9.
PROBLEM SOLVING
Please find below a summary of possible problems as well as possible causes and solutions
regarding your TANPERA product.
PRO Series Hot Water Storage Tank
Problem
Possible cause
Possible solution
Insufficient water
temperature
Heating system
capacity is insufficient
Hot water storage tank
capacity is insufficient
Temperature control
does not function well
• Check the sensors, panels, automatic
valves etc. in the system.
Insufficient flow in the
heating circuit
• Increase the capacity of charging pump
• Clean the heat exchanger
• Check that valves are open, replace if
defective
Insufficient domestic
hot water flow
Inadequate cold water
supply
Blockage in the system
• Increase the pipe sizes
• Clean the strainer filter at the cold water
inlet
Turbid water flowing
from taps
Anode is depleted or
not functioning
Water leakage from
the unit
Flange or anode seal
defective
Safety valve opening
Safety valve opening
pressure is low
We reserve the right to make changes in technical information.
14
• Replace with a larger tank
• Add new tank(s)
• Increase heat exchanger capacity
• Increase primary heat source (boiler etc.)
capacity
•
Add booster to the system
•
Increase the booster capacity
if faulty
• Check the anode. Replace if finished
• Call TANPERA service if the problem is not
resolved
• Check charging pump operation, repair
Tank dirty
•
Clean the tank
Hole on the tank
•
Call TANPERA service
•
Replace the seal
•
Replace the safety valve
Unable to compensate
water expansion
•
If there is no expansion tank,
install one
•
If the expansion tank is faulty, have it repaire
d
Safety valve defective
•
Replace the safety valve
