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TANDBERG S3, Administrator'S Manual

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46

D13898.05 
DECEMBER 2007

TANDBERG

 CONTENT SERVER 

ADMINISTRATOR GUIDE

Table of  

Contents

Disclaimers, 

Patents etc.

Safety,

Environmental

Introduction

Installation

Quick Setup

Operation

Backup and 

Restoring

Administrator 

Settings

Conference 

Setup

View  

Conferences

Appendices

User Properties

Choose this option to allow guest access 
to the Content Server. When 

Allow Guest 

Access

 is checked, users do not have 

to authenticate to view conferences. 
Anyone can view all conferences that 
have 

Allow access to all users

 checkbox 

selected in 

Conference permissions

. 

Site Settings 

(continued)

The User Properties Settings

Summary of Contents for S3

Page 1: ...DE Version S3 December 2007 Table of Contents Disclaimers Patents etc Safety Environmental Introduction Installation Quick Setup Operation Backup and Restoring Administrator Settings Conference Setup...

Page 2: ...Template Editor Settings 51 Editing Templates 52 About System Templates 52 The Template Editor 52 The Template Section 53 The Content Viewer 54 The Portable Devices Section 57 The Download Section 58...

Page 3: ...e Create Conference Settings 82 Call Information 83 Templates Determine Outputs 83 The Call Information Settings 83 Conference Permissions 84 The Conference Permissions Settings 84 Conference Metadata...

Page 4: ...Conference Thumbnails 115 About Conference Thumbnails 115 The Conference Thumbnails 115 Content Editor 116 About the Content Editor 116 What the Content Editor Looks Like 116 Adding Indexes 117 About...

Page 5: ...y recognized trademarks and trade names are the property of their respective holders and are hereby acknowledged COPYRIGHT 2005 2007 TANDBERG Philip Pedersens vei 22 1366 Lysaker Norway Tel 47 67125 1...

Page 6: ...trademark of RealNetworks Inc License for OpenSSL This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org Copyright 1998 2005 The OpenSSL P...

Page 7: ...ROVIDED AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL CONTRIB...

Page 8: ...etup Operation Backup and Restoring Administrator Settings Conference Setup View Conferences Appendices 12 TANDBERG CONTENT SERVER USER GUIDE Table of Contents What s New in this Version Trademark Lic...

Page 9: ...ended for operators Carefully observe all warnings precautions and instructions both on the apparatus and in the operating instructions Operator Safety Environmental Issues TANDBERG CONTENT SERVER ADM...

Page 10: ...able surface Power Connection and Hazardous Voltage The product may have hazardous voltage inside Never attempt to open this product or any peripherals connected to the product where this action requi...

Page 11: ...e of certain heavy metals and brominated flame retardants to reduce the environmental impact of WEEE which is landfilled or incinerated TANDBERG has implemented necessary process changes to comply wit...

Page 12: ...View Conferences Appendices A A Class product declaration A ITE We declare here that the subject product is A Class ITE product and the following statement is clearly marked in the user manual and na...

Page 13: ...features We recommend that you check out the TANDBERG web site regularly for updated versions of this manual http www tandberg com support documentation php Content Server TANDBERG CONTENT SERVER ADM...

Page 14: ...0p New call model with five concurrent calls transcoded to the same formats Ability to add outputs to recorded conferences for on demand viewing with the Offline Transcoder An easy to use graphical Te...

Page 15: ...as the unit is in production We recommend that you check out the TANDBERG web site regularly for updated versions of this manual http www tandberg com support documentation php Content Server TANDBERG...

Page 16: ...at all cables can be easily connected For ventilation Leave a space of at least 10cm 4 inches behind the Content Server s rear panel and 10cm 4 inches in front of the front panel The room in which you...

Page 17: ...s key to enter the edit mode and confirm selection or entry Use this key to return to the previous menu screen or exit the edit mode without saving the latest entry Use these keys to select items in t...

Page 18: ...r to put the change into effect and proceed to specify the IP address Press Enter twice to enter the submenu Selecting IP Settings Address Type Static Use the Arrow keys to scroll up and down and have...

Page 19: ...w Conferences Appendices Quick Setup The Quick Setup section will help you get your Content Server online and operational quickly Please note that as a security precaution you should change the admini...

Page 20: ...ommended for administrative access When prompted for login enter the username administrator and password TANDBERG Go to Conference Setup Recording Alias Options Edit the E 164 aliases and H323 IDs for...

Page 21: ...rence Select a default recording alias type the address of the endpoint you want to call and click on Place Call Alternatively you can dial one of the recording aliases E 164 alias or H 323 ID from yo...

Page 22: ...ver Web Server Setup To read more on how to set the administrative properties and user configuration see the Administrator Settings section You may wish to record your new administrative password in a...

Page 23: ...Setup View Conferences Appendices Operation The Operation section contains important information about product registration and security updates Procedures for restarting shutting down and restoring...

Page 24: ...FTP SITE BEFORE USING THIS PRODUCT YOU SHOULD ALSO CHECK THIS SITE REGULARLY TO SEE IF NEW SECURITY UPDATES ARE AVAILABLE ALL SECURITY UPDATES RELEVANT TO THE Content Server ARE CUMULATIVE THROUGHOUT...

Page 25: ...lection 3 From the 4 Commands menu use the Up or Down arrow to select Shutdown and press Enter You will be asked to confirm this 5 action on the following screen At the Shutdown prompt use the Up or D...

Page 26: ...in Menu screen From the Main Menu screen use the Up or Down arrow to select Commands Press Enter to confirm your selection From the Commands menu use the Up or Down arrow to select Restore Defaults an...

Page 27: ...s Backing Up and Restoring the Content Server This section describes the backup and restore procedures for the TANDBERG Content Server Please note that scheduled backup functionality is only available...

Page 28: ...ace for all files to be backed up Check the total size of the files to be backed up on your Content Server in My Computer You can also back up to a network location If you are not backing up to a netw...

Page 29: ...p or Restore Wizard will summarize your backup information Click on Finish to start your backup Select Back up files and settings From the Backup Type Destination and Name screen Browse to the network...

Page 30: ...ed on the previous pages Select Advanced Mode Click on the Schedule Jobs tab Click on the Add Job button This will open the Backup Wizard From the What to Back up screen select Back up selected files...

Page 31: ...up selected files and marks each file as backed up Copy Backs up selected files but does not mark any as backed up Incremental Backs up selected files only if they were created or modified since the p...

Page 32: ...d Restoring Administrator Settings Conference Setup View Conferences Appendices The Scheduling Backup Procedure cont Scheduling Backups cont After clicking OK you will be prompted twice to supply the...

Page 33: ...Accessories System Tools Backup End any calls in progress and open Remote Desktop access to your Content Server Uninstall the Microsoft SQL Server 2005 Select Microsoft SQL Server 2005 and click on Re...

Page 34: ...ation Media and Settings cont The Restoring Procedure cont Click on Advanced from the following screen Completing the Backup or Restore Wizard From the How to restore screen select Replace existing fi...

Page 35: ...e default options selected on the Advanced Restore Options screen Click on Finish on the following screen Completing the Backup or Restore Wizard to start the restore process The progress of the resto...

Page 36: ...enu functions important for the correct configuration and functioning of the Content Server This section explains the Site Settings User and Category management It allows you to edit and create record...

Page 37: ...figuration settings can be made via the Administrator Settings menu Factory default user name for the local administrator account is administrator and factory default password is TANDBERG It is strong...

Page 38: ...e settings will be disabled except for the Restart Service button If you click on the Restart Service button while the Content Server is in call the following message will be displayed If you restart...

Page 39: ...onferences will not be available for on demand playback Before restarting the service check if there are live conferences in progress in the Live Conferences page or check the call status on the LCD p...

Page 40: ...arting the service check if there are live conferences in progress in the Live Conferences page or check the call status on the LCD panel of the unit The Site Settings page will also display a warning...

Page 41: ...cal firewall settings NAT Network Address Translation is used when the Server is connected to a router with NAT support The default setting for NAT is Off If NAT is On the system will signal the confi...

Page 42: ...sed for the call Server Discovery is Manual The IP of the Server must be entered below Server Address Enter the IP address or a fully qualified domain name of the SIP registrar Server Type Select the...

Page 43: ...not be saved if the LDAP settings entered are incorrect Domain Authentication Domain authentication can only be used if the Content Server has been added to the domain If you add the Content Server t...

Page 44: ...tional Unit DC Domain Object Class User DN examples CN user_account OU employees DC company DC com CN user_account OU marketing DC c ompany DC com Please note that DNs can have many more than four par...

Page 45: ...TMS is required If the API is used for customized integration with other systems Refer to the TANDBERG Content Server API Documentation for details of available API calls The default API password at...

Page 46: ...Administrator Settings Conference Setup View Conferences Appendices User Properties Choose this option to allow guest access to the Content Server When Allow Guest Access is checked users do not have...

Page 47: ...rvers and then selected as a default media server for streaming Windows Media live Live MPEG4 By default it is not possible to stream MPEG4 live off the content server An external media server such as...

Page 48: ...ate at all to view those conferences In this case you only need to add users who will have to authenticate log in to get special privileges such as administrators and owners AUTHENTICATED ACCESS The C...

Page 49: ...rect text field Users entered in the Add Administrators text field will have administrative privileges Users entered in the Add Owners text field will be able to make calls from the Content Server int...

Page 50: ...oup name both the group name and its base DN are displayed in the User Management page When adding a group all members of that group will be automatically added to the Content Server on login with the...

Page 51: ...ew template About Template Editing Click on the Add Template button to create a new template Options to think about for using existing or creating new templates to produce the output required What cod...

Page 52: ...n this document System templates cannot be changed but they can be edited and then saved as a new template If changes are made to the template and you want to keep it enter a new name for the template...

Page 53: ...Operation Backup and Restoring Administrator Settings Conference Setup View Conferences Appendices Editing Templates cont Name The name of the edited template The Template Section Output Viewing Optio...

Page 54: ...consisting of the main source on the left and the dual to the right joined as one video file Dual will be displayed as a poster when it is not activated Switching creates one video output The Main vid...

Page 55: ...Small If your users have 64k modem access choose Small The average bit rate for streaming the conference will be around 51 kbps The resolution of the recorded video in the Switching layout will be up...

Page 56: ...ive Streaming If only one is set up this will be selected If none are set up the following error message will be displayed Your movie s will not be broadcasted live until you have a live enabled Media...

Page 57: ...e creates one video stream with main picture inserted into the Dual When Dual is activated the Main video will transition to the selected location displaying the Dual video On turning off Dual the Mai...

Page 58: ...video with main picture inserted into the Dual When Dual is activated the Main video will transition to the selected location displaying the Dual video On turning off Dual the Main will transition to...

Page 59: ...per Template If the limit is exceeded a message like This template has 7 outputs The maximum number of outputs for a template is 6 You must remove 1 output before you can save this template See Summa...

Page 60: ...outputs that the Template will create as this information is displayed in the Recording Alias and Create Conference pages If none of the Create movies options are selected the conference will be reco...

Page 61: ...ze is Medium for both Live and On Demand Also has downloadable Video outputs for Zune and iPod using the Switching Output Windows Media PoP On Demand Only Uses the Two Videos output consisting of a Ma...

Page 62: ...lates You can also specify your configured servers to be the default servers for new templates in Site Settings System Defaults Default Media Servers The TANDBERG Content Server comes with two preconf...

Page 63: ...Windows Media streaming server Port Enter the port to be used with your external Windows Media streaming server The default port if you are using the TCS s Windows Media streaming server is 8080 Netwo...

Page 64: ...edia storage location in the Server Maintenance page The default media location for Windows Media files is media location data media Write movies to an alternate location Choose this option if you wan...

Page 65: ...shing Points Select the TCSmulticastTemplate Publishing Point and click on the Properties tab Select Category Multicast streaming Right click on WMS Multicast Data Writer and select Properties from th...

Page 66: ...ming Settings Streaming port range start Specify the start port for your streaming port range e g 30000 The start port should be an even number The Content Server will use the streaming start port 30...

Page 67: ...efault media storage location in the Server Maintenance page The default media location for MPEG4 files is media location data www Write movies to an alternate location Choose this option if you want...

Page 68: ...ptions Adding Real Media Streaming Server Configuring Real Media Server Click on the Add Real Media Streaming Server see also five pages back to configure an external server for streaming Real Media S...

Page 69: ...edia location you can check the default media storage location in the Server Maintenance page The default media location for Real Media files is media location data www Write movies to an alternate lo...

Page 70: ...Configuration The Call Configurations enables the Administrator to set up different configurations for calls that can be attached to Recording Aliases The System Call Configuration cannot be deleted...

Page 71: ...commended that the maximum resolution be set to 800 600 or 640 480 Call Options The supported call speeds and maximum time in call can be set for call configuration Supported call speeds kbps The admi...

Page 72: ...rsonal Recording Aliases can be assigned a category so that any conference created using the alias inherits the category There are six categories that come with the Content Server installation Announc...

Page 73: ...og file and you will be prompted to open it with your favorite editor or save it to disk The administrator can navigate through the log files and delete old log files from the interface The current lo...

Page 74: ...d option keys installed on the TANDBERG Content Server Disk Space The total available disk space free disk space and the percentage of free space left on disks The disks for which this information is...

Page 75: ...r Your media will be recorded to a temporary directory on the Content Server first and then automatically moved to the NAS Your conferences will be streamed from the NAS using the Content Server s str...

Page 76: ...t click on the share and select Sharing and Security Click on Permissions Click Add Click Object Types Select the Checkbox for Type Computers Enter Content Server Server Name as registered in the doma...

Page 77: ...le click the TCS NAS Wizard shortcut on the desktop Click on Next to start the NAS Wizard Enter the new storage location information ServerName ShareName FolderName At the Do you wish to delete old me...

Page 78: ...e NAS Wizard At the Change Storage Location prompt select Return it to local storage if you select Move it to a different network location follow the steps as outlined on the previous page At the Do y...

Page 79: ...ut Windows Server Selecting this menu item opens up the Windows Server administration page in a separate window This page can also be accessed by typing https ContentServerIPAddress 8098 in the Web br...

Page 80: ...ence Setup Read the Conference Setup section for information on how to make calls from the Content Server User Interface This section also contains information on how to use and manage Recording Alias...

Page 81: ...ord details to authenticate as indicated in the Login Logout section of this User Guide Logging In About Conference Setup The TANDBERG Content Server enables users with Editor and Administrator privil...

Page 82: ...These setting include Live and On Demand Recording Aliases the Dial Number Bandwidth and Call Type Call Settings Conference Permissions Here you define who should be granted edit rights and who shoul...

Page 83: ...puts Recording Alias Choose a Recording Alias from the drop down list A maximum of five calls can be active at any one time and two of these can be streamed live Dial Number Enter the number of the en...

Page 84: ...der LDAP authentication Users must be entered in this format user name or user name Display name Groups must be entered in this format group name Editors Editors can edit and delete a conference Users...

Page 85: ...displayed at creation time of the conference Duration The length of the recorded conference will be displayed in the format hh mm ss The edited conference will display the new length Speaker Name or...

Page 86: ...1 hour After the Place Call button has been clicked on the call information will be updated with current information about the call About Call Information Remote System The endpoint or device the Con...

Page 87: ...d to be created A Recommended Procedure To end a call from the Content Server Interface first list the Live Conferences from the View Conferences menu Click the Edit link for the conference that you w...

Page 88: ...Content Server from H 323 devices It is possible to make calls by dialing The Content Server IP address this feature does not require the Content Server to be registered to the gatekeeper The Content...

Page 89: ...h TMS Current meetings that are recorded with the TANDBERG Content Server will be displayed in the Live Conferences List when they are occurring and when completed will be available from the Recorded...

Page 90: ...nstallation has two default system aliases available The two default aliases are Default Live and OnDemand Default OnDemand only Multiple concurrent calls can be made using both those aliases but of t...

Page 91: ...recording alias to display in the list of aliases and when creating a conference Select the owner for the alias The owner will be able to edit the alias and select it when creating an ad hoc conferenc...

Page 92: ...alias About Recording Aliases An Overview of the Options Name Enter a meaningful name for the recording alias as this will display in the list of recording aliases as well as in the drop down list wh...

Page 93: ...l alias so it will only be available on the Create Conference page to the owner of that alias About Specifying Properties An Overview of the Options H 323 ID Choose a unique H 323 ID for the alias If...

Page 94: ...g alias About Specifying Settings An Overview of the Options Template Select the recording template to use with this alias Check whether the template being selected has a live component Call Configura...

Page 95: ...tion Users must be entered in this format user name or user name Display name Groups must be entered in this format group name Editors Editors can edit and delete a conference Users Users can view the...

Page 96: ...so appears under the name when conferences are listed in the interface Speaker Enter the name of the main presenter of the conference as this is displayed on the conference list in the interface Locat...

Page 97: ...wn aliases What Owners Will See if They Have a Recording Alias This screen is similar to the screen you see when creating new recording aliases If you are an administrator you may edit all there is to...

Page 98: ...ndices Delete Recording Aliases Selecting Which Ones to Delete About Deleting Only administrators can delete recording aliases To delete all recording aliases click the select box next to the title Na...

Page 99: ...es This section contains information about the View Conferences menu including live recorded and pending views and explains different conference views and permissions depending on user roles and acces...

Page 100: ...option for playback of files on your portable player or on your computer using your video player Live They are occurring at the current time Users can receive an e mail with a URL link to view the co...

Page 101: ...Category enter the search criteria and then click the Search button If you search is not successful change your search criteria search all conferences or return to the Content Library to enter other s...

Page 102: ...licking on the page numbers or the forward arrow to advance one page at a time Navigation Options When there are more than 10 pages of information the Next 10 pages link will appear after the next arr...

Page 103: ...owse conferences that allow all users to view them without logging in For authenticated access to the Content Server If Local authentication has been selected in Site Settings local users can log in b...

Page 104: ...s Activate this by clicking Help at the top right of each screen A question mark will be activated for any on screen help A link to the user manuals on the TANDBERG web site will also be displayed nex...

Page 105: ...and Restoring Administrator Settings Conference Setup View Conferences Appendices Displaying Copyright To display copyright information click on the text in the lower right corner of the screen This i...

Page 106: ...size so that when a conference is chosen to play the best size for the users connection will be presented Conferences where the size is too big for the current connection will have an indication in th...

Page 107: ...tent Viewer The Content Viewer Display The Conference Indexes are displayed if there are any The Window will display the video either as two videos main and dual separate joined main and dual as one s...

Page 108: ...video has completely downloaded it is ready for you to play by moving the slider or clicking on any of the Conference Indexes You can still start playing the video before it is completely downloaded b...

Page 109: ...ng the volume of the video Drag the volume slider right to increase the volume or left to decrease the volume Check your computer s audio level if no sound can be heard The numbers on the Time indicat...

Page 110: ...About Indexes Indexes are available in the viewer if an editor of the conference has created them in the Content Editor Indexes are used to progress the conference to the time where the index was adde...

Page 111: ...ain camera in the Viewer Two videos If Dual Video is activated during the conference it will be displayed alongside the main video If Dual Video is never opened during the conference then after the co...

Page 112: ...ted using Add Outputs This can all be done from the Edit Conference Page Kindly observe the following Only editors and administrators can edit conferences Editors can edit their own conferences Admini...

Page 113: ...ported Adding users under Domain authentication Users must be entered in this format DOMAINNAME user name or DOMAINNAME user name Display name Groups must be entered in this format group name Adding u...

Page 114: ...e Conference URL is displayed on this page with two links available Watch and Email Clicking on View to open the conference in the Viewer to watch or listen to Clicking on Email will create a new emai...

Page 115: ...If the output is two videos the thumbnails will be of the main input For Joined the thumbnail will a combination of main and dual If dual has not been turned on the dual will be a poster For the switc...

Page 116: ...ference in the following ways Change the In and or Out point s of the conference Add indexes to the conference Add another conference to the edited one Access to the Content Editor is available from t...

Page 117: ...s to find the content they want quickly and easily Indexes can be selected by clicking the select box to the left of the Index When an Index is selected a small vertical line will be displayed above t...

Page 118: ...Administrator Settings Conference Setup View Conferences Appendices Removing Indexes Selecting an Index The Result of the Index Being Deleted Select the indexes to be removed by clicking the select bo...

Page 119: ...played Click the Add Conference link for the Conference you want to add to the currently edited one When adding another conference its thumbnail will be displayed to the right of the edited conference...

Page 120: ...a request is made for a format that was not created and so you add it to the conference Read the Template Editor section of this Manual as to how to use this screen Some things to note when Adding Ou...

Page 121: ...View Conferences Appendices Example Screenshots Adding Format MPEG4 and a new size Large Portable Devices Download This will result in a new Windows Media Large size as well as and MPEG4 Medium and La...

Page 122: ...es Appendices Appendices The Appendices contain information you may need to better understand the TANDBERG Content Server Here you will find an LCD panel overview a compatibility guide which browser a...

Page 123: ...ion Quick Setup Operation Backup and Restoring Administrator Settings Conference Setup View Conferences Appendices Appendix 1 LED Panel Menu Structure Content Server Status is displayed as Idle when t...

Page 124: ...EG4 Windows Media Real Media MAC FireFox 2 and higher Yes No No Safari 2 and higher Yes No No WIN Mozilla FireFox 2 and higher Yes Yes Yes Internet Explorer 6 0 and higher Yes Yes Yes Recommended Play...

Page 125: ...nd with Portable Device Download Uses the Two Videos output consisting of a Main and a Dual Conference size is Medium for both Live and On Demand Also has downloadable Video outputs for Zune and iPod...

Page 126: ...RG Content Server web application 443 TCP The TANDBERG Content Server web application on SSL 554 TCP UDP WMS RTSP Server Control Protocol 1718 UDP Gatekeeper discovery 1719 UDP RAS 1720 Listen Port 17...

Page 127: ...34 Video 47 67 126 126 E mail tandberg tandberg com TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Table of Contents Disclaimers Patents etc Safety Environmental Introduction Installation Quick Setup Ope...

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