39
Models 8752, 8756, 8757
Troubleshooting Guide
Section 8
Troubleshooting Guide
PROBLEM
PROBABLE CAUSE
REMEDY
PAGE
REF.
1. No product is being
dispensed.
a. Low on mix. The MIX
OUT light is on.
a. Add mix to the mix tank
and press the AUTO key.
b. The power switch is in the
OFF position.
b. Place the power switch in
the ON position and press
the AUTO key.
−
−
−
c. The beater motor is out on
reset.
c. Reset the freezer.
d. The beater assembly is
rotating counterclockwise.
d. Contact service technician
to correct rotation to
clockwise.
−
−
−
e. Insufficient mix in the
freezing cylinder.
e. Refer to problem #2.
−
−
−
f. Restriction in the door
spout.
f. Remove the draw handle
and raise the draw valve
all the way up to remove
restriction. Never put
objects or fingers in door
spout.
−
−
−
g. Machine is unplugged.
g. Plug machine into the wall
receptacle.
−
−
−
h. Circuit breaker is off or the
fuse is blown.
h. Turn the breaker on or
replace the fuse.
−
−
−
i. The mix probe was not
installed properly, or was
damaged.
i. Check the mix probe
installation.
2. Insufficient mix in the
freezing cylinder.
a. Suction line is not fully
submerged in the mix.
a. Arrange the suction line
so the weighted end is
fully submerged.
b. Improper seal of suction
line to the mix inlet fitting.
b. Remove the suction line
from the mix inlet fitting.
Place under hot running
water, allow tubing to
swell, then cool. Connect
suction line to barbed
fitting. Eventual
replacement will be
necessary.
−
−
−
c. Worn or defective check
bands or o
−
rings in air/mix
pump assembly.
c. Replace regularly. Never
lubricate check bands.
