Error
Symptom
Solution
Uneven or inaccurate cut
Cutting inconsistent versus the cutting
mark
Adjust the angle of the back gauge
Blade will not retract or
operate erratically
All other functions will not work
Align or replace sensor
Replace main board
Blank display or errone-
ous text on screen dis-
play
All other functions will not work
Check all connections on both the main board
and display/control panel
Damaged Digital-
controlled circuit
Paper push out (back gauge) will not
work
Check stepping motor and driver
Check whether the circuit of main board is
damaged
Alarm, E-1 on display
panel
Cutting action will stop
Check the safety sensors
Check the control panel
Alarm, E-2 on display
panel
Cuts normally but blade won’t return
to original position
Check limit sensor on the blade shelf
Check the control panel
Alarm, E-4 on display
panel
Press shelf return is abnormal
Check limit sensor on the press shelf
Check the main board
Alarm, E-5 on display
panel
Pressing is abnormal
Check pressing motor code-wheel sensor
Check the main board
Alarm, E-6 on display
panel
Cuts normally but paper pusher (back
gauge) will not limit or adjust
Check pressing motor backward calibration
sensor
Cheek the main board
Troubleshooting
- 21 -
E-1
: Photo-electric protection (safety sensors)
E-2
: Error for cutter motor code-wheel sensor
E-4
: Error for pressing upper limit sensor
E-5
: Error for pressing motor code-wheel sensor
E-6
: Error for reset sensor
