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PCI-822 User’s Guide
Troubleshooting in Windows
This section describes some possible problems, and suggestions
for resolving them. You can also check the TASCAM web site
(http://www.tascam.com) for driver updates and other information.
•
Just installed the PCI-822 and it doesn’t work
There’s probably an IRQ conflict. If so, the channel output status icons
(on the Clock/Device tab of the PCI-822 control panel) will be dark
green rather than bright green when you try to play a sound.
The PCI-822 is designed properly for IRQ sharing, but some other
devices aren’t. You can resolve the problem by moving PCI-822 to a
different IRQ — power down the computer, move the PCI-822 card to
a different PCI slot, and then reboot the computer.
•
No MIDI in/out
In the PCI-822 Windows driver, the MIDI ports can be disabled. To
enable the MIDI ports, open the System tab of the PCI-822 control
panel, select MIDI 2x2, and then reboot the computer.
•
No audio output (can’t hear any audio playback)
Verify that the playback device selected in your application
corresponds to the PCI-822 output you’re using.
In the PCI-822 control panel (Digital Output Status section), verify that
the ‘Channels In Use’ icons are all green for the outputs you’re using.
Check the analog signal path to make sure the signal gets to your
headphones/speakers.
If the output “Channels In Use” icons are dark green (rather than
bright green), there’s probably an IRQ conflict. Power down the
computer, move the PCI-822 card to a different PCI slot, and reboot
the computer.
