4
Troubleshooting
This chapter provides troubleshooting information for your
DLT VS160 Drive.
4.1
Obtaining Drivers and
Firmware Upgrades
If the tape backup software does not detect the tape drive or to
obtain the latest operating system drivers and/or firmware
upgrades, see the Tandberg support website at:
www.tandberg.com
4.2
Troubleshooting the Drive
This section provides troubleshooting information for specific
drive conditions.
4.2.1
Power-On Self-Test (POST) and Drive
Connectivity Failure
Every time you turn on or reset the drive, it conducts a Power-
On Self-Test (POST). This test ensures that the drive is
working properly and is ready to use. While POST is in
progress, watch the front panel LEDs to see the progress and
results of the test. See Chapter 3 for details on normal LED
activity during POST.
A successful POST always finishes with a solid Ready LED.
POST takes approximately eight seconds with no tape loaded
and up to several minutes with a tape loaded, depending on the
position of the media in the tape path. When a tape is loaded,
other expected LED indications may exist. See Chapter 3 for
details. Any unexpected LED indications during POST may
indicate a failure. Use the information in Table 5 and Table 6 to
troubleshoot the drive. If the condition persists, contact
Tandberg Technical Support.
