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FAQ
Q1 The power doesn't come on, what may be the problem?
A
Check to make sure that the battery has been properly installed, and there is
also sufficient battery power.
Check to make sure that the battery is installed in the proper direction.
If after checking and trying the above the power still does not come on,
please contact the dealer where the product was purchased or the T&D Sales
Department.
Q2 I want to use the Unit outdoors, is the Unit waterproof, moistureproof
and dustproof?
A
The TR-74Ui is not waterproof, moistureproof or dustproof.
If you wish to use the Unit outdoors or in areas where the Unit may come into
contact with moisture, water or excessive dust, it will be necessary to place the
Unit in a vinyl bag or wrap the Unit in plastic wrap with a drying agent.
Q3 What is the expected life of the Unit itself?
A
Except for the battery, there are no parts needing periodic replacement. However,
if a Unit is repeatedly used in both very cold and hot environments, the LCD
operational life will be greatly shortened. You can expect a new Unit to last about
five years when used at a normal temperature.
Q4 Is it possible to use other companies’ sensors with a TR-74Ui?
A
No, the TR-74Ui Unit is not compatible with other companies' sensors. If you
wish to replace a sensor, please purchase one of our optional sensors.
Q5 The TR-74Ui is not recognized by my computer, what is the problem?
A Check the TR-74Ui
- Make sure that the TR-74Ui and your computer are properly connected.
- Make sure that there is sufficient battery power in the TR-74Ui in question.
Check your Computer
- Make sure that the software has been installed properly and is working.
- Use your computer's Device Manager to check whether or not the USB
device driver has been installed properly.
- Connect a different USB device (mouse, digital camera, etc...) to your
computer and see if it operates properly.
- If your computer has more than one USB port, try connecting the USB
cable to a different port.
- If you have access to another computer, try seeing if communication works
with the other computer.
- Please try to run a search for the TR-74Ui.
If after checking and trying the above there is no improvement please contact the
dealer where the product was purchased or the T&D Sales Department.
