 Press the connect button to exit the settings menu After 3...

Page 8: ...lel when an Up or Down command is sent to the control box It is possible to have a custom control box configuration that allows for more than one Reference Example Two 2 desk legs on Reference 1 Channels 1 and 2 to lift a work surface and one 1 LA31 on Reference 2 Channel 3 to adjust a monitor array Standard Troubleshooting Procedures P1 Initialize the control box reset Note This is commonly the s...

Page 9: ...Channel 1 by itself The problem could be a faulty desk leg or a faulty motor cable Channel specific error Ex E41 Channel 1 overload Everything except PIEZO errors E59 E63 1 Swap the motor cable connections at the control box Motor cable 1 from channel 1 to 2 motor cable 2 from channel 2 to 1 If It remains E41 there could be a problem with the application load or obstruction on one side or a bad co...

Page 10: ...standard Plug Play control box it s possible that only one leg is connected and connected to Channel 1 In this case it will initialize and run Channel 1 only If there is only one leg but it s connected to Channel 2 it will not initialize 3 If a motor cable was disconnected try initializing again 4 If unsuccessful connect the desk leg from Channel 2 into Channel 1 with nothing in Channel 2 and init...

Page 11: ... 631 293 4068 support tbcconsoles com PAGE 11 NOTES ...

Page 12: ...we can t wait to see you again soon We welcome your input on this guide our products or services by emailing feedback tbcconsoles com TBC Consoles provides a robust warranty on all our products however incorrect installation could void this warranty Save time by engaging with our expert installation team contact support tbcconsoles com All patterns designs and specifications are the intellectual p...

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