TANDBERG D12817-05 User Manual Download

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TANDBERG Videoconferencing System

The TANDBERG 550
Videoconferencing System

At a glance — the TANDBERG 550 system

Remote Control

Microphone

Camera

Codec

Summary of Contents for D12817-05

Page 1: ...1 Software version E3 D12817 05 This document is not to be reproduced in whole or in part without permission in writing from User Manual...

Page 2: ...2 TANDBERG Videoconferencing System...

Page 3: ...or by any means electronically mechanically by photocopying or otherwise without the prior written permission of TANDBERG Nationally and internationally recognized trademarks and tradenames are the p...

Page 4: ...produce heat Grounding or Polarization Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has...

Page 5: ...asics 18 Making and ending calls 19 Directory 24 General use 26 Adjusting volume 26 View outgoing video selfview 26 Microphone on off 26 Do Not Disturb Sleep Mode 26 Controlling the Main Camera 28 Sel...

Page 6: ...Call quality 39 Utilities 40 Terminal Settings 43 LAN Settings 47 Audio Settings 58 Call Settings 62 Dataport configuration 66 Language 67 Software Options 67 Diagnostics 68 Peripheral Equipment 72 In...

Page 7: ...deoconferencing via both IP and ISDN networks Selection of up to 768 kbps call quality Downspeeding if channels are dropped during a videoconferencing session the connection is automatically maintaine...

Page 8: ...stem View Current Settings System Selftest Utilities Terminal Settings ISDN Switch Type Line 1 Setup Line 2 Setup Adv ISDN Settings Line 3 Setup Exit Diagnostics Camera Brightness Software Options ISD...

Page 9: ...TANDBERG Videoconferencing System 9 The TANDBERG 550 Videoconferencing System At a glance the TANDBERG 550 system Remote Control Microphone Camera Codec...

Page 10: ...me Codec Intelligent Call Management ICM and the SoftMux are features built into the Codec Remote control The remote control is used to control all functions of the system There is a separate remote c...

Page 11: ...k type is not approved for connection directly to the telecommunications network This network type is only to be used behind a PABX X 21 network type is not approved for connection directly to the tel...

Page 12: ...e RCA connector on one side and two RCA connectors on the other side Connect the two RCA connectors to your monitor or Scart adapter Audio Left Right connectors the audio signal from the system is a m...

Page 13: ...SYSTEM CONNECTING TO THE SWITCHED 56 NETWORK WHEN CONNECTING TO THE SWITCHED 56 NETWORK YOU MAY USE ONE OF THE BRI INTERFACES ON THE TANDBERG 550 PLEASE REFER TO APPENDIX 2 FOR FURTHER INFORMATION 4 P...

Page 14: ...to your monitor manual If you are using S video from the system remember to select S Video input to avoid a black and white picture Select Audio Video input on monitor Selection of Audio Video input u...

Page 15: ...ame and enter the name using the number keys as on a mobile phone Select the language you want to use in Terminal Settings Language To activate a software option enter an option key see paperwork acco...

Page 16: ...ttings in this manual ISDN configuration For each installation of the system it is necessary to configure the unit All configuration parameters are available via the menu system Press MENU on the remo...

Page 17: ...r a few seconds you should see the Welcome menu on the monitor If this does not help verify that your monitor is switched on To switch the monitor on you normally push the power button on the front of...

Page 18: ...creen The text inside the blocks will change depending on which menu is selected The three Quick Keys have different colors Preset keys Activate pre stored camera positions Video source keys Activate...

Page 19: ...channels are dropped during a meeting Downspeeding automatically maintains the connection without interrupting the call in progress The SoftMux also enables you to dial to other videoconferencing equ...

Page 20: ...tar after the number and then enter the sub address extension address Example 12345678 10 number Sub address extension address MCU password When calling to external MCU s requiring a password TSC 1 th...

Page 21: ...TIP Choose the preferred quality by selecting the desired call rate in the Call Rate field You may also press the Set as Default Quick Key in order to make the selected bandwidth the default bandwidt...

Page 22: ...rred choice for this and all subsequent calls If Auto is selected the system will select a network based upon the following criteria If an IP address e g 123 3 0 12 is entered LAN H 323 is selected If...

Page 23: ...answer facility is switched off See Utilities in Advanced use End a call To end a call press DISCONNECT Correcting keying mistakes To delete the last digit or character entered press DELETE ENDING A C...

Page 24: ...rt file system or external management systems like the TANDBERG Management Suite it is possible to store 400 additional entries These entries can only be changed from the dataport or the management sy...

Page 25: ...2x64 or 2x56 calls 3 Select Quality to specify call rate to be used 4 Select Set Restrict 56k to On to restrict the call rate A restricted call is a call to a 56Kbps network 5 Select Net to specify t...

Page 26: ...when the microphone is off In a call if audio is detected the on screen symbol will start to flash Pressing MIC OFF one more time will activate the microphone again General use Adjusting volume Press...

Page 27: ...eep mode accordingly Pressing any key or picking up the remote control will deactivate Do Not Disturb Sleep Mode To see numbers line status etc select System Info For further information see Diagnosti...

Page 28: ...in Camera Moving zooming camera To control the Main Camera use the keys below for pan tilt and for zooming IF THE MENU SYSTEM IS ACTIVE THE ARROW KEYS WILL NAVIGATE IN THE MENUS Focusing camera The Ma...

Page 29: ...LLY SELECTED Activating Enable Camera Tracking by pressing CamTrack On in the Preset 0 9 menu which is activated by pressing the P button on the remote control An on screen indicator CamTrackOn will a...

Page 30: ...en pressing P and then a number key 1 3 Storing presets To store the current camera position and video source Press STORE once and wait for the on screen indicator to appear Then press one of the keys...

Page 31: ...ntrol the far end camera use the keys below for pan tilt and for zooming Far end presets can be activated by pressing the keys P1 P2 P3 or the number keys 0 9 to activate presets P0 P9 Selection of fa...

Page 32: ...atically be displayed on your screen Press SELFVIEW to return to normal view REQUIRES AUTO DISPLAY SNAPSHOT ON IN PRESENTATIONS Receiving a snapshot A received snapshot will automatically be displayed...

Page 33: ...ntrol functionality enables one participant to control the meeting by selecting which of the conference participants is to be broadcast to the other participants The system can control external MCUs i...

Page 34: ...Site If Release Chair is selected you will return to the original Quick menu TIP Request floor When requesting the floor the MCU will broadcast your video in full screen to all other participants in t...

Page 35: ...r view to the site that is currently On Air Take chair Allows you to request chairmanship of the conference If no one else is currently chairman the MCU will give you the chair Release chair Allows yo...

Page 36: ...See LAN Settings in Advanced use for further information Start your Web browser In the address field type the IP address of the codec Enter the password and the Web page of the codec will be shown Th...

Page 37: ...ystem has been specially designed to work with interactive programs and includes a data channel that can send and receive data to and from the far end at speeds of up to 38 400 baud Streaming To view...

Page 38: ...is possible to password protect the menus on the TANDBERG system To activate this feature specify a Menu Password in the Utilities menu By doing this only dialing and camera control commands will be...

Page 39: ...io is transmitted Video Auto Optimized video quality H 263 H 261 Normal Normal video compression and decompression H 264 Auto Optimized video quality depending on what is available Off H 264 video com...

Page 40: ...call is connected Press MICOFF to switch the microphone on Off You must manually answer all incoming calls by pressing the CONNECT key Far end camera control On The far end will be able to Control yo...

Page 41: ...the codec is acting as an SNMP Agent towards a DHCP server as an H323 ID Menu Password Enter the code whch should be entered to get access to the menus on the TANDBERG system When pressing the Menu b...

Page 42: ...descriptions of the possible snapshot files On Snapshots generation is enabled Off Snapshots generation is disabled SNAPSHOTS ARE NOT GENERATED IF THE CONFERENCE IS SECURE NOTE Auto Request Floor On W...

Page 43: ...INES AND SOME OF THE LINE SETUP LINES WILL BE GRAYED OUT IF NATIONAL ISDN IS SELECTED PRESS THE QUICK KEY AUTO BRI CONFIG TO REQUEST AN AUTOMATIC CONFIGURATION OF THE LINE SPID SETTINGS SWITCH MUST SU...

Page 44: ...be used set Enabled Off National ISDN and AT T Custom ISDN might require SPID numbers associated with your ISDN numbers If you have received two different SPID numbers for each ISDN line from your tel...

Page 45: ...same ISDN telephone number and line The terminals are addressed by using different subaddresses To call a terminal with a subaddress separate the ISDN telephone number and the subaddress with a Exampl...

Page 46: ...allel when setting up a BONDING call Off Channels will be dialed one by one which may increase the dialing time Send Own Numbers On The system will send its own numbers to the far end Off The system w...

Page 47: ...erent ports have to be used in order for the client to know which stream to receive If the first codec streams on port 2240 and the second codec on port 2250 the client has to specify which port to li...

Page 48: ...0kbps In addition audio G 711 streaming rate is 64kbps providing a maximum streaming rate of 384kbps Password Set password so that only participants entering correct password will be able to view the...

Page 49: ...ias is not set Use Gatekeeper Auto The codec will automatically try to register on any available gatekeeper If a gatekeeper responds to the request sent from the codec within 30 seconds this specific...

Page 50: ...eper and Gatekeeper IP is disabled Off The codec will not use Cisco CallManager CallManager IP The CallManager IP address specified here will be used if Use CallManager On H 323 Prefix When dialing a...

Page 51: ...e router the following ports must be routed to the codec s IP address Port 1720 Port 5555 5560 Port 2326 2365 Please contact your TANDBERG representative for further information H 323 Ports Static Whe...

Page 52: ...from 0 to 63 for each type of packets IP Type of Service TOS Helps a router select a routing path when multiple paths are available Delay Tells the router to minimize the delay Throughput Tells the ro...

Page 53: ...nes the network address of the codec This address is only used in static mode In DHCP mode the assigned IP address can be found on the Welcome Menu IP subnet mask IP subnet mask defines the type of ne...

Page 54: ...to the LAN using 10Mbps speed Half Duplex 10 Full 10 Mbps speed Full Duplex 100 Half 100 Mbps speed Half Duplex 100 Full 100 Mbps speed Full Duplex Restart Pressing the Quick key Restart will restart...

Page 55: ...d Used when communication is made through an access point Restart Make sure the corresponding settings are programmed into the access point Press Restart in order to activate the settings Required car...

Page 56: ...x numbers Encryption Select if you want to encrypt your Wireless LAN connection Use Key Select which of the keys shown below you want to use Key 1 4 The 64 bit keys can consist of a leading star and 5...

Page 57: ...uests from SNMP Managers a PC program etc SNMP traps are generated by the agent to inform the manager about important events SNMP Trap Host identifies the IP address of the SNMP manager SNMP Community...

Page 58: ...ring their own audio In addition to echo cancellation the system has built in noise reduction algorithms NR NR reduces constant background noise e g noise from air conditioning systems cooling fans et...

Page 59: ...etc might require lower settings Adjust the setting NOTE on the far end if one of the following symptoms occur There is still some echo of your own audio Increase the setting The system adapts slowly...

Page 60: ...VGA Out Quality VGA Out Quality changes the resolution of the VGA signal available on the VGA Out connector at the rear of the codec IF YOU SET VGA OUT TO MAIN MAKE SURE YOU HAVE A VGA MONITOR CONNEC...

Page 61: ...password will be shown as asterisk signs the next time you enter the menu Start using VNC To activate VNC press PC on the remote control See also PC SoftPresenter section for further information VNC S...

Page 62: ...to prevent incoming calls from systems other than videoconferencing systems Fallback to telephony On Enables fallback from video calls to telephony speech calls Off Disables fallback Access Code On Wh...

Page 63: ...end supports encryption the systems will initiate encryption after the call is connected an open padlock symbol will be displayed When encryption has been established a closed padlock symbol will be...

Page 64: ...ll Length This feature will automatically end both incoming and outgoing calls when the call time exceeds the Max Call Length specified Max Call Length can have the following values 0 999 minutes wher...

Page 65: ...ix will automatically be added to the number being dialed EXAMPLE 0 IS ADDED AS A CALL PREFIX TO THE 2ND PROFILE ISDN IF YOU ENTER 12345678 IN THE DIAL MENU AND SELECT ISDN THE NUMBER DIALED WILL BE 0...

Page 66: ...nd control purposes WHEN CONNECTING TO A PC THE CONNECTING CABLE MUST BE A STRAIGHT THROUGH RS232 CABLE Dataport If you wish to connect a PC to the Dataport you must ensure that the PC and the system...

Page 67: ...en press OK to save Software Options The system requires a valid option key to activate Security contains Secure Conference AES and or Presenter functionality A restart of the system is required after...

Page 68: ...ss is available through the Channel Status window This window indicates the various stages each B channel goes through whilst establishing a connection Status BRI Comments Idle the channel is idle Cal...

Page 69: ...2 No route to specified transit network WAN 16 Normal clearing 17 User busy 18 No user responding 21 Call rejected 28 Invalid number format incomplete number 29 Facility rejected 31 Normal unspecified...

Page 70: ...ECT YOUR CALL DIRECTORY INFORMATION NETWORK TYPE LINE SETUP NUMBERS OR YOUR SPID NUMBERS NOTE Call status Comprehensive information about the call is available through the Call Status window The menu...

Page 71: ...ar end in loop The far end will see and hear the local side varies depending on implementation of loop functionality The local side will see its own video and hear its own audio if the far end support...

Page 72: ...ou will be able to build your own applications for use with the TANDBERG 550 thereby better integrating the system into your business environment This chapter will explain how to connect peripheral eq...

Page 73: ...ut supporting resolutions VGA 640x480 SVGA 800X600 and XGA 1024x768 The format of the output will be either PAL or NTSC depending on your country s standard video format 2 Audio Inputs 1 microphone in...

Page 74: ...to the Video in input on the Codec Press DOC CAM on the remote control to select the document camera as the video source doc cam Tracker The Tracker is a small infrared remote control device made to u...

Page 75: ...nter whatever code you want and have access to the system The access txt file is a plain text file with one line per access code as shown below 1234 1250 A1 B2 ABC To upload this file to the codec fol...

Page 76: ...n the TANDBERG codec FTP Telnet HTTP SNMP and H 323 can be disabled to prevent access to the system By using the commands below the services can be independently enabled disabled services telnet ftp h...

Page 77: ...r DES The second field is the Encryption Check Code and is comprised of an alphanumeric string This string will be the same for systems on either side of an encrypted conference If the Check Codes do...

Page 78: ...w farend jpg Snapshot of decoded stream if point to point Description of the different folders user a folder to be used for custom logos etc remote a folder used for software upgrade of the far end TA...

Page 79: ...ogo is located LOGO MAX SIZE 704X480 FILE FORMAT JPG IF THE FILE IS TOO LARGE NO LOGO WILL BE DISPLAYED Type ftp IP address of your local codec Go to the user folder type cd user Upload the logo type...

Page 80: ...80 TANDBERG Videoconferencing System Appendices Appendix 3 Declaration of Conformity...

Page 81: ...63 77 DHCP 53 Diagnostics 68 Dialing 19 Directory Add New Entry 25 Edit Entry 25 Name 25 Do not disturb 26 Document camera 74 Downspeeding 19 Dual Monitor 32 E Echo Control 58 Edit Delete Entry 25 Enc...

Page 82: ...55 Start up 17 Still image receiving 32 requesting 32 sending 32 viewing 32 Storing presets 30 Streaming 37 Streaming password 76 sub address 20 Subaddress 45 Switched 56 network 13 System configurati...

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