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Troubleshooting
Troubleshooting
Troubleshooting
The following troubleshooting guide addresses the most common problems. If problems
persist, feel free to contact the Customer Support at
.
Problem
Possible Causes
Solution
The air fryer
does not work
The appliance is not plugged in
Plug the power plug into a grounded
wall socket.
Did not set the time
Set the cooking time.
The pan is not put into the
appliance properly
Push the baskets securely into the
air fryer.
Foods are not
completely
cooked
Too much ingredients
in the basket
Place smaller batches of ingredients
into the basket for more even frying.
The set temperature is too low
Increase the cooking temperature.
The cooking time is too short
Increase the cooking time.
Foods are fried
unevenly in
the air fryer
Certain types of ingredients
need to be shaken halfway
through the cooking time
Take out the frying tray and shake it
during a cooking process.
Foods are not
crispy after air
frying
You used a type of snack
meant to be prepared in a
traditional deep fryer
Use oven snacks or spray or brush
a small amount of oil to make your
food crispier.
Failed to slide
the pan into
the air fryer
securely
The basket is overfilled
Make sure the basket is not
overfilled with food.
Problem
Possible Causes
Solution
Dark smoke
comes out of
the air fryer
Food is burning.
Immediately unplug your air fryer.
Allow it to cool and wait for smoke
to clear before pulling the baskets
out.
White smoke
comes out of
the air fryer
You are cooking greasy foods
Cooking greasy foods will cause oil
to leak into the outer basket. This oil
will produce white smoke, and the
baskets may be hotter than usual.
This is normal, and should not affect
cooking. Handle baskets with care.
First time use
The air fryer may produce some
white smoke when you use it for the
first time. This is normal.
Grease residues in the pan
Make sure the baskets and the
inside of the air fryer are cleaned
properly and not greasy after each
use.
Flaking of non-
stick coating
Metal cleaning brush or abrasive
cleaner is used to clean the frying
tray and basket
Clean the frying tray and basket with
moderate detergent and a slightly
moist, non-abrasive sponge or cloth.
Remaining
odor
Remaining odor during packaging
or transportation
Before first use of your new Air
Fryer, we strongly recommended
you to clean and preheat the air
fryer at 400°F for 15 minutes to
remove any remaining odor.
Error code
appears
on the display
E2
- Open circuit in thermal
sensor
Unplug it from the power source
and contact TaoTronics Customer
Support.
E4
- Short circuit in thermal
sensor
Unplug it from the power source
and contact TaoTronics Customer
Support.
