Taylor C709, Operator'S Manual

Page: 53 / 66

Section 8
8-1
Models C709 & C717
Troubleshooting Guide
8
Troubleshooting Guide
Table 8-1
Problem Probable Cause Remedy
Page
Ref.
1. Soft lock message
appears on display. a. More than 24 hours since the last
Heat cycle.
a. The freezer must go through a Heat
cycle every 24 hours. The freezer
must be disassembled and

brush-cleaned or placed in a Heat
cycle.
5-5
b. The power switch is in the OFF
position.
b. Move the power switch to the ON
position. The freezer must be
disassembled and brush-cleaned or
placed in a Heat cycle.
5-7
c. The freezer was not in the Auto or
Standby mode when the Heat
cycle was programmed to start.
c. The freezer must be in the Auto or
Standby mode. The freezer must be
disassembled and brush-cleaned or
placed in a Heat cycle.
5-7
d. Mix Out condition. d. Level of mix in hopper must be up to
the fill line on the agitator paddle. The
freezer must be disassembled and

brush-cleaned or placed in a Heat
cycle.
5-7
e. The agitator is not installed. e. The agitator must be cleaned and
installed before starting the Heat
cycle. The freezer must be
disassembled and brush-cleaned or
placed in a Heat cycle.
6-8
f. There was a power failure. f. Check fault messages and product
temperature. Disassemble and

brush-clean or initiate a Heat
Treatment cycle.
5-12
2. Hard lock message
appears on display. a. Brush-clean interval exceeded. a. The freezer must be disassembled
and brush-cleaned within 24 hours
when the counter indicates 1 day
remaining.
5-5
b. A barrel or hopper thermistor is
faulty.
b. Call a service technician. - - -