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6

Troubleshooting

6.8

The Error Indicator is On or
Blinking

The red Error indicator on the control panel indicates that there is a problem with the printer.
When the Error indicator is on or is blinking while you are using the printer, refer to the
sections below and follow the procedures therein.

6.8.1

The Error Indicator is On

When the Error indicator is on, it indicates a paper jam or other problem that you
can rectify by yourself. Rectify the problem according to the message displayed
on the control panel.

For detailed information about the meaning of error messages, refer to "6.7 When an Error
Message Appears on the Control Panel", and correct the error as instructed.

6.8.2

The Error Indicator is Blinking

When the Error indicator is blinking, it indicates a problem that you cannot rectify
by yourself. Write down the message and error code displayed, switch off the
printer and contact your service technician or dealer.

Ready

Error

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Summary of Contents for T8024

Page 1: ...User guide T8024 Color Laser Printer ...

Page 2: ... is a registered trademark of RSA Security Inc in the United States and or other countries RSA Security Inc All rights reserved All product brand names are trademarks or registered trademarks of the respective holders Important This manual is copyrighted with all rights reserved Under the copyright laws this manual may not be copied or modified in whole or part without the written consent of Tally...

Page 3: ...ther they will be used This equipment conforms to the guidelines of the Japan Business Machine Makers Association on the harmonic effects by copiers and other reproduction devices These guidelines conform to the guides on the harmonic suppressors of electronic appliances and general purpose machines In this manual safety instructions are preceded by the symbol Always read and follow the instructio...

Page 4: ... on the operation panel Cannot switch on the printer The printer does not print Print quality is not good P 139 P 132 Problem P 133 If you are unable to rectify problems with the recommended remedies contact your service technician or dealer Menu Ready Error Eject Set Cancel Power saver Back Front Door Release Button ...

Page 5: ...ustom size paper P 80 P 82 P 85 P 90 P 88 P 172 P 178 P 179 P 173 P 175 Two sided printing on specialty paper Transparencies Two sided printing A paper jam message appears on the control panel I want to replace consumables Check Tray Feed Jam Open Cover B Duplex Jam Check Tray Feed Jam Check Tray Feed Jam Open Cover A B Fuser Jam Open Cover A Regi Jam ...

Page 6: ...nsparency sheets Transparency Separators Keyword Transparency Separators Printing a single document several times on the same page Image Repeat Keyword Using Image Repeat to Print a Job Printing with banner sheets to separate print jobs Keyword Placing Banner Sheets Between Jobs Ms A Mr B Ms C Managing the printer from a computer Printer operational settings Managing job logs Printing reports You ...

Page 7: ...erted between transparency sheets Transparency Separators Keyword Transparency Separators Printing a single document several times on the same page Image Repeat Keyword Using Image Repeat to Print a Job Printing with banner sheets to separate print jobs Keyword Placing Banner Sheets Between Jobs Ms A Mr B Ms C Managing the printer from a computer Printer operational settings Managing job logs Prin...

Page 8: ...ms 5 1 2 2 Printer Configuration Flow 10 1 2 3 Setting the IP Address 12 1 2 4 Setting the Protocols 16 1 2 5 Checking Settings 19 Chapter 2 Installing the Printer Driver 2 1 After Setting up the Printer 22 2 1 1 The PCL6 Printer Drivers 22 2 1 2 Using the TCP IP Direct Print Utility 24 2 2 Installing the Printer Driver 25 2 2 Windows 95 Windows 98 Windows Me 25 2 3 Configuring the TCP IP Direct P...

Page 9: ... Paper 80 3 6 1 Printing on Envelopes 80 3 6 2 Printing on Transparencies 82 3 6 3 Printing Custom size Long Paper 85 3 7 Two sided Printing 88 3 7 1 Two sided Printing 89 3 7 2 Two sided Printing on Specialty Paper 90 Chapter 4 Loading Paper and Usable Paper Types 4 1 Suitable and Unsuitable Paper Types 94 4 1 1 Suitable Paper Types 94 4 1 2 Unsuitable Paper types 98 4 1 3 Storing Paper 99 4 2 Lo...

Page 10: ...es not Print 133 6 3 1 Indicators are Illuminated Blinking or Off 133 6 3 2 Cannot Print in Windows 136 6 4 Print Quality is Not Good 139 6 4 1 Blank or Completely Black Pages are Output 139 6 4 2 Faded or Dirty Printouts White Areas Drop outs Creases Blurs 140 6 4 3 Unsatisfactory Printing 145 6 5 Paper Does not Feed Properly 146 6 6 Other Problems 148 6 6 1 Network Problems 148 6 6 2 Other Probl...

Page 11: ...8 2 Replacing the Drum Cartridge 186 8 2 1 Drum Cartridge Handling Precautions 186 8 2 2 Replacing the Drum Cartridge 187 8 3 Replacing the transfer roller 191 8 3 1 Transfer Roller Cartridge Handling Precautions 191 8 3 2 Replacing the Transfer Roller 192 8 4 Printing Reports and Lists 194 8 4 1 Confirming Printer Configuration and Network Settings 195 8 4 2 Checking the Print Log 197 8 5 Confirm...

Page 12: ...nstallation 212 A 2 Consumables 219 B Control Panel Menu List 220 C Specifications 224 C 1 Printer Specifications 224 C 2 Network Specifications 226 C 3 Printable Area 227 D Life Span of Consumables 228 E Obtaining Product Information 229 F Precautions and Limitations 230 G Glossary 232 Index ...

Page 13: ...ter operation from a user point of view The loading of drivers and connection to often already configured network connections is covered Operation of the control panel handling of consumables simple fault finding and installation of options is also covered Network User Guide This manual can be accessed by selecting next from the screen above It gives details of how to configure and connect the pri...

Page 14: ...xii Other Manuals Other Manuals are available for the Postscript Option and the High capacity Feeder These manuals can be seen by selecting next from the screen above Using This Guide ...

Page 15: ...atible with the printer Chapter 5 Control Panel Describes the operation of the control panel and functions that you can set from it Chapter 6 Troubleshooting Describes error messages and their meanings as well as what to do in case an error message appears Also describes common problems that occur during printing and their remedies Read this chapter to determine the nature of the problem and the b...

Page 16: ...In this guide computer refers to personal computer Macintosh workstation and host device 2 The following icons are used in this guide Indicates important information which you should read Indicates additional information about operations or features Indicates reference sources indicates reference to a chapter or section 3 The following conventions are used in this guide Bold Indicates selections a...

Page 17: ...ions care fully This symbol alerts you to procedures that should be performed Make sure you perform the procedure after reading the instructions carefully Do not place the printer in a hot humid dusty or poorly ventilated environment Prolonged exposure to these adverse conditions can cause fire or electric shocks Do not place the printer near heaters or near volatile flammable or combustible mater...

Page 18: ... and rear sides Ensure that the machine is installed with a minimum clearance of 150 mm from the right side 100 mm from the left side and 200 mm from the rear side A poorly ventilated machine can cause excessive internal heat and fire The accompanying diagram shows the minimum clearances required for normal operation consumables replacement and maintenance to ensure your machine operates at peak p...

Page 19: ...dity should not exceed 65 If the relative humidity reaches 85 the ambient temper ature should not exceed 28 C Do not place the printer in a room where there are sudden fluctuations in tempera ture and do not move the printer from a cold place to a warm humid place If you do condensation may occur within the printer and print quality deteriorate Do not place the printer in direct sunlight as this m...

Page 20: ...t that can generate heat and eventually cause fire over an extended period of time Always use the power cord provided with your printer When an extension power cord is required always use a properly rated cord Do not attempt to modify pull bend chafe or otherwise damage the power cord Do not place a heavy object on the cord A damaged cord can cause fire or electric shocks Never touch a power cord ...

Page 21: ...ntenance or fault clearance Access to a live printer s inte rior can cause electric shocks Once a month unplug the printer and check the power cord for the following The power cord is plugged firmly into a receptacle The plug is not excessively heated rusted or bent The plug and receptacle are free of dust The cord is not cracked or frayed If you notice any unusual conditions contact your dealer W...

Page 22: ...s If debris metal or liquid gets into the printer turn off and unplug the printer Con tact your dealer Operating a debris contaminated printer can cause fire or electric shocks Never open or remove printer covers that are secured with screws unless specifi cally instructed to do so in the this manual A high voltage component can cause electric shocks Do not try to alter the printer s configuration...

Page 23: ... the printer as this can result in fire When removing paper jams make sure no pieces of paper are left inside the printer as this can cause fire If the paper is wrapped around the fuser or roller or you cannot see the jam you are trying to clear do not attempt to remove the paper by yourself as this may cause injury or burns Turn off the printer immediately and contact the place of purchase Do not...

Page 24: ... It can cause an explosion and injuries Never throw a transfer roller cartridge into an open flame It can cause an explo sion and injuries Never throw a drum cartridge into an open flame It can cause an explosion and injuries Notes on Handling Consumables ...

Page 25: ...our eyes rinse them well with plenty of clean water Consult a physician if necessary If you get toner on your skin wash it with soap and water and rinse well If you inhale toner leave the area of exposure immediately and gargle with plenty of water If you swallow toner induce vomiting and consult your physician immediately When you remove the transfer roller from the printer because the waste tone...

Page 26: ...ower Saver Mode 1 automatically if the machine is on and not operated for a certain period of time In this mode the machine lowers the fuser temperature and saves the power consumption The default low power mode start time is set at three minutes You can change this setting from 1 to 120 minutes See Chapter 5 Control Panel of this guide for details In addition to Power Saver Mode 1 this printer fe...

Page 27: ...Chapter 1Printer System Settings 1 1 Adjusting Color Registration 2 1 2 Configuring the Printer 5 ...

Page 28: ...anel to print the Color Registration Correction Chart Print screen The printer is ready to print Press the Menu button The menu screen appears Menu screen Press the Set Eject or button once Press the button six times Press the Set Eject or button once Press the button once Press the Set Eject button twice The Color Registration Correction Chart is printed When printing is finished the print screen...

Page 29: ...e value nearest the straightest line you do not need to adjust the color registration When the value is not 0 follow the procedure outlined in Entering Values Entering Values Using the control panel enter the values that you found in the Color Registration Correction Chart to make adjustments Straightest line Lattice pattern Follow steps through on the previous page to display the color registrati...

Page 30: ...e Set Eject button once The Color Registration Correction Chart is printed with the new values Color registration adjustment is complete when the straightest Y yellow M magenta and C cyan lines are next to the 0 line Y 3 M 0 C 0 Enter Number Y 3 M 1 C 2 Enter Number Y 3 M 0 C 0 Enter Number Ready to Print Correction Chart If 0 is not next to the straightest lines determine the values and adjust ag...

Page 31: ...nnected directly to your computer You can use the printer through a network when it is connected to a network Because the printer supports a variety of protocols it is possible to share it among a number of different networks Local Connection You can connect the printer to your computer with a parallel or USB cable Parallel cable connection Windows 95 Windows 98 Windows Me Windows NT 4 0 Windows 2...

Page 32: ...ons below are met However we cannot guarantee the normal operation of all USB compatible equipment Computers running preinstalled Windows Me preinstalled Windows 98 Second Edition preinstalled Windows 2000 or preinstalled Windows XP Windows 98 Second Edition Windows Me using supplied USB driver see below Windows 2000 Windows XP USB cable Printer ...

Page 33: ...l expansion card the printer supports IPP allowing you to print by specifying the URL of the printer and sending data to it through the Internet TCP IP Windows 95 Windows 98 Windows Me Use the TCP IP Direct Print Utility to print from Windows 95 Windows 98 or Windows Me The TCP IP Direct Printer Utility is a program that sends print data from the computer directly to the printer through a network ...

Page 34: ...to share files and printers Using the SMB protocol means that you do not need to use a server Printing is carried out by sending data directly to the printer If using TCP IP on a network which includes a server the recommended way of sharing the T8024 printer is to connect the printer to the server using either port 9100 or lpr and then sharing the printer from a server This means that the optiona...

Page 35: ... in order to print from a Macintosh computer When the printer is connected to the Macintosh computer by USB cable printing is possible using the Adobe PostScript driver Further with the optional network expansion card installed the printer can be connected to an EtherTalk network Printing is then possible from Macintosh computers that are connected to the network See the Postscript User Guide for ...

Page 36: ...ws 2000 and Windows XP allow you to share the printer For details about how to share the printer and printing from client computers refer to Configuring in TCP IP Environment in the Network User Guide Are you using a network Yes No With SMB With TCP IP LPD With port 9100 With Internet With NetWare Are you using TCP IP Set IP addresses Start the protocol Start SMB NetBEUI set as the default Start S...

Page 37: ...from time to time when you use DHCP so periodic confirmation of the IP address is necessary An optional network expansion card is required in order to use DHCP in a WINS environment In an SMB system Change the host name or workgroup name Using Internet Services in a TCP IP system This enables you to display the printer status and make various settings from a Web page This function is called Intern...

Page 38: ...etwork Before setting an IP address consult your system administrator Refer to 5 2 Basic Menu Operation and Appendix B Control Panel Menu List for information about operation of the control panel Set the IP Address Acquisition Method to Panel Press the Menu button The menu screen appears The print screen The printer is ready to print The menu screen Press the button four times Press the Set Eject ...

Page 39: ...ollowing screen appears Press the Cancel Back or button once The lower line of the screen returns to the IP Address Setup Only restart the printer after setting the gateway address at the last step Continue to the next step without restarting the printer The value currently set has a displayed next to it When the value is set a appears next to it IP Address Setup TCP IP Panel IP Address Setup to T...

Page 40: ...d down the buttons to change the value in increments of 10 Press the button once and move the cursor to the next value Repeat steps and to finish setting the IP address Press the Set Eject button once Three seconds later the following screen appears Press the Cancel Back or button once The lower line of the screen returns to IP Address When you do not understand the menu screens displayed or at wh...

Page 41: ...wer line of the screen returns to Subnet Mask IP Address TCP IP Subnet Mask TCP IP 000 000 000 000 Subnet Mask 255 255 255 000 Subnet Mask Continued from the previous step Press the button once Press the Set Eject or button once Set the required Gateway Address using the same key presses detailed in steps 12 to 15 shown above The panel will advise Reboot Printer to take effect Power the printer of...

Page 42: ... the printer as a network printer you need to set the right protocols on the printer For TCP IP LPD LPD protocol For Port 9100 Port9100 protocol For IPP IPP protocol For SMB transport protocol TCP IP SMB TCP IP protocol For SMB transport protocol NetBEUI SMB NetBEUI protocol For NetWare NetWare protocol Follow the procedure below If you do not have an optional network expansion card the following ...

Page 43: ...eady to print Press the Menu button The menu screen appears The menu screen Press the button four times Press the Set Eject or button once Press the button two times Press the Set Eject or button once Continued Ready to Print 1 System Menu 5 Network Menu Ethernet 5 Network Protocol 5 Network ...

Page 44: ...e button once Press the button once Press the button once Press the button once Starting protocols 1 Press the Set Eject button once XXX indicates the protocol name 2 Press the button once 3 Press the Set Eject button once Reboot Printer to Take Effect appears for three seconds then following screen appears 4 To start other protocols press the Cancel Back or button once and continue to the next st...

Page 45: ...ng Use the list to confirm that settings on the printer and the computer match For details about printing the list refer to 8 4 1 Confirming Printer Configuration and Network Settings Example of a Printer Settings List Use the sample Printer Settings list on the following page as a guide when confirming the printer s configuration The sample Printer Settings list shown on the following page is fro...

Page 46: ...1 2 Configuring the Printer 20 Printer System Settings 1 Chec Check the protocol port status These settings must be made on the computer ...

Page 47: ...up the Printer 22 2 2 Installing the Printer Driver Windows 95 Windows 98 Windows Me 25 2 3 Configuring the TCP IP Direct Print Utility 32 2 4 Installing the Printer Driver Windows NT 4 0 Windows 2000 Windows XP Windows 2003 39 2 5 Setting Up the USB Port 51 ...

Page 48: ...ver is software that converts print data or instructions from the computer to data interpreted by the printer The drivers for the following operating systems OS are available for the printer Windows 95 Windows 98 Windows Millennium Edition Windows NT 4 0 Windows 2000 Windows XP The printer drivers are stored inside and run from the Tally T8024 auto run cd If the CD does not either auto run or manu...

Page 49: ...ows 98 on Windows Me You can use the printer driver for Windows 2000 on Windows XP There is reference to the Network User Guide throughout this section This is linked from the additional documentation page Obtaining the latest printer driver There may be new printer drivers with future upgrades and you can download the latest version of printer driver from the Tally home page ...

Page 50: ...assumes that the TCP IP Direct Print Utility will be used when printing from Windows 95 Windows 98 or Windows Me in a TCP IP environment Network User Guide on the Tally T8024 CD Rom for information on the TCP IP Direct Print Utility To install the TCP IP Direct Print Utility the computer must meet the following requirements Set the computer name in ASCII characters single byte alphanumeric letters...

Page 51: ...e displayed when you activate Windows 98 In this case click Cancel to close the dialog box 3 For Netware environments log on to the target file server 4 Insert the T8024 Auto Installer CD into your CD ROM drive If the CD ROM does not start automatically go to My Computer and double click the CD ROM drive icon 5 Click the I Accept button 6 Click the Install PCL Driver or Install PostScript Driver b...

Page 52: ...2 2 Windows 95 Windows 98 Windows Me 26 Installing the Printer Driver 2 8 Click the I accept Button The Tally Setup Menu is displayed 9 Click Install PCL Driver ...

Page 53: ...Windows 95 Windows 98 Windows Me 27 Installing the Printer Driver 2 10 Select OK Specify options Installed Procedure 1 Select Start Settings Printers Select the T8024 right mouse click and select properties ...

Page 54: ... Printer Driver 2 2 Select the printer configuration tab and select any options which have been added to the printer and press OK 3 If you require this printer to be the default printer select it and then right click it and select the option set as default ...

Page 55: ... If using the printer in either a SMB or Netware environment and the printer has been configured for that environment see the network user guide select add port then select Network See section 2 5 in this chapter if using USB or section 2 3 TCP IP When Network is selected Select a printer or print queue icon from the network list by following the procedure described below ...

Page 56: ...Printer Settings list to confirm Refer to 8 4 1 Confirming Printer Configuration and Network Settings Click OK For NetWare environment From the network list search and select the printer The print queue is displayed under the NetWare file server icon When you do not know the print queue name check with your network administrator Click OK 5 When using the TCP IP Direct Print Utility to print procee...

Page 57: ...layed 2 The T8024 printer icon has been added by installation of the printer driver Select this added printer icon and click Properties from the File menu The Properties dialog box is displayed 3 Click Print Test Page in the General tab A dialog box is displayed to confirm whether or not the test page has been printed correctly 4 Check the print results and if the test page is printed correctly cl...

Page 58: ...l use Windows 98 in this procedure as an example If you are continuing with the procedure from the previous section carry out the procedure from Step 4 of specify option installed 1 Switch on the computer and start Windows 98 2 Insert the Tally Auto run CD into the CD ROM drive The Tally StartUp Tool dialog box appears automatically If the Tally StartUp Tool dialog box does not appear automaticall...

Page 59: ...d to install TCP IP when Installing the TCP IP Direct Print Utility stop the operation Then after you have installed TCP IP protocol onto your computer restart the installation again 5 Check the path under Destination Folder and click Next if it is all right The installation of the TCP IP Direct Print Utility begins ...

Page 60: ...rint Utility 34 Installing the Printer Driver 2 6 Click the Finish button to restart the computer Note if the utility cannot be loaded using the Auto run cd It can be loaded also by running setup from the cd in the directory shown below ...

Page 61: ...y port for the printer The procedure is as follows Procedure 1 After starting up your computer run Windows 98 Click Start select Settings and then Printers The Printers window is displayed 2 The T8024 printer icon has been added by installation of the printer driver Select this added printer icon and click Properties from the File menu The Properties dialog box is displayed 3 Click Add Port in the...

Page 62: ...irect Print Utility 36 Installing the Printer Driver 2 4 Select Other and click Tally TCP IP DPU Port from Click the type of port you want to add 5 Click OK The Tally TCP IP Direct Print Utility Port Setup dialog box is displayed ...

Page 63: ...forth Deleting some characters from the current port name Example prin print and so forth IP Address Enter the IP address of the printer Protocol Select the protocol to be used for data transfer Select either of the printing protocols 1 or 2 below The default selection is 1 LPR 1 LPR The lpr protocol is used for printing Enable or disable the Validate byte count option by selecting or deselecting ...

Page 64: ...port together with the port name entered in Step 6 8 To check the connection print the test page After you have clicked Apply to confirm the settings click Print Test Page on the General tab A dialog box is displayed to confirm whether or not the test page has been printed correctly 9 Check the print results and if the test page is printed correctly click Yes 10 Click OK on the Properties dialog b...

Page 65: ...o a network Before installing the printer driver on a Windows NT 4 0 system it is necessary to set up TCP IP Protocol and Microsoft TCP IP Printing Refer to the manuals on Windows NT 4 0 for details You can select LPR Port or Standard TCP IP Port as the output destination for the port on a Windows 2000 system When you select LPR Port before installing the printer driver you are required to set up ...

Page 66: ...tall PCL Driver or Install PostScript Driver button to start the driver installation When the PostScript installer prompts you to select a PPD browse to your CD ROM and look in the Drivers PS folder and select the appropriate language In addition the optional PostScript Kit must be installed in the printer in order to print using the PS driver 7 ...

Page 67: ...river 41 Installing the Printer Driver 2 Select OK On early versions of the driver you may get the windows logo testing screen Select Continue Anyway If the screen does not show the buttons to allow you to continue as shown below ...

Page 68: ... 2 Cancel the installation and change the driver signing to warn To do this check the windows documentation Go to control panel system hardware driver signing and select warn Restart the installation 8 Click OK and exit the CD when the driver installation is complete ...

Page 69: ... Start Settings Printers or Start Printers and faxes Select the T8024 right mouse click and select Properties 2 Select the printer configuration tab and select any installed options and press Ok 3 If you require this printer to be the default printer select it and then right click it and select the option set as default ...

Page 70: ...stalled onto the lpt1 port If using the printer in either a SMB or Netware environment refer to the system administrator for advice Having installed the printer driver it is possible to connect to it using SMB by selecting add port local port and adding the port details if known For SMB environment Select URL if using IPP Or browse or connect ...

Page 71: ...the network administrator or print out the Printer Settings list to confirm Refer to 8 4 1 Confirming Printer Configuration and Network Settings Click OK Check that Host name Host name P is displayed correctly in Network Path for the Printer in Add Port dialog box and click OK For NetWare environment From the network list search and select the print queue The print queue is displayed under the Net...

Page 72: ...this service Click OK The Add LPR compatible printer dialog box is displayed Enter the items in each text box Example For Name or address of server providing lpd 172 24 17 209 and the Name of printer or print queue on that server TUKT8024 Item Remarks Name or address of server providing lpd Enter the IP address of the printer You can enter the registered printer name when it is possible to use nam...

Page 73: ...r print out the Printer Settings list to confirm Refer to 8 4 1 Confirming Printer Configuration and Network Settings For TCP IP environment Windows 2000 Windows XP Windows 2003 The following example is for Windows 2000 This section explains the procedure for selecting Standard TCP IP Port Select Addport and click Standard TCP IP Port from Available ports Click OK ...

Page 74: ...Installing the Printer Driver 48 Installing the Printer Driver 2 The following screen is displayed Click Next Enter the items at each text box Example For IP address 172 24 17 209 and the port name TUKT8024 ...

Page 75: ...s on the screen and click Finish 5 If connected with a USB cable move on to 2 5 Setting Up the USB Port Item Remarks Printer Name or IP Address Enter the IP address of the printer You can enter the registered printer name when it is possible to use name resolving services like WINS When the IP address has numbers with less than three digits do not enter 0 before these numbers e g XXX XXX 00X 0XX I...

Page 76: ...ayed 2 The T8024 printer icon has been added by installation of the printer driver Select this added printer icon and click Properties from the File menu The Properties dialog box is displayed 3 Click Print Test Page on the General tab A dialog box is displayed to confirm whether or not the test page has been printed correctly 4 Check the print results and if the test page is printed correctly cli...

Page 77: ...ocedures after installing the printer driver For Windows 2000 or Windows XP The following example is for Windows XP Procedure 1 Check that the computer is on and then switch off the printer 2 Connect the USB cable 3 Switch on the printer The computer automatically detects the new hardware The computer will display the found new hardware screen ...

Page 78: ... browse to the following directories on the cd For windows 2000 drivers pcl ec win2000 For windows XP drivers pcl ec winXP Change ec to us if letter size paper is used more frequently than A4 Earley versions of the drivers will come up with the windows logo testing screen Press the Continue anyway key ...

Page 79: ...creen does not show the buttons to allow you to continue as shown below Then cancel the installation and change the driver signing to warn To do this check the windows documentation Go to control panel system hardware driver signing and select warn Restart the installation ...

Page 80: ... 6 Check the connection Click Start select Settings and then Printers The Printers window is displayed 7 The T8024 printer icon has been added by installation of the printer driver Select this added printer icon and click Properties from the File menu The Properties dialog box is displayed ...

Page 81: ...following port s on the Ports tab Click the OK button 9 Click Print Test Page on the General tab A dialog box to confirm whether or not the test page is printed correctly will be displayed 10 Check the print results and if the test page is printed correctly click OK 11 Click OK on the Properties dialog box ...

Page 82: ...ll the USB Print Utility Procedure 1 If the USB cable is connected temporarily disconnect and power the printer off 2 Insert the Tally Auto run CD into the CD ROM drive The Tally StartUp Tool dialog box appears automatically 3 Read the license and select I accept Select the Network Utility and select the USB install and follow the wizard ...

Page 83: ...he Finish box 6 After starting up your computer run Windows 98 Click Start select Settings and then Printers The Printers window is displayed 7 The T8024 printer icon has been added by installation of the printer driver Select this added printer icon and click Properties from the File menu The Properties dialog box is displayed ...

Page 84: ...2 5 Setting Up the USB Port 58 Installing the Printer Driver 2 8 Confirm that TLUSB USB Printer Port now appears in Print to the following port on the Details tab 9 To close the dialog box click OK ...

Page 85: ...s necessary software 2 Click Start select Settings and then Printers The Printers window is displayed 3 Select the T8024 printer icon then click Properties on the File menu The Properties dialog box is displayed 4 TLUSB_X_T8024 USB Printer Port now appears in Print to the following port on the Details tab Select this port In TLUSB_X a value from 0 to FF appears in the position indicated by x The v...

Page 86: ...page After you have clicked OK to confirm the settings click Print Test Page on the General tab A dialog box is displayed to confirm whether or not the test page has been printed correctly 6 Check the print results and if the test page is printed correctly click Yes 7 Click OK on the Properties dialog box ...

Page 87: ...ns 62 3 1 Switching On Off the Power 66 3 2 Printing From a Computer 68 3 3 Using Online Help 72 3 4 Canceling Printing 76 3 5 Changing the Configuration for Options 78 3 6 Printing on Envelopes Transparencies and Custom size Long Paper 80 3 7 Two sided Printing 88 ...

Page 88: ...ons and display to control the printer 5 Face Down Tray Printed documents are output here printed side down 6 Exhaust Grilles Allows internal heat to dissipate Make sure the grilles are never obstructed 7 Air Intake Grill Allows air to enter the printer to prevent it from overheating Make sure the grill is never obstructed 8 Power Switch The printer s power switch Press I to turn the printer on an...

Page 89: ...Printer Part Names and Functions 63 3 Basic Printer Operation Operation Panel Front Door Release Button Cancel Back button Display messages appear here Menu Ready Eject Set Back Cancel Power saver Error ...

Page 90: ...tridges The black yellow magenta and cyan toner cartridges are inserted here 16 Top Cover face down tray Acts as the top cover and the face down tray of the printer Remove it to change the toner cartridges Printed documents are output here printed side down Do not operate the printer without the Top Cover 17 Paper Stopper Use this stopper in raised state if the output sheet falls 18 Air Intake Gri...

Page 91: ...ge Consists of the light sensitive drum the developer and the transfer roller Images are initially created as an electrical charge on the surface of this drum 21 Paper Outlet Cover Open to replace the drum cartridge and fuser unit 22 Duplexer With duplex printing it turns the paper over after the front surface is printed 23 Fuser Unit Fuses the toner to the paper with heat The fuser unit gets very...

Page 92: ...m up for one or two minutes when you switch on the printer 2 Testing appears on the control panel When the display changes from Please Wait to Ready to Print check that the Ready indicator is lit When Please Wait is displayed the printer is preparing to print Printing is not possible while this message is displayed If an error message appears on the display refer to 6 7 When an Error Message Appea...

Page 93: ...nt is displayed on the control panel Do not switch off the printer in the following situations When Data Wait is displayed on the control panel When the Ready indicator is blinking When the Error indicator is lit 2 On the printer s right side press the side of the power switch marked to switch off the printer The printer is now off Ready Ready Data Wait ...

Page 94: ... Changing the Configuration for Options Printing from a Program You can output jobs to the printer from most Windows programs with their Print command The following is a description of printing from Microsoft Word 97 in Windows 98 How to access dialog boxes and their contents various depending on the operating system and programs you are using For details refer to the literature provided with the ...

Page 95: ... tabs make settings for each item as required For details about the various tabs refer to Help For details about how to use Help refer to 3 3 Using Online Help Use the Graphics tab to adjust the image and colors to suit your needs 4 When you finish making settings click OK in the Properties dialog box The Properties dialog box closes ...

Page 96: ... to change the default printing functions The following example is for Windows 98 How to access dialog boxes and their contents various depending on the operating system and programs you are using For details refer to the notes included with this procedure and the literature provided with your operating system Procedure 1 Click Start select Settings and then Printers The Printers window is display...

Page 97: ...ettings for each item as required For details about the various tabs refer to Help For details about how to use Help refer to 3 3 Using Online Help 4 When you finish making settings click OK in the Properties dialog box The default printer functions in the printer driver are now changed ...

Page 98: ...p Contains the following The Help topics are as follows How to Use Help Files How to Use Help Help Notation How to Print Printer Driver How to Get the Latest Version of the Printer Driver Trademarks and Abbreviations Supplementary Information About the Printer Driver How to Confirm the Printer Driver Version Summary T8024 Characteristics Overview of Printer Driver Wineparty Keyword How to Use Help...

Page 99: ...lor Documents Adjusting Brightness and Contrast When Printing B W Documents Saving Frequently Used Printer Driver Settings Saving Printer Driver Settings Using the Retrieved Printer Driver Settings to Print a Job Printing a Specific Text Repeatedly Watermark Printing a Watermark Collating Printing Multiple Sets Printing Multiple Sets of a Document Collate Using This Feature Using Image Repeat to P...

Page 100: ...ing Problems Unable to Print Poor Print Quality Paper Jams Network Related Problems When an Error Message is Displayed When a Problem Could Not be Solved Nomenclature Multi Up TrueType Fonts Color Balance Resolution Output Color Black White Restore Defaults Banner Sheet Printer Fonts Non standard Size Custom Sizes 1 5 Color Temperature ICC Profile ...

Page 101: ...and select the tab that contains the item in question The example below is for the Paper Output tab in Windows 98 Move the over an item which you require help on or select help at the bottom of the screen For details about how to display the Properties dialog box refer to 3 2 Printing From a Computer ...

Page 102: ...cedure 1 Click Start select Settings and then Printers The Printers window is displayed 2 Double click the appropriate printer The printer window is displayed 3 Click the document that you want to cancel and press the Delete key on the keyboard Continue to 3 4 2 Canceling Printing at the Control Panel Back FX DocuPrint C1618 PCL6 Microsoft Word Document Name Status Printer P Document D View V Help...

Page 103: ...el buttons to cancel printing For details about control panel operations refer to 5 2 Basic Menu Operation Front Door Release Button Cancel Back button Display messages appear here Menu Ready Eject Set Back Cancel Power saver Error The printer is printing Press the Cancel Back button once The printer begins to process the printing cancellation When the cancellation finishes the print screen reappe...

Page 104: ...endix A 1 1 Installing Optional Accessories or the literature provided with the options In the following section it is assumed that the options are already installed Follow the procedure below The following example is for Windows 98 Procedure 1 Click Start select Settings and then Printers The Printers window is displayed 2 Select the appropriate printer and click Properties from the File menu The...

Page 105: ...3 5 Changing the Configuration for Options 79 3 Basic Printer Operation 4 Select the options added to the printer and click OK Example With the 2 tray module installed Select this check box ...

Page 106: ... User Settings tab Registering the settings saves you time because you do not need to configure the driver each time you print For details about the User Settings tab refer to Help 3 6 1 Printing on Envelopes Use the multi purpose tray to print envelopes The envelope sizes listed below are those suitable for use with this printer Make sure that the flap is closed and set the envelopes with the fla...

Page 107: ... envelope in the printer Now set the items in Printer Driver Settings for envelopes as shown below Printer Driver Settings for envelopes Windows settings For details about individual printer driver items refer to Help For details about how to use Help refer to 3 3 Using Online Help Tab Item Value Paper Output Paper Size Set Com 10 Monarch C5 DL or Same as Document Size If the original size is Com ...

Page 108: ... color transparencies bordered with a white frame Using unsuitable transparencies may damage the printer Do not use transparencies bordered with a white frame Remove each transparency from the face down tray as soon as it is output When transparencies are allowed to accumulate in the face down tray static electricity can build up and cause jams Follow the procedure below to print transparencies Pr...

Page 109: ...transparencies at a time 3 Insert the transparencies into the multi purpose tray until they lightly touch the feeding slot 4 Launch printing from your program after loading the transparencies in the printer Now set the items for Printer Driver Settings for transparencies as shown below T r a n s p a r e n c y ...

Page 110: ...tab under paper output for details about the way to set paper between the transparencies and the functions of individual printer driver items refer to Help For details about how to use Help refer to 3 3 Using Online Help Tab Item Value Paper Output Paper Size Set A4 or Same as Document Size if the original size is A4 Paper tray Manual Duplex No Duplex Media Type Transparency Graphics Document type...

Page 111: ... mm Length 139 7 355 6 mm Feeding custom size paper sideways is not possible Always feed this type of paper lengthwise To print on custom size paper you must set the paper size as a user defined size first Setting a User Defined Size In Windows you need to set the user defined size using the following procedure before launching the printing command from a program The following example is for Windo...

Page 112: ...er Operation 3 Click the Default Settings tab 4 Click Custom Paper Size The Custom Paper Size dialog box appears 5 Select one of the five paper sizes For details of the Custom Paper Size dialog box settings refer to Help For details about how to use Help refer to 3 3 Using Online Help ...

Page 113: ...o that it lightly touches the feeding slot 3 Launch printing from your program after setting the paper Set the items for Printer Driver Settings for Custom size Long Paper as shown below When printing on long paper after giving the print command support the paper with your hands while it feeds in the printer Printer Driver Settings for Custom size Long Paper Windows settings For details about indi...

Page 114: ...purpose tray as long as the front surface of the paper was printed using this printer For details about the types of paper suitable for two sided printing refer to Suitable and Unsuitable Paper Types If you use two sided printing frequently in Windows we recommend that you register the necessary settings in the User Settings tab Registering the settings saves time because you do not need to config...

Page 115: ... Set the paper lengthwise into the paper tray or multi purpose tray When printing on both sides of long sized plain paper paper that exceeds 356 mm in length print one sheet at a time from the multi purpose tray 2 Launch printing from your program after setting the paper Now set the items for Printer Driver Settings for two sided printing on plain paper as shown below Printer Driver Settings for t...

Page 116: ...nvelopes Glossy paper Avoid printing on paper preprinted with another printer as this can damage the printer Set the paper in the multi purpose tray according the orientation of the original or the desired binding orientation XXXXX XXXXX XXXXX To print like this Paper orientation To print like this Paper orientation To print like this Paper orientation To print like this Paper orientation means th...

Page 117: ...rinter Driver Settings when printing on side 2 of a printed paper Windows settings With custom sizes it is necessary to configure other items to suit the paper size Refer to the previous section or the printer driver Help for details about these settings For details about how to use Help refer to 3 3 Using Online Help Tab Item Value Paper Output Paper tray Manual Media Type xxx Side 2 xxx refers t...

Page 118: ......

Page 119: ...Chapter 4Loading Paper and Usable Paper Types 4 1 Suitable and Unsuitable Paper Types 94 4 2 Loading Paper 100 ...

Page 120: ...types of paper listed below for the best results from your printer 4 1 1 Suitable Paper Types Plain Paper Standard paper for this printer is as follows G S M is a measure of the substance of paper expressed in grammes per square meter which does not depend on the number of sheets in the ream Standard Paper Specifications XC 4200DP 20lb Letter Standard paper G S M 60 to 105 g m2 XC Premier TCF A4 P...

Page 121: ... density 216 g m2 When printing on rigid cardboard the image position may shift Do not use envelopes that have a tape seals on the adhesive of the flap Printing some types of preglued envelopes may not be possible depending on the condition of the adhesive Using postcards that have already been printed to on one side and are warped can cause paper jams Flatten warped postcards with your hands befo...

Page 122: ...rait Legal 13 330 2 215 9 mm portrait Legal 14 355 6 215 9 mm portrait Postcards Envelopes Com 10 Monarch C5 DL Custom size width 88 9 to 215 9 mm length 139 7 to 900 mm Using low quality paper can cause creasing and deterio rate print quality When printing on paper longer than 355 6 mm support the paper with your hands while it feeds through the printer Paper longer than 355 6 mm sheet Standard p...

Page 123: ...strations below provide a description of width length por trait and landscape mentioned in the tables above Paper Type Size Plain paper A5 210 149 mm portrait B5 257 182 mm portrait A4 297 210 mm portrait Executive 266 7 184 2 mm portrait Letter 279 4 215 9 mm portrait Legal 13 330 2 215 9 mm portrait Legal 14 355 6 215 9 mm portrait Landscape Portrait Length Length Width Width Feed direction Feed...

Page 124: ... printed with ink that cannot withstand temperatures of 155 C Heat sensitive paper Carbon paper Paper with staples paper clips tape or ribbons attached Paper with a rough surface such as textured or fiber form paper Using acidic paper can cause the characters to fade over time Use neu tral paper to prevent this problem Envelopes with a rough surface or clips attached Envelopes with sticky adhesive...

Page 125: ...ity or damage to the printer Store paper under the following conditions Temperature 10 to 30 C Relative Humidity 30 to 65 In a dry place After opening the package wrap unused sheets in their original package and store in a cabinet or other dry place Store paper on a flat surface Do not lean paper against other objects or place it in an upright position Avoid storing paper in way that may cause cre...

Page 126: ...purpose tray Loading envelopes in the multi purpose tray For information about suitable paper types refer to 2 2 Paper Handling 4 2 1 Loading Paper in the Paper Tray Follow the procedure below to load paper into the paper tray Load paper into the optional tray module 1 or 2 cassettes the same way Gently pull out the paper tray until it stops Hold the tray with both hands lift the front slightly an...

Page 127: ... it up Insert the pins at the bottom of the guide in the holes cor responding to the paper size that you want to load A4 in this example Make sure that the end guide is properly inserted into the holes corresponding to the appropriate paper size Only a small amount of move ment of the end paper guide can make automatic paper size detection impossible If this occurs move the end paper guide all the...

Page 128: ...r the tab Do not use paper that is folded creased or heavily warped Do not overload the paper tray Make sure that the side guides are aligned with the edges of the paper Pushing the paper guides too hard against the edges of the paper stack can cause a paper jam However if the paper guides are too loose the paper may twist as it feeds through the printer Hold the paper tray with both hands align i...

Page 129: ...ompletely back into the printer Do use excessive force on the paper tray Doing so could damage the paper tray or the inside of the printer There is an indicator next to the paper tray that tells you how much paper remains in the tray Use this meter as a guide to refill the paper tray ...

Page 130: ... sizes into the tray at the same time and do not refill the tray before it is empty If retracted open the tray To avoid damage to the tray do not use excessive force or place heavy objects on the tray Align the paper guide with the mark of the desired paper size When printing on long paper pull out the tray extension Printing long paper with the tray extension unused can cause the paper to fall ou...

Page 131: ...rint side down until it lightly touches the feeding slot Do not use paper that is folded creased or heavily warped Do not overload the paper tray When printing on sheets longer than Legal portrait 355 6mm load the sheets one at a time and support the sheet with your hands to ensure proper feeding When loading paper carefully align the paper guides with the edges of the paper so that there is a sma...

Page 132: ... Do not use any other types such as color transparency sheets bordered by a white frame Remove each transparency sheet from the face down tray as soon as it is ejected If transparency sheets are allowed to accumulate in the face down tray static electricity can build up and cause a jam Fan a few transparency sheets at a time Insert the transparency sheets into the multi purpose tray until they lig...

Page 133: ...st If you print on the address side first depending on the illustration on the reverse side the printing may smudge When printing on the back of pre printed postcards make sure the postcards are not bent Even slightly bent postcards can cause paper jams Flatten bent postcards by hand before loading them Avoid printing on preprinted multicolored postcards When printing on both sides print on the ad...

Page 134: ...om 10 Monarch C5 and DL envelopes Do not use envelopes that have tape seals Printing some types of preglued envelopes may not be possible depending on the condition of the adhesive Do not use envelopes larger than 88 9 mm wide and 139 7 mm long Set envelopes in the tray so that the flap faces out faces left or faces right Using poor quality envelopes can cause creasing and deteriorate print qualit...

Page 135: ...Chapter 5Control Panel 5 1 Control Panel Part Names and Functions 110 5 2 Basic Menu Operation 113 5 3 List of Menu Items 117 ...

Page 136: ...int data while processing the print job Blinking The printer is receiving print data Off Printing is not possible Error indicator Red Indicates an error On Indicates a paper jam or other problem that the user can rectify Blinking There is a problem that the user cannot rectify Contact your Tally service or dealer Off The printer is functioning normally A indicator B indicator Indicates what button...

Page 137: ...Screen Use this screen to configure the printer The menu screen appears when you press the Menu button The first screen displayed contains the following For details about the menu screen refer to 5 2 Basic Menu Operation Name Explanation Printer status Shows the printer status Example Please Wait Printing Ready to Print Input port Shows the port through which the printer is receiving data Example ...

Page 138: ...arameters Pressing the button in a menu moves the menu one level down Pressing the button moves the menu one level up Set Eject button Forces the remaining print data to be output For details about this function refer to 6 9 Forcing the Printer to Print Remaining Data When Printing is Halted Selects menus and menu items Moves the menu one level down when a menu is selected Sets a parameter when on...

Page 139: ...menu has several levels Configure the printer by selecting the different levels and setting the items therein Menu Content 1 System Used to configure the power saver modes job log settings and basic printer operation 2 Maintenance Use this to initialize the NV memory or adjust plain paper quality settings You can also make security settings to restrict access to certain menus 3 Parallel Use this t...

Page 140: ...f you press the Cancel Back or button Some menus only have three levels They do not contain items Press the Menu button to change screens The Menu button does not change the screen while the printer is printing or when there is an error Level 1 Main Menu Level 2 Submenu Level 3 Item Level 4 Parameter To set a parameter press the Set Eject button Print screen the printer is ready to print Use the a...

Page 141: ...ss the Cancel Back or button You accidentally pressed the button but you want to return to the preceding screen Press the button You made a mistake and cannot display the preceding screen Press the Menu button and remake the settings You accidentally pressed the Set Eject button and set the wrong parameter When the parameter is set appears next to it When appears next to a parameter pressing the C...

Page 142: ...ress the Set Eject or button The first level submenus appear Press the button until the desired submenu appears Press the Set Eject or button The next sublevel appears A appears next to parameters that are currently set Press the or buttons to set the parameter to the desired value Press the Set Eject button The parameter is now set When the value is set a appears next to it Press the Menu button ...

Page 143: ... power consumption of certain parts of the printer Power saver mode 2 reduces consumption even more by turning off specific parts of the printer completely When the printer is in power saver mode 1 Ready Standby appears on the display When in this state the printer takes slightly more time than usual to start printing when it receives data When the printer is in power saver mode 2 the Power saver ...

Page 144: ...r the duration set here Mode 2 is not displayed when an optional network expansion card is installed Power Saver Set this for each mode to determine if the printer goes into power saver mode The printer does not go into power saver mode when it is Disabled Mode 1 default Enabled Mode 2 default Disabled Mode 2 is not displayed when an optional network expansion card is installed Release from power ...

Page 145: ...f the job timeout settings differ from the printer driver settings the printer driver settings take priority The printer driver is set to Off as the default setting Also when using the direct print function to print a PDF file job timeout processing does not occur 5 to 300 seconds default 300 seconds Set the job timeout between 5 and 300 seconds Off Deactivates the job timeout function Panel Langu...

Page 146: ...er to print data other than the supported emulation data as text Text data is printed on A4 paper Set the A4 paper lengthwise into the paper tray Yes The data is printed as text No default Data is not printed as text Autocontinue Select the appropriate action when requested paper size is not available in the printer The selections are No Fit to nearest Fit to larger Select nearest Select larger ...

Page 147: ... panel menus to their defaults You must restart the printer for this setting to take effect After configuring items be sure to restart the printer No Does not initialize the NV memory and returns to the menu Security When necessary you can set a password to limit access to menus This helps prevent items from being changed accidentally Panel Lock default No Select Yes to set a password Change Passw...

Page 148: ...r so care is needed when adjustments are being made Adjustments of the values and retesting should only be done in steps of one or two as this is normally a sufficient adjustment If it is not possible to get a good image on a particular examples of a supported media type then please contact Tally or your dealer for assistance AutoRegiCorrect When this setting is ON The printer automatically adjust...

Page 149: ...Set the A4 paper lengthwise into the paper tray Printer Settings This is a list of the hardware installed and detailed configuration For an example of the Printer Settings refer to 8 4 1 Confirming Printer Configuration and Network Settings Panel Settings This is a detailed list of all the settings in the control panel menus PCL6 Fonts List This is a list of the available PCL6 data fonts Log Print...

Page 150: ...e sure to restart the printer Ethernet Use this to set Ethernet communication speed and mode Auto default 10Base T Half 10Base T Full 100Base TX Half or 100Base TX Full is selected automatically 10Base Half 10Base Full 100Base Half 100Base Full TCP IP Use this to make TCP IP settings This menu contains the following IP Address Setup Select the how to obtain an IP address Parameters are as follows ...

Page 151: ... affect the entire network Before setting an IP address consult your system administrator Subnet Mask Use this to set the subnet mask address aaa bbb ccc ddd Use 0 128 192 224 240 248 252 254 or 255 for aaa bbb ccc and ddd Gateway Address Use this to set the gateway address aaa bbb ccc ddd Set aaa bbb ccc and ddd between 0 and 255 You cannot use the following 224 225 xxx xxx xxx 127 xxx xxx xxx IP...

Page 152: ...ternet Printing Protocol or to Disabled if you do not want to use this feature Available with Windows 2000 Windows XP and Windows Me SMB TCP IP default Enabled When using SMB Windows network with TCP IP as the transport protocol set SMB TCP IP to Enabled to print using SMB or to Disabled if you do not want to use this feature SMB NetBEUI default Enabled When using SMB Windows network with NetBEUI ...

Page 153: ... a particular IP address specify the IP address in Filter X Address X is a number between 1 and 5 and the subnet mask in Filter X Mask as numbers between 0 and 255 For the set address select Off default Reject or Accept from Filter X Mode You can filter up to 5 addresses Filter 1 takes priority over the other filters Therefore when setting filters for a number of addresses assign the addresses in ...

Page 154: ...the printer is off This item cannot be set during printing Yes Initialize the memory card s non volatile memory Initializing the NV memory restores the items of the 5 Network menu to their defaults You must restart the printer for this setting to take effect After configuring items be sure to restart the printer No Does not initialize the NV memory and returns to the menu ...

Page 155: ...od 139 6 5 Paper Does not Feed Properly 146 6 6 Other Problems 148 6 7 When an Error Message Appears on the Control Panel 152 6 8 The Error Indicator is On or Blinking 160 6 9 Forcing the Printer to Print Remaining Data When Printing is Halted 161 6 10 Cleaning the Density Sensor 163 6 11 If the Multi Purpose Tray Comes Loose 166 ...

Page 156: ...nnot print in a NetWare environment 138 An error message appears on the computer screen 138 Blank or Completely Black Pages are Output Nothing is printed 139 Output sheets are completely black 139 Faded or Dirty Printouts White Areas Drop outs Creases Blurs Faded printouts 140 Dirty spots are printed 140 Vertical black lines 141 Recurring smudges 141 Ink smears when rubbed 141 Hair like marks appe...

Page 157: ...uded in these categories or if you cannot rectify the problem using the prescribed procedures switch off the printer disconnect the power cord from the AC outlet and contact your Tally service or dealer for assistance Do not try to alter the machine configuration or modify any parts An unauthorized modification can cause smoke or fire Be sure to switch off and unplug the machine before accessing t...

Page 158: ...ted to a properly rated 220 to 240 V outlet Connect the printer to a 220 to 240 AC outlet Do not connect any other equipment to the outlet Do not connect the printer to an auxiliary power outlet on the rear of a computer The printer frequently turns off The printer is defective Switch off the printer immediately disconnect the power cord from the outlet and contact your service technician or deale...

Page 159: ...f the printer immediately disconnect the power cord from the outlet and contact your Tally service or dealer The Ready indicator is off Is the control panel display on the menu screen Press the Menu button on the control panel to go back to the print screen 5 1 3 Buttons The Ready indicator does not blink or light when you try to print Is the parallel USB or Ethernet interface cable loose or disco...

Page 160: ...es suitable for network connections A Category 5 100Base TX is required Is the computer configured correctly Check the following settings on your computer and reconfigure any that are not correct Make sure that the appropriate printer driver for your operating system is installed Make sure that the port is set correctly in the printer driver Chapter 2 Installing the Printer Driver Is the printer I...

Page 161: ...iguring the Printer Network User Guide The network has a problem When on a network Check that the printer is on and execute the print command from the computer one more time If the problem persists consult your system administrator Is the printer off Press the I on the power switch to switch on the printer 3 1 1 Switching On the Power The Ready indicator is on or blinking but paper is not output D...

Page 162: ...tings and click Printers 2 Double click the appropriate printer 3 In the printer window click the Printer menu 4 On the Printer menu if Pause Printing is selected click it to release Is the printer off Press the I on the power switch to switch on the printer 3 1 1 Switching On the Power Is the parallel USB or Ethernet interface cable loose or disconnected Switch off the printer and check the inter...

Page 163: ...ls tab of the printer icon s Properties dialog box so that print data is sent directly to the printer Windows 95 Enable print job spooling in the Details tab Does Printer Error appear in the status column of the printer window If printing is not possible using the TCP IP Direct Print Utility refer to the Network User Guide and follow the prescribed procedure Network User Guide Cannot print in an S...

Page 164: ... hubs or other network equipment support automatic frame type setting Check that the data link indicator of the printer connection port on the network equipment is on If the indicator is off set the same frame type on the control panel as the one used by the NetWare file server 5 3 List of Menu Items Is the NetWare file server or print server running In remote printer mode Start the NetWare file s...

Page 165: ...stack from the tray fan it and reinsert it The drum cartridge is old or damaged Replace the drum cartridge 8 2 2 Replacing the Drum Cartridge The power supply is defective Contact your service technician or dealer Output sheets are completely black The drum cartridge is old or damaged Replace the drum cartridge 8 2 2 Replacing the Drum Cartridge The power supply is defective Contact your technicia...

Page 166: ...tridge is old or damaged Replace the drum cartridge 8 2 2 Replacing the Drum Cartridge Is the EconoMode selected on the printer driver Change the printer driver settings on the Graphics tab in Windows Help The power supply is defective Contact your technician or dealer Dirty spots are printed Is the media suitable Are you using preprinted or inkjet paper Replace the media with a size and type of m...

Page 167: ... is old or damaged Check the drum cartridge and transfer roller and replace them as necessary 8 2 2 Replacing the Drum Cartridge 8 3 2 Replacing the Transfer Roller Ink smears when rubbed Is the paper damp Replace the paper 4 2 Loading Paper Is the media suitable Replace the media with a size and type of media suitable for use with this printer Set the printer driver to the type of paper you are u...

Page 168: ...er you are using 4 1 Suitable and Unsuitable Paper Types The transfer roller is old or damaged Replace the transfer roller 8 3 2 Replacing the Transfer Roller White spots appear in areas of dense black printing Is the media suitable Is the media folded or creased Replace the media with a size and type of media suitable for use with this printer Set the printer driver to the type of paper you are u...

Page 169: ...rinter driver to the type of paper you are using 4 1 Suitable and Unsuitable Paper Types Is the transfer roller properly installed in the printer Make sure that the transfer roller is properly installed 8 3 2 Replacing the Transfer Roller Vertical blanks Is the drum cartridge properly installed in the printer Make sure that the drum cartridge is properly installed 8 2 2 Replacing the Drum Cartridg...

Page 170: ...ct your technician or dealer Do not attempt to disassemble the printer Is the transfer roller properly installed in the printer Make sure that the transfer roller is properly installed 8 3 2 Replacing the Transfer Roller Slanted printing Incorrectly positioned printing Are the paper guides of the paper tray set correctly In the paper tray set the side and end guides to their correct positions 4 2 ...

Page 171: ...er Output tab in Windows 3 6 2 Printing on Transparencies Unsatisfactory envelopes Is the envelope suitable Use Com 10 Monarch C5 DL envelopes Use envelopes recommended for use with the printer 4 1 Suitable and Unsuitable Paper Types Is the media properly loaded into the multi purpose tray Make sure the envelopes are properly loaded into the multi purpose tray 3 6 1 Printing on Envelopes Is the pr...

Page 172: ...th a size and type of media suitable for use with this printer 4 1 Suitable and Unsuitable Paper Types Is the paper tray properly inserted into the printer Push the paper tray completely back into the printer Remove the jammed paper Is there paper jammed in the printer The problem can sometimes be adhesive tape or glue adhering to the rollers Inspect the insides of the printer often and completely...

Page 173: ... the side and end guides in the correct positions 4 2 1 Loading Paper in the Paper Tray Is the paper guide in the multi purpose tray set at the correct mark Set the paper guide in the multi purpose tray at the correct mark 4 2 2 Loading Paper in the Multi Purpose Tray Did you correctly install the A5 spacer when loading A5 paper into the paper tray Make sure that the A5 spacer is properly installe...

Page 174: ... off the printer and check the Ethernet cable If necessary reconnect Setup Guide Is the printer s Internet address correct Confirm that the printer Internet address is correct If the problem persists use an IP address to connect to the printer instead Is the printer s IP address correct The IP address might be different Ask your system administrator for the correct settings Use the Printer Setting...

Page 175: ...ge Cannot connect to Internet Services Is the port number correct The default port number is 80 Specify the correct port number Internet Services do not work properly When Internet Services do not operate properly refer to the Network User Guide and follow the procedures therein Network User Guide ...

Page 176: ... driver settings in the Paper Output or Graphics tab Windows Help Is the Power Save Mode Timer too short When the printer is in power saver mode it takes longer than normal to begin printing if it receives a print request On the control panel set a longer Power Save Timer 5 3 List of Menu Items Unusual noises are coming from the printer Is the printer level Reposition the printer on a flat stable ...

Page 177: ...tems The printer does not switch to power saver mode 2 When an optional network expansion card is not installed Is Disabled selected from the control panel for switching to power saver mode 2 Select Enabled from the control panel for switching to power saver mode 2 Is it set to startup the Simple Status Notification when the computer is started Set the time for the Simple Status Notification to ac...

Page 178: ... this action write the error code displayed switch off the printer and contact your Tally service or dealer Transp Error Open Cover A Transparencies were not specified as the paper type on the computer the media in the printer is not transparencies or transparencies were fed instead of the intended media Action Press button A open the front door and remove the jammed media After that load the medi...

Page 179: ...ner cartridge inserted in the printer or the cartridge is improperly set Action Grip the levers at each end of the yellow toner cartridge with your fingers then push down firmly to rotate the levers forward to install the cartridge 8 1 2 Replacing Toner Cartridges Need Maintenance CTD Sensor It is time to check the density sensor Action Remove the transfer roller and check the cleanliness of the d...

Page 180: ...tray or the optional 2 tray module if installed Action Pull out the tray and remove the jammed media 7 2 Paper Jams in Multi Purpose Tray 7 3 Paper Jams in the Paper Tray 7 6 Paper Jams in the Tray Module 1 or 2 cassettes Drum Cartridge ID Error The drum cartridge is defective Action Replace the drum cartridge 8 2 2 Replacing the Drum Cartridge Replace Cyan Toner C The cyan toner cartridge is empt...

Page 181: ...Push the all paper trays completely back into the printer Disk Full Please Press Set The hard disk became full during electronic sorting and data writing was halted Action Press the Set Eject button It deletes print jobs from the printer Print with one of the following methods Print fewer pages at a time Deactivate the printer driver hard disk setting 3 5 Changing the Configuration for Options Loa...

Page 182: ...s to be replaced Action Replace the transfer roller 8 3 2 Replacing the Transfer Roller Reinsert Transfer Roller The transfer roller is not inserted in the printer or the cartridge is set improperly Action Push the transfer roller all the way into the printer 8 3 2 Replacing the Transfer Roller Replace Drum Cartridge The drum cartridge needs to be replaced Action Replace the drum cartridge 8 2 2 R...

Page 183: ...int Is the correct paper tray specified Is the correct paper size specified 4 2 1 Loading Paper in the Paper Tray 3 4 2 Canceling Printing at the Control Panel Push in Tray N Tray N is not properly inserted Action Push tray N completely back into the printer Load xxxx in a Tray The paper specified on the computer is not loaded into any of the trays Action Load paper xxxx into a tray If size specif...

Page 184: ...Replacement This is a warning message There is almost no toner remaining in OOOOO toner cartridge Prepare a new OOOOO toner cartridge to replace the old cartridge when it becomes empty Ready to Print ServCall J This is a warning message It is time to replace the fuser unit Ready to Print Trans Roller Need Replacement This is a warning message It is almost time to replace the transfer roller Prepar...

Page 185: ...e 8 1 2 Replacing Toner Cartridges Out of Memory Please Press Set There is not enough memory available for the printer to function normally Action Press the Set Eject button and cancel printing Install an additional memory and reprint Appendix A Introduction to Options and Consumables If you are unable to install an additional memory print after configuring the printer driver as follows Switch off...

Page 186: ...dicates a paper jam or other problem that you can rectify by yourself Rectify the problem according to the message displayed on the control panel For detailed information about the meaning of error messages refer to 6 7 When an Error Message Appears on the Control Panel and correct the error as instructed 6 8 2 The Error Indicator is Blinking When the Error indicator is blinking it indicates a pro...

Page 187: ...cing the printer to print data is useful in this case because the printer does not wait for the timeout to elapse before it begins printing the data stored in it This section describes the procedure for forcing the printer to print data remaining in it The default job timeout is 300 seconds You can set the job timeout between 5 and 300 seconds on the control panel For details about the job timeout...

Page 188: ...5 2 Basic Menu Operation Menu Ready Eject Set Cancel Back Error Front Door Release Button Power saver Set Eject button Display messages appear here The printer is processing Press the Set Eject button once The remaining data in the printer is printed out When processing is finished the print screen reappears The print screen The printer is ready to print Ready to Print Parallel Data Wait Parallel ...

Page 189: ...inter 2 Push up button A 1 and fully open the front door 2 3 Grip the orange tabs at both ends of the transfer roller 1 and gently lift it out of the printer 2 Lift the transfer roller carefully to prevent transfer roll from spilling out 4 Gently wipe the density sensor window with a clean dry cloth or cotton swab Do not allow anything hard to come in contact with the density sensor window Do not ...

Page 190: ... the transfer roller Grip the orange U shaped tabs as shown 6 Insert the pins at both ends of the transfer roller into the bearings inside the printer 7 To lock the transfer roller into the printer push down on the tabs until you hear a click 8 Close the front door ...

Page 191: ...6 10 Cleaning the Density Sensor 165 6 Troubleshooting 9 On the printer s right side press the side of the power switch marked I to switch on the printer ...

Page 192: ...ver to the outside and insert the protrusions on the multi purpose tray into the holes in the cover 2 If both sides are loose do the same for the other side Multi purpose tray Multi purpose tray cover Multi purpose tray Multi purpose tray cover If the pins on one or both sides of the multi purpose tray are outside of the holes in the tray cover Mount Multi Purpose Tray Cover Onto the Multi Purpose...

Page 193: ...nter 2 Push up button A 1 and fully open the front door 2 Then close the front door 3 Make sure that the part shown in the drawing hanging down 4 Hold the multi purpose tray horizontally and insert it all the way inside from the front of the printer Pull the protrusions on the multi purpose tray all the way from the front to the back on the printer bearings Multi purpose tray cover Pin Hole ...

Page 194: ... side While holding it with your hand insert the protrusions on both sides of the multi purpose tray cover into the bearings on the printer 6 Lay the multi purpose tray While holding it with your hand insert the protrusions on both sides of the multi purpose tray into the holes in the multi purpose tray cover ...

Page 195: ...ams 170 7 2 Paper Jams in Multi Purpose Tray 172 7 3 Paper Jams in the Paper Tray 173 7 4 Paper Jams between the Drum Cartridge and Fuser Cartridge 175 7 5 Paper Jams in the Duplexer 178 7 6 Paper Jams in the Tray Module 1 or 2 cassettes 179 ...

Page 196: ... paper immediately If a paper jam occurs the open cover indicators on the printer comes on according to the location of the jam Press button A or B open the front door and remove the jammed paper The illustration above shows the printer with the optional 2 tray module installed 7 4 Paper Jams Between the Drum Cartridge and Fuser Cartridge 7 2 Paper Jams in Bypass Tray 7 3 Paper Jams in the Paper T...

Page 197: ...le Paper Types When removing jammed paper make sure that no pieces of torn paper are left in the machine A piece of paper remaining in the machine can cause fire If a sheet of paper is wrapped around the heat roller or when clearing a jammed paper that is difficult or impossible to see do not try to remove it by yourself Doing so can cause injuries or burns Switch off the machine immediately and c...

Page 198: ...Follow the procedure below to remove the jammed paper Procedure 1 Pull the jammed paper out of the multi purpose tray 2 Push up button A 1 and fully open the front door 2 Confirm that there are no scraps of paper remaining inside the printer 3 Close the front door ...

Page 199: ...rting with the lowest tray Follow the procedure described in 7 6 Paper Jams in the Tray Module 1 or 2 cassettes Procedure 1 Slowly completely remove the paper tray from the printer 2 Remove all the jammed and or creased paper from the tray 3 If there is jammed paper remaining inside the printer pull it out carefully to avoid tearing it 4 Push up button A 1 and fully open the front door 2 Confirm t...

Page 200: ...ont door 6 Hold the paper tray with both hands align it with the opening in the printer and gently insert it 7 Push the paper tray completely back into the printer Do not use excessive force on the paper tray Doing so could damage the paper tray or the inside of the printer ...

Page 201: ...he procedure below to remove the jammed paper Be careful when near the fuser unit as this is very hot Procedure 1 Push up button A 1 and fully open the front door 2 2 If there is paper jammed around the drum cartridge Illustration A continue following this procedure If there is paper jammed around the fuser cartridge Illustration B follow the procedure for Paper Jams Around the Fuser Cartridge on ...

Page 202: ...aining inside the printer 4 Be sure to close the fuser cartridge levers after removing the jammed paper 5 Close the front door Paper Jams Around the Fuser Cartridge 1 Push button B 1 and open the front door 2 2 Open the levers at the ends of the fuser cartridge and remove the jammed paper If the paper is torn remove any scraps of paper remaining inside the printer During operation the fuser unit h...

Page 203: ...aper 4 Close the front door Paper Longer Than 355 6 mm Becomes Jammed If paper longer than 355 6 mm becomes jammed in the printer cut the paper as necessary and remove the paper from the location where it is jammed using the appropriate procedure If the front door is difficult to open do not force it Switch off the printer immediately and contact your Tally service or dealer ...

Page 204: ...the Duplexer Follow the procedure below to remove the jammed paper Procedure 1 Push button B 1 and open the front door 2 2 Remove the jammed paper If the paper is torn remove any scraps of paper remaining inside the printer 3 Close the front door ...

Page 205: ...ys until you find the jammed paper Paper in the tray module feeds to the printer from the front of the trays therefore paper jammed in the lower tray can block the upper tray of the module or the paper tray in the printer preventing you from opening them Look for the jammed paper sequentially starting with the lowest tray 2 Remove all jammed and or creased paper from the tray 3 Pull the jammed pap...

Page 206: ...ay Module 1 or 2 cassettes 180 7 Clearing Paper Jams 4 Push up button A and fully open the front cover Confirm that there are no scraps of paper remaining inside the printer 5 Close the front cover 6 Close all open paper trays ...

Page 207: ...es 182 8 2 Replacing the Drum Cartridge 186 8 3 Replacing the transfer roller 191 8 4 Printing Reports and Lists 194 8 5 Confirming Printer Status from Your Computer 199 8 6 Cleaning the Printer 204 8 7 Moving the Printer 205 8 8 Storing the Printer 209 ...

Page 208: ...iorate print quality To prevent residual toner from spilling avoid shaking or bumping used toner cartridges After moving a toner cartridge from a cold place to a warm place allow 1 hour for the cartridge to adapt to room temperature before installing it This is not necessary if there is no condensation Toner is harmless but should still be washed off immediately if it comes into contact with hands...

Page 209: ...rtridges 183 Daily Care 8 8 1 2 Replacing Toner Cartridges Follow the procedure below to replace toner cartridges Remove the top cover Grip the levers at the ends of the toner cartridge that you want to replace and pull them up ...

Page 210: ...er from staining the floor or furni ture Select the new toner cartridge whose color matches the cartridge holder and remove it from its packaging Shake the toner cartridge 7 or 8 times as illustrated to distribute the toner evenly Align the toner cartridge with the corre sponding insertion point in the printer and insert it as illustrated ...

Page 211: ...l the toner seal straight up to remove it Pull the toner seal straight up Pulling the toner seal diago nally may tear the seal If it takes more than five sec onds until you remove the toner seal after inserting the toner cartridge in the printer an error message may appear In this case perform step 7 again or turn the printer off once and then on again Replace the top cover ...

Page 212: ...ay result in drop outs or dirty printing When replacing the drum cartridge work on a desk or other flat surface to avoid scratching the light sensitive drum and transfer roller Avoid removing the drum cartridge from the printer before it is time to replace it Removing and replacing the drum cartridge can cause dirt to stick to the cartridge and deteriorate print quality Avoid tilting or shaking th...

Page 213: ...acing the Drum Cartridge 187 Daily Care 8 8 2 2 Replacing the Drum Cartridge Follow the procedure below to replace the drum cartridge Push up button A and fully open the front cover Open the paper outlet cover ...

Page 214: ...and pull off the top part of the alumi num package Remove the sheet by working inward from the two notches Grip the handle on top of the drum car tridge and gently lift it Place the car tridge on a flat surface Lift the drum cartridge by the handle Do not allow the car tridge to touch anything when removing it from the box When setting the drum car tridge do not shake or tilt them Remove the polys...

Page 215: ...ides and remove it from the drum cartridge Grip the handle on top of the drum car tridge and face the flat part towards the back of the printer With the flat part of the cartridge facing the rear align the orange rollers on both sides of the drum cartridge with the slots in front of the arrows on the printer and gently lower the cartridge into the printer Lowering the cartridge into the printer wi...

Page 216: ...ght up to remove it as illustrated Do not touch the transfer roller black part Make sure that nothing touches or scratches the roller surface Scratches or oil from your hands on the roller deteriorates print quality Close the paper outlet cover Close the front cover Do not touch the transfer roller ...

Page 217: ... size and operating environment A message prompting you to replace the transfer roller may appear before the average number of pages indicated above is actually printed Handling Precautions Avoid removing the transfer roller cartridge before it is time to replace it Replace the transfer roller as soon as the message prompting you to do so appears The printer stops operating if you do not replace t...

Page 218: ...ller Follow the procedure below to replace the transfer roller Push up button A and fully open the front cover Grip the orange tabs at both ends of the transfer roller and gently lift it out of the printer Lift the transfer roller carefully to prevent transfer roll from spilling out ...

Page 219: ... and grip the orange tabs as shown Insert the pins at both ends of the trans fer roller into the bearings inside the printer and gently push the roller into the printer To lock the transfer roller into the printer push down on the tabs until you hear a click Close the front cover ...

Page 220: ...k settings on the printer 8 4 1 Confirming Printer Configuration and Network Settings Panel Settings Use this to check the parameters set with the control panel PCL6 Fonts List Use this to find out which fonts are loaded into the printer Job History This is a report of the last 22 print jobs received by the printer Use it to check whether the jobs were printed normally or not 8 4 2 Checking the Pr...

Page 221: ...195 Daily Care 8 8 4 1 Confirming Printer Configuration and Network Settings Printing the Printer Settings list allows you to check what options are installed on the printer and the way the printer s network settings are config ured ...

Page 222: ...k Cancel Error Front Door Release Button Power saver button Display messages appear here Set Eject button Menu button The print screen The printer is ready to print Press the Menu button The menu screen appears The Menu screen Press the button three times Press the Set Eject button once When printing is finished the print screen reappears Press the Set Eject or button once Press the Set Eject or b...

Page 223: ...print log is printed automatically every 22 print jobs Default No For more details refer to 5 3 List of Menu Items This section describes how to print the Job History Report Use the following operation panel buttons For details about operation panel operations refer to 5 2 Basic Menu Operation The Job History Report is printed on A4 paper Set the A4 paper lengthwise into the paper tray Menu Ready ...

Page 224: ...s the button three times Press the Set Eject or button once Press the button three times When printing is finished the print screen reappears Press the Set Eject or button once Press the Set Eject button once Ready to Print 1 System Menu 4 Report List Menu Printer Settings 4 Report List Log Print 4 Report List Printing Log Print Tray 1 Ready to Print Log Print ...

Page 225: ...maining Amounts of Consumables with a Web Browser When using TCP IP to communicate with the printer you can check the printer status and make printer settings through the network from a Web browser This feature is called Internet Services Internet Services also let you check the remaining amount of paper and consumables in the printer The following section describes the procedure to use Internet S...

Page 226: ...irm it For details about printing the list refer to 8 4 1 Confirming Printer Configuration and Network Settings If the network uses DNS Domain Name System and the printer host name is registered with the domain name server you can access the printer using a combination of the host name and the domain name as the Internet address DNS is a service that creates an IP address from a host name on the I...

Page 227: ...ily Care 8 4 Click Job and History At the right of the screen detailed status information about jobs requested from the control panel as well as each protocol is displayed Click Completed Jobs in the tree on the left to view the print log of completed jobs ...

Page 228: ...ight side of the screen Information about paper trays the output tray printer covers remaining consumables and toner and the number of sheets output appears in this area 6 Click Fault Status Event information appears on the right side of the screen Use this to check for errors The control panel status of the is also displayed ...

Page 229: ...Notification that enables you to check the status of the printer through the network from your Windows computer With this tool you can determine the status of the printer from the appearance of the icon displayed on the computer s desktop You can also use this tool to start Internet Services For more details refer to the Network User Guide on the CD ROM provided ...

Page 230: ...r at least once a month to keep it in good working condition and to maintain print quality To prevent electric shock turn off the printer and unplug the power cord from the AC outlet before cleaning Never spray detergent directly onto the printer Droplets of deter gent can enter the printer and cause malfunctions Never use detergents other than neutral detergents Never lubricate the printer with o...

Page 231: ...areas can cause the printer to fall resulting in injury Bend your knees when lifting the printer to avoid back inju ries When carrying the printer keep it level to prevent trays or con sumables from falling out Do not tilt it more than 10 degrees in any direction Do not remove the toner cartridges before moving the printer Toner may spill inside the printer and damage it When the optional tray mod...

Page 232: ...erface cable and any other cables To prevent electric shock never touch the power plug with wet hands When removing the power cord make sure that you pull the plug and not the cord Pulling the cord can damage it which can lead to fire or electrical shock The illustration on the left shows the 100V power cord Gently pull out the paper tray until it stops ...

Page 233: ...lightly and pull it completely out of the printer Remove the paper from the paper tray and store it in a dry dust free place Insert the cardboard spacers in the tray as illustrated on the left Hold the paper tray with both hands align it with the opening in the printer and gently insert it ...

Page 234: ... printer for 20 minutes This is to allow the printer s fuser to cool down before moving To protect the printer from damage pack it in a box before transporting it After moving the printer to the new location you need to read just the color registration For details refer to 1 4 7 Adjust ing Color Registration ...

Page 235: ...o prevent electric shock never touch the power plug with wet hands When removing the power cord make sure that you pull the plug and not the cord Pulling the cord can damage it which can lead to fire or electrical shock The illustration on the left shows the 100V power cord Remove any remaining paper from the paper tray and store it in a dry dust free place If the paper proves difficult to remove ...

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Page 237: ...A Introduction to Options and Consumables 212 B Control Panel Menu List 220 C Specifications 224 D Life Span of Consumables 228 E Obtaining Product Information 229 F Precautions and Limitations 232 G Glossary 232 ...

Page 238: ...n Additional Memory 128 256 MB It may be necessary to expand the memory of your printer if you want to print color documents containing complex graphic layouts or large amounts of color image data Additional memory cards compatible with the printer must be of the following type 144 pin SO DIMM Hard Disk Kit The optional hard disk enables high speed sorting when you print multiple copies of a docum...

Page 239: ...rface board located on the rear of the printer 3 Grasp the handles on the interface board andslowly pull it towards you then lay it on a desk or table Additional Memory 4 Grasp both edges of the additional memory and align the notches in the memory with the protrusions in the slot 5 Insert the memory diagonally c then tilt it toward the interface board until it clicks into place d To remove the me...

Page 240: ...nsion Card 6 Remove the two screws from the expansion card cover then remove the cover After removing the cover store it in a safe place 7 Insert the network expansion card connector into the connector on the interface board 8 Fasten the network expansion card using the screws removed in step 6 If you will not be installing the hard disk go to step 11 ...

Page 241: ...pansion card cover then remove the cover After removing the cover store it in a safe place 10 Insert the hard disk connector into the connector on the interface board 11 Fasten the hard disk using the screws removed in step 9 12 Gently push the interface board into the printer Do not exert excessive force ...

Page 242: ... and power the printer on A 1 2 Confirming Settings To confirm whether the printer is set up correctly you can print the Printer Settings list 1 Power the printer on 2 Check that A4 size paper is set in the paper tray 3 Press the Menu button The following message appears 4 Press the T button three times The following message appears ...

Page 243: ...s printed Confirm the following items When additional memory is installed General Memory Capacity 192 Mbyte or 320 Mbyte When a network expansion card is installed Printer Options Extra Network Card On When a hard disk is installed Printer Options Hard Disk On When a 2 tray module is installed Printer Options 2 Tray Module ...

Page 244: ... 2 and tray 3 To install the tray module refer to the Tray Module Installation Guide 1 or 2 cassettes Network Expansion Card The printer as standard supports TCP IP Installing a network expansion card also allows you to print in NetWare SMB or EtherTalk networks For details about configuring the printer for use on a network refer to 1 2 Configuring the Printer or the Network User Guide Emulation P...

Page 245: ...lack yellow magenta and cyan For the installation procedure refer to 8 1 2 Replacing Toner Cartridges Drum Cartridge Consists of the light sensitive drum the developer and the transfer roller For the installation procedure refer to 8 2 2 Replacing the Drum Cartridge transfer roller The transfer roller consists of a transfer roller and a transfer roll collection box For the installation procedure r...

Page 246: ...es SE SE PS Error Report Yes No SE SE PS Job Timeout Off 900min Top Left Top Right Bottom Left Bottom Right Off Text Print Range Off 5 to 300 seconds SE No Yes SE Auto Continue SE Fit to nearest Fit to larger Select nearest Select larger No See next page 2 Maintenance SE SE SE SE SE SE SE SE Init NVM Security Paper Density Ready to Init Panel Lock Change Password SE SE SE ColorRegiCorrect AUTO Rea...

Page 247: ...and move the cursor _ between parameters Pressing the button in a menu moves the menu one level down Pressing the button moves the menu one level up Press the Set Eject button Moves to the next level Also press this button to set a parameter When the parameter is set appears next to it Menu Ready Eject Set Back Cancel Error Front Door Release Button Power saver SE from previous page SE SE SE SE SE...

Page 248: ... Filter 2 Mask Filter 2 Mode Filter 3 Address Filter 3 Mask Filter 3 Mode Filter 4 Address Filter 4 Mask Filter 4 Mode Filter 5 Address Filter 5 Mask Filter 5 Mode Select Address Mode Reject Accept Off 000 000 000 000 Disabled Enabled LPD P9100 IPP SMB TCP IP SMB NetBEUI NetWare Ethertalk FTP SNMP UDP IP Internet Services Auto 802 3 802 2 SNAP Ethernet II 000 000 000 000 000 000 000 000 000 000 00...

Page 249: ...B Control Panel Menu List 223 Appendix 5 Network 1 System SE SE 6 USB Adobe Protocol Fix Size Auto Auto Standard BCP TBCP ...

Page 250: ...00 dots 25 4 mm 600 dpi Paper Feed Automatic manual Paper type Full speed one sided printing 600 dpi Full speed dupex printing 600 dpi Letter portrait A4 portrait Letter portrait A4 portrait Plain paper 26 0 24 0 15 4 15 1 Cardboard 162 g m2 Cardboard 162 216 g m2 Transparency label sheets Envelopes postcards Paper type Half speed one sided printing 600 1200 dpi Half speed dupex printing 600 1200 ...

Page 251: ...quality Humidity 20 70 no condensation Dimensions WxDxH 439 590 445 mm With the multi purpose tray retracted Weight 34 9 kg with the paper tray Feed tray type Paper size Number of sheets plain paper Multi purpose tray A5 B5 A4 Executive Letter Legal 13 Legal 14 width 88 9 to 215 9 mm length 139 7 to 900 mm 100 sheets Standard tray tray 1 A5 B5 A4 Executive Letter Legal 13 Legal 14 500 sheets The m...

Page 252: ...me Type Ethernet_ II Ethernet II Print Protocols LPD LPR Port 9100 Available in Windows 95 Windows 98 Windows Me Windows 2000 and Windows XP IPP Available in Windows Me Windows 2000 and Windows XP Management Protocols http SNMP Supported Operating Systems Windows 95 Windows 98 Windows Me Windows NT 4 0 Windows 2000 Windows XP Print Protocols SMB TCP IP SMB NetBEUI Network Operating Systems NetWare...

Page 253: ...ble Area When using A4 8 5 14 Legal or smaller Printable area Non printable area Printable area refers to the area on a page where printing is possible Non printable area refers to the area the edges on the page where printing is not possible ...

Page 254: ... environment Consumable Number of printable pages Black toner cartridge About 9 000 pages Yellow toner cartridge About 6 000 pages Magenta toner cartridge About 6 000 pages Cyan toner cartridge About 6 000 pages Drum cartridge About 30 000 pages Transfer roller Includes waste toner collection box About 25 000 pages Fuser unit About 100 000 pages Paper feed roller About 100 000 pages Paper size A4 ...

Page 255: ...ormation The following information is provided on our internet home page Latest product information Latest software Limitations of applications URL http www Tally com The company will not be responsible for any communications fee incurred ...

Page 256: ...ossible It is recommended that you use a different color Select the Complementary Color Conversion check box with the Detailed Settings for Windows in the printer driver Graphics tab Shaded areas are printed with different colors Patterns disappear Patterns are printed with different colors Shaded areas are marred with printed Make the following settings with the printer driver to print This may p...

Page 257: ...fter allowing the printer to sit unused for a while Also outputting several hundred pages of the same document can place a load on the printer which should be avoided When ghosts occur in the characters and lines particularly when printing in environments having low temperature and low humidity Use at room temperature In winter allow the room to warm up before printing If the problem persists repr...

Page 258: ... means pressing the left mouse button Pressing the right mouse button is referred to as right click Another common mouse operation is the double click It refers to pressing the left mouse button twice in quick succession without moving the mouse Client On a network computers called servers collect store and distribute information to other network computers called clients upon receiving requests fr...

Page 259: ...that allow users to interact with computers Interface can also refer to the nature of an interface in particular its electronic specifications Interface Cable A cable connected between different pieces of equipment through which communications are carried Interface cables include parallel and USB cables used to connect printers and other peripherals to a computer as well as Ethernet cables used to...

Page 260: ...ication software runs Parallel Interface One of the methods available to transfer data to peripherals from a computer Parallel interfaces allow the simultaneous transfer of multiple bit data Printers are often connected to computers through parallel interfaces such as the widely used Centronics parallel interface Plug and Play In Windows OS it is a reference to the ability of the computer system t...

Page 261: ...MP Manager software installed at the control end and SNMP Agent software installed at the controlled end Software Software packages that people use for work or pleasure on their computers Software sold on today s market includes programs such as word processors spreadsheets graphic editing programs database programs and many more TCP IP A protocol developed by DARPANET Defense Advanced Research Pr...

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Page 263: ...ct 122 Compatible Systems 5 Configuring the Printer 5 Consumables 219 Control panel 109 Control Panel Menu List 220 D Daily Care 181 DHCP 124 Dirty Printouts 140 Drum cartridge 186 219 E ECP 123 Error Alarm 119 Error indicator 110 133 160 Error Message 152 Ethernet 124 Ethertalk 126 F F W Download 121 Faded Printouts 140 FTP 126 G Gateway Address 15 125 Glossary 232 H Hard Disk Kit 212 I ID Print ...

Page 264: ...List 123 194 PCL6 Printer Drivers 22 Port9100 126 Port9100 protocol 16 Power Save Timer 117 Power Saver 118 Power saver button 112 Print Screen 111 Printable Area 227 Printer Settings 123 194 195 Printing Custom size Long Paper 85 Printing from a Computer 68 Printing on Envelopes 80 Printing on Transparencies 82 Problem List 130 Protocol 16 126 R Ready indicator 110 133 Report List 123 S Security ...

Page 265: ...t Utility 24 32 Text Print 120 Toner cartridges 182 219 Transfer roll cartridge 191 219 Troubleshooting 129 Two sided Printing 88 U USB port 59 USB Port Windows 2000 Windows XP 51 USB Port Windows 98 Windows Me 56 V Vertical blanks 143 W White spots 142 ...

Page 266: ...DOM TallyGenicom Limited Rutherford Road Basingstoke Hampshire RG24 8PD England U K Phone 44 870 872 2888 Fax 44 870 872 2889 http www tallygenicom co uk CANADA TallyGenicom Corp 125 Traders Boulevard 9 Missisauga Ontario L4Z 2E5 Canada Phone 1 905 8904646 Fax 1 905 8904567 http www tallygenicom com MALAYSIA TallyGenicom Sdn Bhd Wisma KT Suite 3 02 No 14 Jalan 19 1 46300 Petaling Jaya Selangor Dar...

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