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8.3. Troubleshooting
!
Warning: Do not make any modifications or alterations to the
instrument without the approval of Tanaka Scientific
Limited.
!
Warning: Do not attempt to repair the instrument yourself. In the
event that the instrument exhibits any abnormal
behavior whatsoever, contact Tanaka Scientific Limited
or an authorized distributor.
!
Warning: Only Tanaka Scientific Limited service personnel or
authorized representatives are to repair or maintain the
instrument.
Should the instrument become faulty, contact Tanaka Scientific Limited or an authorized distributor.
Contact details are provided with the product warranty at the end of this manual.
Provide as much information as possible about the problem.
Equipment failures will be resolved in one of three ways:
1. Tanaka Scientific Limited will send a replacement part to the local distributor or directly to the
customer. The user or local distributor executes replacements and inspections.
2. The customer will need to send part or all of the faulty equipment to Tanaka Scientific Limited for
repairs.
In some metropolitan areas, our sales staff may pickup the equipment from the customer.
To troubleshoot simple problems, refer to the attached Maintenance Manual.
8.4. Period of Warranty
This instrument will be guaranteed for a period of one year from the date of delivery.
For details, see the Product Warranty at the end of this manual.
8.5. Period of Availability of Maintenance Tools
The tools and parts necessary for maintenance of this instrument are guaranteed to be held by
Tanaka Scientific Limited for a period of five years from the date of delivery of the instrument.