15
Chapter 9: Troubleshooting
Troubleshooting the TASER CAM HD Recorder
Symptom
Cause
Possible Solution
The TASER CAM HD recorder will
not charge fully or at all, but the
charge indicator light is flashing.
The battery may not be function-
ing properly.
Replace the battery.
The TASER CAM HD recorder
charge indicator light will not
come on.
The cable/charger is bad.
Use a different cable.
The wall outlet is not working.
Use a different wall outlet/socket.
The USB port is not working on the
PC.
Use a different port on the PC.
The USB/wall charging cable is dis-
connected.
Make sure the cable is connected
properly.
The USB/wall charging cable is not
properly inserted into the TASER
CAM HD recorder.
Make sure the cable is inserted
properly.
The TASER CAM HD recorder is
damaged.
Contact TASER International.
The TASER CAM HD recorder pow-
er runs down too quickly.
The TASER CAM HD recorder is op-
erating in extremely cold condi-
tions.
The battery has had too many
charge cycles.
Replace the battery.
The battery capacity is too low to
maintain power.
Replace the battery.
