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12. Troubleshooting
If you are concerned that the scale may not be functioning correctly, please check the following point before requesting repairs.
Problem
Check Points
Nothing is displayed when
key is
pressed.
“Lo” is displayed.
Measurement is not accurate.
The weight does not stabilize
“OL” is displayed
“-OL” is displayed
“Error” is displayed
•Check the connection of the AC adapter jack to the DC jack, and the connection of the AC
adapter plug to the power outlet.
•The batteries may be weak. Try an AC adapter or new LR6 (AA) batteries.
•Check the terminals of the batteries for contamination
•Batteries
Unplug the DC connecter on the back of the display box.
The batteries are running out. Please replace them immediately or use the AC adapter.
•Check that all feet of scale are stable and on a hard flat surface, carpeting depth should be
kept to a minimum.
•After having stepped down from the scale and pressed the
key, perform the
measurement again.
•Accurate measurement may be impossible if the product is used where there is excessive
vibration.
•Are you moving during measurement?
•Is the measured weight within the range of weight measurement?
•Are you touching the height rod arm, switch, or another part during measurement?
•The range of weight (660lb / 300kg) is exceeded.
•Was anything placed on the scale before measurement?
•Check whether the cable between the platform and display is disconnected, cut, or pinched.
Summary of Contents for WB-380
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